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Follett Higher Education

We help institutions, administrators, faculty and students achieve a shared goal: to fully realize the powerful benefits of higher education..

We are the nation's largest operator of college bookstores, generating more than $2.0 billion in annual sales at more than 850 locations. As more and more shoppers go online, Follett is there as well - efollett.com is now one of the largest online retailers on the Internet.

Please visit our website to learn more at www.fheg.follett.com

Location/Campus:

This is a two-year school, on semesters, with enrollment of 8,700 (commuters), offering pre-professional courses transferable to four-year schools and career training in over 40 fields including nursing and culinary programs. El Centro College is located in a renovated, turn-of-the-century, nine-story department store in downtown Dallas. The Dallas area is home to Six Flags Over Texas/Hurricane Harbor, the Texas Rangers baseball team, Dallas Cowboys football team, Dallas Stars hockey team, Lake Arlington (2,250 acres) and the River Legacy Park System, 950 acres of natural landscape with many hiking/biking trails. (http://www.elcentrocollege.edu

Job Responsibilities:

Bring your energy and enthusiasm to this leadership role by developing relationships on campus with students, faculty, and staff. We are seeking a highly responsible, customer service driven leader who possesses 3-4 years retail management experience, and who thrives in a fast paced, challenging and ever changing environment. This person is responsible for driving sales, financial management and ensuring store profit and productivity goals are met. Area of responsibility includes over a Million in sales volume with 87% of sales in text (549 titles). Key components of this management position would include:

• Providing outstanding customer service to a diverse customer base including faculty, students, and staff
  
• Demonstrating financial and business acumen
  
• Monitors cash flow, inventory, and security controls
  
• Achieves all store financial, revenue and expense targets
  
• Monitors daily and weekly sales; analyzes reports to ensure monthly sales budget is achieved
  
• Models and manages effective supervision to drive sales while maintaining exceptional customer service and store standards
  
• Consistently monitors and adjusts sales forecasts to ensure labor is utilized to optimize sales generation
  
• Leads efforts to reduce in-store shrink activity through Loss Prevention education, awareness and compliance
  
• Ensures the safety of company funds, assets, personnel, customers and property and adherence of policies governing the acceptance of credit cards and checks
  
• Manages the visual presentations to create an exciting shopping environment for customers
  
• Providing an atmosphere with open and honest communication that respects the ideas and opinions of others
  
• Creating a learning environment that provides growth and development of associates
  
• Being actively involved with campus activities, leadership groups and organizations
  
• Being open minded, creative and solutions oriented
  
• Managing multiple priorities with competing deadlines
  
• Being cooperative, committed to common goal and respectful of team and associates
  
• Recruiting, hiring, and training quality associates
  
• Maintaining a commitment to a strong community presence through on and off campus partnerships
  
• Overseeing all departments within the bookstore
  
• Performing other duties as assigned by Regional Manager and District Manager
  
• Be closely involved in all facets of the textbook department, including performing all tasks alongside the Text Manager.

• Bachelor's Degree in Business or similar experience required
  
• Three to four years of retail management within the bookstore industry preferred
  
• Solid understanding of the elements that drive retail profitability
  
• Experience leading operational and loss prevention strategies
  
• Strong written and verbal communication skills
  
• Strong business acumen and analytical skills
  
• Ability to build teams and partnerships
  
• Proven track record with people management and development
  
• Accountable for actions and follows through on commitment
  
• Results oriented, with the ability to multi-task, delegate and drive results
  
• Profit and loss knowledge in order to drive sales and control expenses
  
• Retail knowledge of store operations and concepts, retail computer systems, and merchandising standards

Follett provides a competitive, comprehensive and cost-effective benefits program that includes:

• Three Medical Options (Health Reimbursement Account, Health Savings Account, HMO)
  
• Two Dental Options (PPO, DMO)
• Vision Discount Program
  
• Flexible Spending Accounts for Medical and Dependant Care
  
• Profit Sharing and 401(k) Plan (dollar for dollar match up to 4%)
  
• Two Weeks Paid Vacation After One Year (one week in the first year after six months)
  
• 100% Tuition Reimbursement for Manager Approved Career-Enhancing Courses
  
• 100% Matching of Qualified Charitable Donations
  
• Store Discounts on Books and Merchandise
  
• Eleven Paid Holidays (8 Observed Holidays, 3 Personal Days)

We are an Equal Opportunity Employer welcoming individuals with diverse talents and backgrounds.

RESPOND HERE! To respond immediately, access the online response form at: http://sh.webhire.com/servlet/resp/rf?jobid=2400462&boardid=1904

• Location: El Centro College Bookstore-DCCC
• Compensation: Open
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