LifeSize is the leading provider of high definition video communication products. Our award winning solutions combine exceptional quality, user simplicity, and administrator manageability to make video communications a productive, true-to-life experience.
The Sales Data and Systems Analyst position is responsible for managing, maintaining and improving our global CRM system for the direct management of the LifeSize sales team. In this role, you will be the primary technical resource for all Salesforce.com related issues within the company and will act as a subject matter expert for technical issues that arise within the sales process relating to Salesforce.com. This is a key financial position reporting to the Company's Director of Financial Planning and Analysis but will interact heavily and regularly with the Company's Sales and Marketing teams in support of their analytical and planning needs.
Please apply online:
http://www.jobvite.com/j/?cj=oAgeVfwJ&s=craigslist
Responsibilities:
Perform daily administration of the CRM application, SalesForce.com
Develop, maintain, update, and improve the Company's pipeline tracking and reporting
Compile, analyze and communicate other key customer and sales data
Drive core insights from available data leading to fundamental improvements to internal processes and sales and marketing effectiveness
Partner internally and externally with multiple teams to drive CRM system and process improvements
Manage bulk imports and exports of data between CRM and other systems
Design management and staff reports and dashboards
Maintain CRM user roles, security and profiles
Customize CRM page layouts, fields, tabs, and business processes as well as design and build custom objects
Train internal sales channel on CRM application and processes
Provide CRM support services to internal and external teams
Serve as project manager, or team with colleagues, for Salesforce.com to LifeSize Partner Portal and ORACLE/Discoverer integration efforts
Qualifications:
At least 4-5 years of experience administering a CRM application and in data and systems analytics supporting a CRM system
Bachelor's degree required
Proficient in Administrator Level with CRM solution, preferably Salesforce.com
Proficient in all Microsoft Office Software, especially Excel & PowerPoint
Knowledge of ORACLE Financials and Discoverer a plus
Technical understanding of IT infrastructure and systems a plus
Strong analytical, quantitative, and critical thinking skills
Ability to organize and prioritize finance, sales, and marketing requests
Ability to interface well with both internal and external customers
Excellent communication and presentation skills
Ability to multi-task and work in a fast paced environment
Self-motivated, results-focused, team-oriented and strong work ethic
LifeSize is an Equal Opportunity Employer. LifeSize does not discriminate against any applicant for employment because of age, gender, sexual orientation, race, religion, national origin, ethnicity, veteran status or disability.
- Location: Dallas
- Compensation: Commensurate with Experience
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.