FXCM, an INC 500 company, is a leader in the rapidly expanding field of online currency trading services for retail and institutional traders. The firm operates out of offices in New York, Plano, San Francisco, London, Paris, Hong Kong and Sydney. With substantial operations around the world, FXCM currently has over 125,000 live accounts trading via the FXCM Trading Platform from nearly 200 different countries.
FXCM, a profitable and stable company, has a proven track record of reliability and success, executing on average 7,000,000 trades per month accounting for $500 billion in notional trading volume. Additional information can be found at www.fxcm.com.
FXCM seeks to build a diverse team of Client Service Representatives from a variety of financial backgrounds. The Client Services Representatives will have the opportunity to develop basic sales skills in the currency exchange market as part of the Client Services Team. Client Service Representatives must follow world financial markets while interacting in real-time with current and prospective clients.
Responsibilities include, (but are not limited to the following):
• Assisting the FX Sales team with the promotion of FXCM’s Retail and Institutional products and services
• Initiating relationships with clients (no cold calling)
• Setting up demo accounts for prospective clients
• Communicating the primary benefits of FXCM, our trading platform, and the FX market to prospective clients
• Providing informational support and service to existing and potential clients
• Working across multiple FXCM business units to ensure client requests are completed
• Investigating and resolving client issues related to trade execution, financial transfers and account documentation
Qualifications:
• Must be eligible to work in the USA (No H1 Visa Sponsorship)
• Bachelors degree in a related area with a minimum GPA of 3.0
• Flexibility to work day, evening and midnight shifts
• Excellent customer service and interpersonal skills
• Write and speak persuasively and clearly
• Think quickly and problem-solve in real-time
• Demonstrate a strong interest and passion for financial markets, international affairs and geopolitical events
• Experience in the financial markets a plus!!!!!
• Foreign languages in high demand: Arabic, French, German, Japanese, Korean, French, Russian, Spanish and Chinese
Prior to submitting your resume, the firm requests that you do the following:
• Review the firm’s website thoroughly: www.fxcm.com
• Register for a free demo account through the site and learn to navigate the software. Please include your demo username and password on your cover letter when you reply: this will increase your odds of receiving an interview.
Hours: 7AM - 4PM (Mon-Fri) or 11PM - 7AM (Sun-Thurs)
- Location: Plano, TX
- Compensation: $40K, plus potential discretionary bonuses and full benefits
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.