craigslist | technical support jobs in dallas

Network Administrators Needed Immediately (Dallas)

2009-12-31T07:24:57-06:00

We are looking for Network Administrators for a contract to hire opportunity. Must have strong communication and customer service skills. Must have ability to work in a fast pace network operations center and previous experience with LAN/WAN technologies. CCNA or equivalent experience is a plus. Must be able to multi task and have a basic understanding of escalation requirements. If you are interested in this opportunity, please send a word formatted copy of your resume and I will respond with additional details. We are looking to hire someone ASAP!!
Regards,
Lance Goff
Netview, Inc.

Electronic Data Mgt Sys (EDMS) Analyst/Technician (Dallas, TX)

2009-12-30T16:45:43-06:00

GENERAL DESCRIPTION: The EDMS Analyst/Technician works collaboratively on HBMG, Inc's projects using the company's proprietary electronic data management system providing a full range of document control support services. Works with HBMG's Enterprise Conent Management (ECM) Managers and subject-matter experts to ensure client business processes are effective, efficient and secure and assists with the management of HBMGs collaboration suite of products.

ESSENTIAL FUNCTIONS:

Works with clients on project site(s) to:
-provide document control support services, including document analysis, scanning and retrieval;
-provide administrative support functions for the HBMG software suite, including system access security, document access security and document property creation and maintenance;
-support end users with training needs;
-ensure that policies and procedures, regarding document control and document confidentiality, are followed by all system users;
-act as client's first point of contact for system issues that need to be escalated to HBMG software developers or the ECM Director;
-resolve first-tier EDMS conflicts, as applicable, when needed or required;
-maintain client acceptance/approval of proposed configurations;
-provide timely, informative and concise project status reports;
-identify and originate project change requests as needed;
-coordinate client meetings and perform demonstrations as needed.

Work with HBMG's various ECM team members to:
-develop end-user training materials;
-create deliverable documents required by clients.

QUALIFICATIONS REQUIRED:
-High school diploma or equivalent certificate.
-Minimum of two (2) years experience as an analyst, administrator or support staff, performing duties involving document management and/or business process automation solutions.

KNOWLEDGE, SKILLS AND ABILITIES:
-Ability to effectively use software applications on a personal computer.
-Ability to communicate effectively both orally and in writing.
-Ability and willingness to be courteous, tactful and diplomatic when working with clients and staff.
-Ability and willingness to establish and maintain effective working relationships.
-Ability to effectively perform tasks in spite of interruptions.
-Ability and willingness to understand and follow oral and/or written instructions.
-Ability and willingess to observe company and client policies and procedures, including adhering to established leave and attendance policies, health and safety rules, regulations and standards.
-Ability to lift a minimum of 20 pounds without assistance.

QUALIFICATIONS PREFERRED:
-Working knowledge of at least one document management suite of products.
-AIIM or equivalent ECM related certification.

WORKING CONDITIONS:
-Regular and punctual attendance.
-Occasional direct contact with others.
-Occasional use of telephone.
-Frequent use of personal computer.
-Frequent sitting, listening, talking.
-Occasional use of copier, printer and fax machines.
-Occasional bending and stooping.
-Frequent standing and walking.
-Occasional lifting.

Linux Administrators wanted at Houston Web Hosting Company (Houston, Texas)

2009-12-30T09:15:45-06:00

Hostgator is looking for energetic people who want a career in customer service/technical support and who want to be the best in the webhosting industry. We currently have openings on day, night and graveyard shifts in our Houston, Texas location. We are hiring for both part-time and full-time positions. To find out more about our company visit out website http://www.hostgator.com/

We are looking for candidates to fill the following positions. Please go to the following link to complete an application. This must be completed to be considered for an interview. http://www.hostgator.com/jobs/application.php

Linux System Administrator I-III:

Job Description:

1.Providing technical support for Level I-III issues via helpdesk and telephone.
2.Monitoring servers for stability and taking proactive measures to correct issues.
3.Assisting fellow Administrators and Support Representatives with technical support issues
4.Assisting clients in transferring accounts to our servers.
5.Installing, Configuring, and Maintaining services such as Apache, Mysql, and Exim

Required Skills:

�Excellent written and verbal skills in the English language to communicate effectively to clients
�Ability to work with a team and follow instruction from supervisors
�Outstanding customer service skills
�Must be dependable to be at work during assigned shifts
�Advanced knowledge of cPanel/WHM control panel
�Advanced knowledge of the linux operating system
�Knowledge of bash and perl shell scripting
�Flexible Schedule
�Understanding of PHP and HTML
�Understanding of ASP and JSP helpful
�Ability to multitask and meet specific goals set by supervisors
�Experience with documenting procedures
�Advanced knowledge of Apache
�Advanced knowledge of Exim

There are many benefits that come with working at Hostgator.com. Go to the following link to read about them http://www.hostgator.com/benefits.shtml

We are currently only hiring for positions at our Houston Office location. If you are not located within that area relocation would be necessary for the position.

Computer Service Supervisor (Dallas)

2009-12-29T15:14:04-06:00

Micro Center is one of the nation�s leading computer and electronics retailers, offering over 35,000 products in large, well-furnished regional stores. We provide the industry's most compelling and customer-oriented shopping environment, with twelve dedicated product and service departments and the most knowledgeable staff in the business. An industry pioneer when we started in 1979 in Columbus, Ohio, we continue to be a dynamic company in a growth industry and have expanded steadily and profitably to a nationwide presence. Join our team and see why the leading consumer magazine rated Micro Center as �the best place to buy a computer!�

We are currently accepting applications for the position of Service Supervisor. This position will coordinate and supervise the diagnosis, repair and upgrade activities of the Service Technicians.

MAJOR RESPONSIBILITIES:
-Provide leadership and guidance to Service staff.
-Ensure that customer service standards are met and that difficult customer situations are handled courteously and professionally.
-Drive performance of the Service area to meet or exceed the established focus goals for productivity, income and operational efficiency.
-Participate in staffing, orientation and training activities in the store.
-Schedule Knowledge staff to ensure proper coverage.
-Maintain technical certification level of shop to ensure proper service and repair of products.
-Perform other duties and tasks as may be assigned.

EDUCATION AND EXPERIENCE:
High School diploma or equivalent, Associates or Bachelors degree from college or technical school preferred. At least one year of related supervisory or management experience in a service facility, retail service department or tech support environment. A+ and Apple certification required; advanced training such as MCSE or A+ Networking is preferred.

At Micro Center we demonstrate our commitment to employees through training, career growth and a balance between personal and professional interests. We offer competitive pay, flexible schedules, an employee discount and an extensive benefits package that includes options available at group rates for both full-time and part-time associates. For a complete benefit overview and to find out more about the company and our retail locations, please visit our web site at www.microcenter.com.

Equal Opportunity Employer. Non-smoking work environment. Pre-employment criminal background and substance abuse screening.

APPLY ONLINE: Cut and paste the entire link below into your web browser to visit our careers page and apply online today!

https://www.ultirecruit.com/MIC1003/jobboard/NewCandidateExt.aspx?__JobID=*78DA5A6D01767759

PC Repair Technician

2009-12-29T14:50:43-06:00

DESCRIPTION
M&A Technology, Inc. (M&A) offers a broad range of customized solutions for the market place designed to enhance productivity in a cost-effective manner while focusing on functionality and performance. M&A�s expertise caters the technology needs of all types of businesses, backed by the support of experienced professionals. Our employees operate with integrity, and are flexible, reliable and responsive.

A fully qualified technician, the Systems Repair Technician applies a broad working knowledge of electronics to a wide variety of assignments through the application of technical concepts, practices and procedures. The incumbent generally is a member of quick-response customer support team and works on moderately complex work orders with normal to critical deadlines, and typically operates independently to troubleshoot hardware/software equipment problems, and to set up, install, configure, maintain, relocate, and/or repair a variety of electronic computing and communications equipment, software and/or peripherals. Works with general oversight on more complex assignments.
PRINCIPAL DUTIES AND RESPONSIBILITIES
� Troubleshoots hardware, software and/or network operating problems. Uses basic and specialized test equipment to diagnose and analyze difficulties.
� Performs component-level preventive hardware maintenance, replacement and repair (to sub-assembly/ component level) of computer terminals, microprocessor components, peripherals and associated/designated communications and information management equipment. May build or fabricate equipment/parts as necessary.
� Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or relocates hardware at client site for regular or special function use. Ensures upgrades are configured and installed on schedule. Uses standard hand and power tools and technical manuals. May work with multiple vendors, manufacturers, etc.
� Maintains work order documentation, technical schematics and diagrams.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
� Vocational, trade school, technical training or an associate degree in electrical electronics technology, or equivalent work experience. Associate degree preferred. A+ certification required.
� Minimum 5-7 years progressively responsible experience, demonstrating in-depth working familiarity with a broad range of electronic equipment, including most vendors and a minimum of 3 years of mastery of a specialized technical area.
� Ability to perform bench maintenance and repair to sub-assembly/component level and to use a variety of specialized test equipment and associated diagnostic devices. (Specifics are defined/may vary by applicable end-user area.)
� Strong demonstrated analytical and creative problem-solving skills.
� Extensive PC literacy.
� Good customer service orientation and appreciation of role as M&A� representative.
� Maturity of judgment under pressure/ability to diagnose level of user need/distribute work effectively.
� Considerable client and end-user interface by phone and/or in-person necessitates good (clear) verbal communication skills and credible customer presence (appearance, attitude & demeanor).
� Flexibility and the ability to operate under stressful, time-sensitive deadlines.
� Commitment to quality and personal ethics.
� Ability to provide functional leadership to technical staff.
� Ability to work independently, but as part of team concept.
WORKING CONDITIONS
� Working in the systems depot area, with considerable bending, stooping, crawling and lifting (40-60 lbs.), regular use of testing and diagnostic equipment.
� Quick-reaction/high stress/customer-focused team environment.

Work At Home- Technical Support Helpdesk Position (Texas)

2009-12-21T16:43:33-06:00

All applicants must apply through teleNetworks website to be considered for hire.

Follow the link below:

http://www.telenetwork.com/wah.html

This is a Full Time Position. Bilingual a Plus...

Title: Technical Support Representative (Level I) Qualifications:

Exceptional customer focus with an emphasis on enhancing the customer experience
Good oral and written communication skills
Ability to handle a high volume of phone calls in a structured environment
Proficient in Windows-based computer skills

Minimum technical requirements for Work at Home position:

Minimum computer requirements:
Desktop or Laptop PC (No Macintosh computers)
1GHz processor
Windows XP or Vista operating system
1GB of RAM
Sound card and speakers
15" monitor
Webcam with video conference software
Windows Internet Explorer 7
Java Runtime Environment 1.4.2
Cisco VPN Client (software provided by teleNetwork) which does not run natively in any 64-bit environments
Virus and spyware protection software and a working firewall (Windows firewall is fine)
Additional software programs which may be required including Adobe Acrobat reader.
Minimum network requirements
Broadband Internet connection (DSL and cable but not satellite, dial-up and wireless. A wireless network inside the home is allowed for the computer but not for the IP phone)
Power over Ethernet injector or other device capable of powering the Inter-tel 8622 IP keyset (which is a Low-Power 15.4W IEEE 802.3af device)
Dedicated space with adequate work surface.
Work area must be free from background noise and distractions
Live in Texas

You will be sent equipment needed to fulfill your daily duties. Equipment consists of a VoIP phone, headset, quick-connect cable, and software. You will be fully responsible for this equipment. The cost of any damages or loss of equipment will be docked from your next paycheck. The amount docked will be:

VoIP Phone - $175.00
Headset - $60.00
Quick-connect cable - $15.00
You will be an on-call tech. When the call volume warrants, you will be contacted by a supervisor to take calls on your provided VoIP phone until you are no longer needed. If you fail to answer or deny the supervisor 4 times, you will be required to work in the office from that point forward. You will be held to the same standards as in-house techs. You are expected to read and abide by the policy handbook. Any violations of company policies will result in the same actions as stated in the employee handbook. If for any reason your employment is ended it is the responsibility of the employee to delete all provided software and return all provided equipment within 7 days of the last day of employment. Failing to do so will result in your last paycheck being docked the full amount for all provided equipment.

HelpDesk Analyst - Call Center support (Dallas, TX)

2009-12-21T13:19:29-06:00

Help Desk Analyst - Technical Call center support position:

Looking for an excellent call center support technician with experience with the following technologies:

*VPN
*ACTVIVE DIRECTORY
*OUTLOOK
*MS OFFICE SUITE

Must have experience in these technologies

ALSO must have A+ certification.

This is a 4-day work week position. Two(2) nights 9pm-6am, Sat 6am-2pm, Sun 6am-2pm. - There is some different hours to this position, but this will be approximately the general time frames.

When responding for this position; please email the following to be considered:

1. years of experience in
VPN
OUTLOOK
MS OFFICE
ACTIVE DIRECTORY

2. your pay rate

3. confirm you are willing to work atleast 2 nights.

4. Resume

This is a right-to-hire.

Break/ Fix and More Shop Opening (Dallas ONLY)

2009-12-21T08:03:32-06:00

Established company is looking for a bilingual A+ tech with experience in desktop and laptop repair. Break-fix shop with other avenues as well.
Added qualities we are looking for are, Webpage development, maintaining of shopping cart, shopping cart inventories and order processing, Logo Design,
Excellent customer service qualities are required with good written and verbal skills.
Clean cut BUSINESS APPERANCE IS REQUIRED! This is NOT a trainee position.
Those submitting a resume without the required experience will not be considered.
Not phone calls or walk-in request for interviews will be granted or accepted.
This IS an Immediate hire position and must be ready for work immediately.
Please submit your resume for consideration of this position WITH Salary Requirments

Microsoft Certified Trainer (MCT) (Texas (statewide))

2009-12-20T16:14:27-06:00

We are seeking two Microsoft Certified Trainers who are certified to train Server 2008 and Windows XP courses. Any additional certifications are a plus but not required for this specific project. Instructors must be willing to travel.

If interested, please submit your resume with contact information.

Desktop Engineer - Secret Clearance (Dallas, TX)

2009-12-19T13:15:05-06:00

The Experts are seeking Desktop Support Engineers to support a large hardware refresh and data migration project to last throughout 2010. Candidate must possess 2-3 years of Desktop Support experience and have excellent customer service skills as this position is highly interactive with the client�s users.

Specifications:
Candidates must be a U.S Citizen with an active Secret Clearance. Excellent communication skills are a must. The successful candidates must have the ability to read and understand IT related technical instructions and documentation and have the ability to be a self starter and work as part of a team or perform alone. Must be able to pass background check as well as drug test. Dress is business casual. Requires 100% travel during some phases of this project.

Locations where we are hiring:
Washington, DC
Chicago, IL
New York, NY
Denver, CO
Dallas, TX
Minneapolis, MN
Houston, TX

Qualifications:
PC Hardware Experience
Exchange Email setup
Data Migration Software
A+ certification preferred
HP Hardware
Able to lift 50 lbs.
Able to travel up to 100%
Possess Active DoD Secret Clearance or above

Please submit resume to: dfwresumes@expertsit.com

The Experts is a VOSB (Veteran Owned Small Business) listed on INC 500 as one of nation's fastest growing private companies. We provide expertise with Information Technology & Engineering Professional Services.
The Experts was incorporated in 1998 and is comprised of 3 Divisions - Government Solutions Division (GSD), Commercial Services Division (CSD) and the Outsourced Solutions Division (OSD). In addition,
The Experts has the ability to rapidly deploy qualified technical professionals throughout the country as needed, on a consulting, contract-to-hire or direct placement basis.

The Experts, Inc. is an Equal Opportunity Employer.

Our applicants are subject to a government security investigation and must meet eligibility requirements for access to classified information.

Technician (Frisco,TX)

2009-12-19T00:11:34-06:00

success:amplified
Swank Audio Visuals is a fast-growing company that provides professional audio visual equipment rental, set-up and customer support services for memorable, high-quality event productions. And we're actively expanding our Operations division with experienced Audio Visual Technicians who have what it takes to amplify our efforts and their careers.

You're hands-on and tech-savvy, but you're just as focused when it comes to customer service. Take your live audio, lighting or video experience to the next level in the world of Corporate Entertainment. You have earned the opportunity to support high-end events in world-class resorts and hotels. Here at Swank Audio Visuals there is no limit to what you can achieve.

Responsibilities include the set up and operation of a/v equipment in a hospitality environment. Ensures that complete customer satisfaction is achieved and is accountable for all inventory before, during and after each event.

Ideal candidates should have a working knowledge of basic a/v equipment and experience with live show Audio Visual in one of the following areas:
Hotel Audio Visual
Ministry
College AV or Media Department
Technical Theater Department
Live Show Entertainment Productions

Must be able to work weekends, evenings and holidays.
You can make big things happen at Swank. Where our work is challenging, our reputation is strong, and our people are some of the best in the business! Attractive benefits and earning potential provided.

www.swankav.com

EOE

To Apply for this position, please CLICK HERE

Technical Pre-Sale Support with SAP experience (Las Colinas - DFW Metro)

2009-12-18T16:01:11-06:00

We are looking for a Technical pre-sales person with some SAP experience preferably from DFW area

Should have at least 2 years of SAP experience for following:

-Provide SAP related technical help to multiple accounts
-Present product demo (primarily via WebEx)
-Maintain technical communication with clients
-Coordinate with development team
-Provide on and off site product training as required
-ABAP and or VB is plus
-Must have excellent communication skill and good command over written and spoken English

Less than 20% travel is expected. Possibility to work from home.

Opportunity to enter at ground level for this fast (triple digit) growing hot enterprise software company.

Medical Device Repair -Field Tech (Dallas-Ft WorthRegion)

2009-12-17T16:46:18-06:00

Our company has been awarded a nationwide contract to perform a simple technical procedure to Thousands of Medical Devices located in Hospitals, Clinics, and various other Medical Facilities. We are seeking experienced Field Techs with a Medical Device background to work in and around the larger Metro Regions (About a 100 mile radius)

The task itself is relatively simple but requires a resource that understands the challenges and is trained to work in a medical environment. The position will be as an Independent Contractor as the project is temporary. It is expected that the project will last several weeks in some areas to several months in the larger markets. Each resource will be paid by the hour and we will also reimburse for any pre-authorized travel expenses.

The expensive equipment required to perform the tasks will be company provided and assigned to each Tech. Techs will provide their own hand tools (screw drivers, nut drivers, needle nose pliers, and a few other standard tools). Here are the expectations we have for qualified candidates:

~ Must have some qualified experience as a Medical Device Field Technician.
~ Must be available to start immediately.
~ Must be available for assignments Monday through Friday between 8-5.
~ Must be bondable, able to pass a comprehensive background check including criminal, and drug.
(If you can't pass, we respectfully suggest you do not waste your time as no exceptions will be made.)
~ Must be comfortable working in a hospital or medical environment.
~ Must be well groomed and present a professional appearance.
~ Must be extremely responsible and represent our company and our customer professionally.
~ Must possess good communication skills and good organizational skills.
~ Must be prompt and reliable.
~ Must be able to follow instructions.
~ Must be able to work efficiently to accomplish our daily work flow goals.
~ Should have experience testing using an "Electrical Safety Analyzer" (We are using the Dale LT544D
Lite)
~ Must have your own reliable transportation and carry the appropriate automobile liability insurance.
(No exceptions on this point either).

Acceptable candidates will go through a very short training program (on-line) to familiarize you on the project objectives, plan, and procedures, and paperwork. Once trained, accepted candidates will then be dispatched to facilities within your assigned region to perform the required tasks (corrections and updates to existing Medical Equipment).

The facilities you are dispatched to could have several units to 1,000 units to be corrected. So, you may be dispatched at a specific location from 1 day to a couple of weeks. Techs will check in with us upon arrival each day and upon departure each day. Completion logs will also be kept and transmitted each day documenting progress. Candidates will work as part of a larger crew including some employees of the customer.

If you feel you are a good candidate and would like to be a part of this project, then we would like to hear from you as soon as possible. Here is how we are asking that you respond back to us:

1. Head your reply like this: "Medical Device Field Tech Candidate from Dallas"
2. Please include your applicable experience including dates of employment, responsibilities, and a reference contact.
3. Please indicate that you have read and can meet the "Candidate Expectations" defined in this posting.
4. Tell us your available start date should you be selected as a candidate.
5. Attach a current resume in an MS .doc format.

As we receive and review good candidate information, we will follow up with additional information.
We look forward to hearing from you.

Network Upgrade Project (Level 2 Tech Support) (75 & GB (Plano/Richardson))

2009-12-17T13:51:41-06:00

Description:

�The purpose of the "Network Upgrade" project is to update existing network to a T1 line. The Command Center will be remotely working with a technician and guiding and supporting him throughout this process. Each location will require 2 separate visits from a technician.

Skill set:
�Level 2 Support, Networking (knowledge of IP schema, CAT5, Switches, Routers, etc.), POS experience helpful but not necessary **Network Certification Not Necessary, but a plus**

Shift:

Must be flexible working a 1st, 2nd, or blended shift.

Pay: $16/hr

Duration: 30-day contract and 90-day contract

3rd Shift Electronic/Mechanical Techs (Harland Clarke - Grapevine)

2009-12-17T13:15:28-06:00

Harland Clarke is recruiting talented and motivated individuals to be part of our
Maintenance team. Wage based on experience plus shift premium.
Min. qualifications: HS diploma or equiv., must be at least 18 yrs. of age. Prefer 2-yr. technical and/or mechanical certification and 2-4 years of experience of solving complex technical/mechanical equipment in fast pace environment. Strong background in electronics, mechanical, trouble shooting and read/interpret schematics. Strong reading, comprehension, interpersonal and problem-solving skills. A strong work ethic, production and quality conscious. Customer focused. Lift/stand/walk up to 8 hrs. per shift. Harland Clarke has excellent wages and benefits, paid vacation and paid holidays
Applications will be accepted in person from 8:00AM to 3:00PM at:
Harland Clarke
4055 Corporate Drive, STE 100
Grapevine Texas
We are located North of the Airport HWY 121, Turn left at Freeport Intersection - head West and look for Corporate Drive on your left. No phone calls please.

Biligual A+ Tech (South Dallas)

2009-12-16T18:11:10-06:00

New company looking for a bilingual A+ tech with experience with desktop and laptop repair. Hours must be flexible.

Web Software Tech Support (North Dallas)

2009-12-16T10:50:09-06:00

Run Your Business From Anywhere, Anytime!

Fast growing, very stable and profitable software company is seeking technical support representatives that are interested in growing with the business while gaining valuable experience in the field of web-based technologies.

Although Limo Anywhere, Inc. offers a wide range of services and products, our flagship product, a web-based reservation management software designed specifically for small to mid-size executive transportation companies, has proven to be highly successful in this market and in the recent months, has
raised interest amongst some of the Fortune 100 companies and government institutions.

All applicants must:

Have excellent verbal communication skills
Be able to work independently as well as in a team environment
Be familiar with web-based applications/technologies

We offer great compensation plans with bonuses & health insurance!

To learn more about our company please visit http://www.limoanywhere.com.

Technical Director (Dallas,TX)

2009-12-16T00:00:32-06:00

Swank Audio Visuals is a fast-growing company that provides professional audio visual equipment rental, set-up and customer support services for memorable, high-quality event productions. And we're actively expanding our Operations division with experienced Audio Visual Technical Directors who have what it takes to amplify our efforts and their careers.

You're hands-on and tech-savvy, but you're just as focused when it comes to customer service. Take your live audio, lighting or video experience to the next level in the world of Corporate Entertainment. You have earned the opportunity to support high-end events in world-class resorts and hotels. Here at Swank Audio Visuals there is no limit to what you can achieve.

Responsibilities include running and maintaining internet connectivity, planning and organizing the technical requirements for all shows and meetings in a hotel environment and the training and development of the technical staff. The Technical Director would lead the audio visual technical personnel in delivering flawless service, products and equipment to our clients. Duties will also include the set up and operation of high end equipment, as well as, supervising technicians working on large events.

Candidates should have at least five years working knowledge of audio visual equipment; be technically proficient with internet connectivity,lighting, sound reinforcement, video recording, and data projection; and have direct large show audiovisual setup experience. Candidates must have the ability to lead and train a team, possess strong organizational skills, as well as excellent communication skills.

Must be able to work a flexible schedule including weekends, evenings and holidays. Candidate should have at least two years working knowledge of internet connectivity.

You can make big things happen at Swank. Where our work is challenging, our reputation is strong, and our people are some of the best in the business! Attractive benefits and earning potential provided.

www.swankav.com
success:amplified

EOE

To Apply for this position, please CLICK HERE

System Engineer (Dallas, TX)

2009-12-15T13:11:57-06:00

At Zeta Interactive, we're changing the face of digital marketing. And we're doing it with smart, innovative, and fun people who are committed to exceeding client expectations. If you're thinking about "what's next" in interactive media, are not afraid of change, and play nice with others, you need to speak to us.

The Data Center Engineer plays a key role in maintaining a high availability service and supporting key objectives related to the data center. We are seeking a part- time System Engineer to assist in our Dallas, Texas Data Center to:

Job Description:

� Responsible for server rack and stack, OS Installations, help with upgrades, firmware/driver updates and repairs of servers and network gear.
� Work closely with your peers and remote teams on projects.
� Coordinate and work closely with vendors [during warranty part replacements] to remedy problems and obtain the highest quality of service possible.
� Be available on phone all the time and should respond within minutes for any emergencies.

Additional Requirements:

� Must have hands on Installation practice for windows/linux Operating system.
� Must have a hardworking nature.
� Must be active and fast.
� Should be able to work upon telephonic guidance.
� Must know basic data center rules and regulations.
� MCP or MCSE or RHCE Certifications are a plus
� Knowledge of Linux or CISCO or Windows are a plus

Please respond directly to our website at www.zetainteractive.jobs

Part/Time Field Technician Wanted

2009-12-15T11:45:21-06:00

Rapidly Growing Onsite IT Company looking to hire a part-time field service technician within the Dallas/ Fort Worth metro area.
Technicians will be responsible for making onsite or remote computer repairs for residential and commercial customers.
The position has the potential of turning into a full time position for the right candidate.
Currently this position has no benefits however as we grow the pay and benefits will surely change!
Weʼre a fun laid back company to work for.
You will be paid bi-weekly for your hours worked
Must be able to pass the a background check.
Must be clean cut and well spoken.
Must be a people person! (Fun, energetic and outgoing)
Our business is built on excellent customer service; the ideal candidate should be outgoing and able to talk to the customers while repairing their computers.
Must be detailed oriented and willing to go above and beyond for each customer
Must have at least 5 years of experience fixing computers.
Some server experience preferred
Must have laptop experience
Must be able to swap out a motherboard on a PC or laptop
Must be able to quickly troubleshoot and solve problems
Must have ability to handle confidential data with discretion
Must be self-disciplined because you will work with very little supervision
Technicians will be compensated $15 an hour per billable hour billed to the customer, with a minimum of one hour billable for every appointment.
Gas vouchers will be offered to each technician
Tools Needed:
- Computer Tool Kit
- Internet Access
- Reliable Transportation, Car Insurance
- Cell Phone
- GPS (Highly recommended)

Certified Citrix Consultant (Dallas & Surrounding Areas)

2009-12-11T14:42:47-06:00

Jobs at Progent for
Senior Citrix Consultant
Dallas and Surrounding Areas

National IT consulting and support company that focuses on helping small businesses is seeking a part time Senior Citrix Consultant to work with Progent's team of network support professionals to help clients design, install, manage, and troubleshoot IT solutions based on Citrix technology.

Benefits of Teaming with Progent
Progent is an innovative computer consulting and information technology outsourcing firm based in San Jose, California, with offices nationwide. Unique models for customer acquisition, service delivery, virtual office infrastructure, and consultant compensation have enabled Progent to be among the fastest growing and most successful Microsoft Gold Partners in the U.S. Our shared knowledge base and collaborative approach to problem solving has helped Progent to retain a strong staff and a loyal client base.

Job Title
Senior Citrix Consultant

Job Code
P023

Status
1099

Work Location
Work from home, virtual office infrastructure

Essential Functions & Responsibilities

Work with clients' internal IT staffs and Progent�s consulting team to provide a broad range of Citrix technology consulting services.

Help clients design, install, and maintain multi-user computing solutions based on Citrix XenApp. Help clients upgrade from earlier versions of Citrix XenApp, MetaFrame or Presentation Server.

Help clients plan, implement, manage, and troubleshoot environments that utilize XenApp-based server farms for load balancing and fault tolerance and for application sharing.

Provide expertise with Citrix XenServer to help clients design, deploy, manage and support virtualization solutions.

Help clients develop mechanisms for provisioning new virtual servers quickly and easily by implementing Citrix Essentials for Hyper-V� Management platform for Xen and Hyper-V virtual environments.

Relationships

Reports to:

Works Closely with:

External Relationships:

Characteristics/Qualifications/Education

Minimum Requirement Characteristics:

Must possess the self-discipline for a work-at-home structure, including being self motivated.

Must have good time-management skill and work effectively in a virtual office environment with no direct supervision and limited management oversight.

Strong written and oral communications skills, as well as excellent interpersonal and negotiation skills .

Proactive communicator, must be extremely detail oriented, must be able to meet commitments and work deadlines.

Must be very comfortable communicating primarily via E-mail, Instant Messaging and telephone.

Works Independently and demonstrates strong sense of ownership and initiative.

Minimum Work Experience Requirements:

Citrix certified consultant with strong integration, troubleshooting, and communications skills, and the ability to implement quick, temporary workarounds to technical problems.

Familiarity with designing, implementing, testing, and troubleshooting networking solutions that incorporate Citrix technology including Citrix XenApp, Citrix XenServer, Citrix Essentials for Hyper-V, and Citrix Access Gateway.
Willingness to exchange information with clients and colleagues and to escalate problems to appropriate specialists when needed. .

Ability to operate effectively in a virtual office environment, providing consistent follow-through and utilizing remote access and wireless connectivity technology. Familiarity with remote monitoring tools and remote troubleshooting techniques.

Respond to:

Commercial Food Equipment Mechanic (Dallas/Fort Worth Area)

2009-12-11T10:58:27-06:00

Repair Service Co. is seeking a motivated, responsible Mechanic to perform various duties. Applicant should be able to perform Troubleshooting, Repairs, and Preventive maintenance on the following (but not limited to):

*Ovens

*Griddles

*Fryers

*Steamers etc.

Requirements:
***Individual MUST HAVE own vehicle and tools

Please Only Serious/Skilled Inquiries Need Apply

Mechanical Craftsman/Millwright (Irving, Texas)

2009-12-11T10:28:35-06:00

Job Opening

Mechanical Craftsman/Millwright
Irving Roofing Plant

Reports to: Maintenance Leader

Job Function: Safely performs both mechanical and electrical maintenance duties including: millwright, pipe fitting, welding, machining, rigging, hydraulics, design and fabrication, instrumentation, production line calls and troubleshooting, replacing, repairing and cleaning of various production or related systems.

Special Qualifications:
� Minimum of five years industrial maintenance experience
� Ability to pass written and practical tests in all areas
� Must be available for overtime and call-in work
� Availability on weekends and evenings
� Needs good written, verbal, team and interpersonal skills
� Needs very strong troubleshooting skills in mechanical and electrical areas
� Must be able to read and write mechanical and electrical blueprints
� Must have some knowledge of PLCs and Variable Speed Drives.
� Resourcefulness in a self-directed work environment
� Professionalism in a fast-paced results-oriented team
� Knowledge of industrial maintenance safety and environmental systems and programs (e.g. LTT, Confined Space Entry, Fall Protection, Arc Flash, Fall Protection, etc.)
� Experience with SAP or other CMMS is a plus
� Must execute planned work in a timely manner
� Knowledge of predictive tools and precision maintenance techniques is required
� Must have own tools and toolbox

FX Technical Specialist/Programmer (Plano, TX)

2009-12-11T09:12:58-06:00

FXCM, an INC 500 company, is a leader in the rapidly expanding field of online currency trading services for retail and institutional traders. The firm operates out of offices in New York, Plano, San Francisco, London, Paris, Hong Kong and Sydney. With substantial operations around the world, FXCM currently has over 125,000 live accounts trading via the FXCM Trading Platform from nearly 200 different countries. FXCM, a profitable and stable company, has a proven track record of reliability and success, executing on average 7,000,000 trades per month accounting for $500 billion in notional trading volume. Additional information can be found at www.fxcm.com.

FXCM seeks to build a diverse team of financial professionals from a variety of backgrounds. We are looking for entry-level candidates that are motivated to provide retail customer support in a team based environment. FX Technical Specialist-Programmer will have the opportunity to build advanced sales skills in the FX Market as part of the FX Technical Sales Team.

Responsibilities include, but not limited to:
� Design and development of basic custom applications according to client specifications utilizing proprietary FXCM API�s
� Writing of scripts that automate client trading using Client Side Automation Platforms such as MT4 and TradeStation
� Service and support of customer installations of custom products by phone, email, forums and chat
� Liaise with clients about consulting requests, and help them quantify and detail their product requests
� Recognize synergies between client needs and products offered by FXCM

Qualifications:
� Must be eligible to work in the USA (No H1 Visa Sponsorship)
� Must obtain Series 3 license within 90 days of hire (training provided)
� Bachelors degree in a relevant major�information systems background preferred
� Must have a minimum 3.0 GPA; recent grads welcome
� Basic understanding of financial markets is a big plus�eagerness to learn is vital
� Working knowledge of C++ and Java
� Experience programming in C# and .Net
� Preferred experience in MQL, EasyLanguage, and FIX protocol
� Able to think quickly, troubleshoot and problem-solve in real-time
� Excellent verbal and written communication skills
� Superior organizational and retention skills, telephone etiquette and listening skills
� Eagerness to learn new products and technology

Prior to submitting your resume, the firm requests that you do the following:
� Review the firm�s website thoroughly: www.fxcm.com
� Register for a free demo account through the site and learn to navigate the software. Please include your demo username and password on your cover letter when you reply: this will increase your odds of receiving an interview.

Interested candidates may email their resume and cover letter to dallasjobs@fxcm.com . Please reference the FX Technical Specialist-Programmer position on your resume and cover letter.

Salary: $40K base plus quarterly, and potential discretionary bonus (non-negotiable)
� Average salary and bonus total for first year �2008� associates was $50K
Hours: 8-5 PM
Locations: NY and Plano

Equal Opportunity Employer

PC/NW/Cable Techs Needed (Dallas Area)

2009-12-10T15:58:15-06:00

We are in need of multiple PC, Network and Cable technicians to help support several large upcoming projects. Must be reliable, hardworking and pass a standard background check. If you are interested, please send a word formatted copy of your resume and I will send additional details. Thanks!

Types of Projects Include:
-PC/Monitor/Laptop Installations
-Software/Hardware Upgrades
-Extend and Terminate Cat5/6 cable
-Technical Site Surveys
-VoIP Phone Installs
-Cisco Router and switch installs

Microsoft SQL DBA (Dallas, TX)

2009-12-09T16:54:59-06:00

Microsoft SQL DBA

Position Responsiblities:

*Database Support

*Monitor and troubleshoot all production, development, and test databases.

*Serve as point of contact to internal and external customers through problem resolution

*Perform ongoing operational activities, problem management, user assistance and training as necessary

*Monitor and ensure adequate capacity

*Perform ongoing database and application performance tuning activities.

*Provide off-hours support as required to perform job functions and ensure service delivery

*Application Support

*Gain understanding of applications that utilize databases and monitor and troubleshoot application issues that impact database performance and stability and overall service delivery.

*Perform application upgrades and patching as appropriate.

*Work with other areas of IT to troubleshoot and resolve service issues.

*Understand customer requirements and define initial and ongoing capacity needs.

*Remain current on emerging technologies and possible application at client

*Develop and test data recovery strategies and perform data restoration activities as required.

*Identify on-going improvement opportunities.

*Database deployment

*Install and configure databases in support of design

*Create and manage linked servers in a heterogeneous environment.

*Perform ongoing upgrades and patches as required

*Development support

Job Related Requirements:

Required Technology:

SQL 2000/2005/2008

SQL Server in a Microsoft Windows Clustering is a plus

MS, Oracle, and 3rd party administrative tools such as Toad, SQL Server Management Studio / Enterprise Manager, and command line functions

This position has a starting salary range of $70-$80K per year.

Interested and qualified candidates should send resumes to dallas@pridestaff.com.

Desktop Support Technician (Part Time) (Carrollton - near Addison Airport)

2009-12-09T16:00:31-06:00

Position is contract to hire for 90 days pending performance review. Hourly rate is $12-15/ hr depending on experience with potential pay increases. We are very flexible with schedules within normal business operating hours, M-F 8am-5pm. Applicant must be free for a minimum of 4 hours in a work shift. Due to the nature of our business, some after hours and weekend work may be required along with the opportunity to work additional hours. Though not required, an Information Systems related college degree either completed or in progress and related mintor to moderate experience is preferred.

A qualified applicant would possess:

- Minimum of High School Diploma

- Basic knowledge of principals in general computing and computer networks.

- Strong troubleshooting abilities.

- Ability to install and support PC hardware and peripherals, software suites such as Microsoft Office, Windows XP, and other systems related to a call center and corporate environment.

- Physical Strength and dexterity to move and install workstations and other PC hardware.

- Excellent written and verbal communication skills.

- Ability to quickly assimilate and apply technical knowledge.

- Ability and motivation to work independently with little supervision.

Applicant would have continuing opportunities to learn and apply more advanced computer skill sets such as Cisco routing/switching, VoIP, Windows Server. etc. as time permits.

Application Instructions: Please submit a resume and cover letter.

Search Engine Evaluator (Work from home)

2009-12-09T14:47:57-06:00

Six month independent contractor position. This position is restricted to residents of the United States.

Leapforce is looking for highly educated individuals for an exciting work from home opportunity. Applicants must be self motivated and internet savvy. This is an opportunity to help evaluate and improve search engine results for one of the world's largest internet search engine companies.

Search Engine Evaluators will need to combine a passion for analysis, understanding of various online research tools. Applicants must be detail orientated and have a broad range of interests.

Ideal Search Engine Evaluators will possess the following skills:

* Have in-depth, up-to-date familiarity with American social culture, media, and web culture
* Excellent comprehension and written communication skills in English
* Broad range of interests, with specific areas of expertise a plus
* University degree or equivalent experience (degrees in-progress are acceptable). Advanced degrees a plus
* Excellent web research skills and analytical abilities
* Ability to work independently under minimal supervision
* Possess a high speed internet connection (DSL, Cable Modem, etc.)

Search Engine Evaluators provide feedback on search engine results by measuring the relevance and usefulness of web pages in correlation to predefined queries, by providing comparative analysis of sets of search engine results and various other techniques.

All candidates are required to take and pass a two-part qualification exam before becoming a Search Engine Evaluator. Part 1 of the exam contains 24 theory based questions. Part 2 of the exam contains 150 simulated evaluation tasks. Supplied study materials can be used during both parts of the exam.

Please Note: We are unable to offer more than one Search Engine Evaluator position per household.

To apply for this position, please visit http://www.leapforceathome.com.

About Leapforce, Inc.

Desktop Support (Consultant) (Dallas/Fort Worth, TX)

2009-12-09T14:21:09-06:00

DESKTOP SUPPORT

ERGOS Technology Partners is the premier provider of full service IT consulting, outsourcing and staffing services and delivers simple, straight-forward solutions to complex technical business issues for Small to Mid-sized businesses in the Houston and DFW Market. Based on our knowledge of technology, our talent is unrivaled by our competition.

Our clients cross all market sectors and range from small offices to larger multi-server, multi-location enterprises. What they all have in common is the desire to have their technology needs met with a pro-active, consultative service that truly "Partners" with them to seek long term solutions.

ERGOS offers a highly competitive pay structure that rewards competence and dedication to our clients. To learn more about us, check out our website at www.ERGOS.com

CANDIDATES MUST
Submit resumes with salary history and references as an attached WORD document to
careers@ERGOS.com

Our headquarters is located in Houston and we are seeking out a Desktop Support Tech for our DFW office! You will be responsible for: providing clients with assistance solving computer related problems, such as malfunctions and program problems.

This position is a direct hire starting at $40K - $50K @ yr (DOE). Full Benefits and 401K when you qualify.

PURPOSE AND ESSENTIAL FUNCTIONS
Technical Skills:
Must be technical within the following skill set
SBS 2003 - Server 2003 - Exchange 2003/2007 - Citrix -
LAN/WAN - Firewall - TCPIP - Routers
Switches AD - back-ups

Purpose:
1. Setup user accounts and configure email access through multiple applications.
2. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
3. Answers user inquiries regarding computer software or hardware operation to resolve problems.
4. Coordinate complicated desktop imaging and end user application upgrades.
5. Install and perform moderate to complex repairs to hardware, software, or peripheral equipment, following design or installation specifications.

Essential Functions:
� Desktop support personnel will have some responsibility for managing and maintaining the technical infrastructure in a designated number of ERGOS� clients.
� Desktop support personnel will be partially responsible for maintaining client relationships through ongoing customer service and to better understand the clients� technical needs and to provide superior technical support and advice.

Skills demonstrated by:
� Desktop Support � MS Office (Word/Excel/PowerPoint), Outlook
� TCP/IP Connectivity
� DHCP
� DNS
� Client/Server application interaction

Education:
BS in Computer Science or similar degree preferred within related field
Microsoft Certifications

ERGOS will conduct a full pre employment drug-screen & criminal background check prior to offer.

QUALIFIED CANDIDATES
submit resumes in MS Word format to:
careers@ERGOS.com
We look forward to hearing from you!
ERGOS Technology is an Equal Opportunity Employer. It is the company's policy to make all employment decisions without regard to age, race, creed, religion, national origin, sex, physical or mental disability, veteran status, marital status, sexual orientation, or any other protected status in accordance with federal, state, or local laws.

Transporatation Electronics Technician (Dallas, TX)

2009-12-09T12:42:10-06:00

POSITION SUMMARY:
Seeking a full-time Technician to join our maintenance and operations team in Dallas, Texas.
This job may include any aspect of field support including: troubleshooting and repair of electronic equipment, systems, and wiring; installation of equipment; upgrades, modifications, programming; preventive maintenance actions; documentation. Performs on-site servicing, repair and/or installation of intelligent transportation system and electronic toll collection equipment.

JOB DUTIES:
Installation, preventive and corrective maintenance of intelligent transportation system and toll collection equipment to include computers, video surveillance equipment, and network communications equipment.
Completes reports, logs and performs shift-to-shift communications in accordance with established policies, procedures and local practices.
Responds to corrective maintenance requests or alarms within an acceptable time frame.
Diagnoses and repairs hardware, software, and system issues
Reports technical status of system with accuracy and completeness.
Maintenance of spare equipment and parts.
Isolation of faults in units or components
Field test of units or components
Electronic filing of work orders

MINIMUM REQUIREMENTS:

Education: An associates degree or technical certification in electronics, information technology, or electrical engineering preferred.
� A minimum 1-3 years of relevant working experience in electronics maintenance
� Good communication, mechanical, and computer skills
� Good problem solving and analytical skills
� Prior experience in field technician environment
� Must maintain TX drivers license in good standing
� Prior experience in a transportation organization preferred

IT Service Manager- MUST HAVE 10 YEARS Management Exp (Dallas)

2009-12-09T10:27:01-06:00

The IT Service Manager is directly responsible for the overall performance of the service department. This position is intended to drive the revenue and profitability of service department through:

� Management of the IT service department in a professional manner
� Maintaining a professional atmosphere
� Clear and concise verbal and written communication
� Effective and efficient use of technical staff
� Recruitment, training, and retention of qualified technical staff
� Being the role model and trainer for providing world class customer service to company�s client base
� Promoting and maintaining a positive, team oriented atmosphere at all times
� Setting, maintaining, and evaluating goals for each member of the service team through formal and informal reviews
� Understanding of costs and cost control of the service department
� Meeting or exceeding all goals given to the service department for Revenue, Margin, Profit, and Technical Staff Utilization

The Service Manager is responsible for:

� Supervising the conduct of technical staff and the uniform enforcement of company�s policies and procedures
� Training new employees in policies and procedures
� Training of new employees in the use of company�s service tracking and service management applications including Connectwise and Zenith
� Periodic refresher training with existing employees
� Capturing, assigning, scheduling, ensuring completion of, and review of service requests
� Ensuring all SLA�s and service turn around thresholds are met or exceeded
� Ensure all customer service thresholds are met or exceeded by technical staff
� Ensuring the accurate and complete accounting of time by the technical staff
� Ensuring the service department�s equipment and spaces are kept up in a clean and professional manner
� Promoting and facilitating cross training of technical staff
� Promoting and facilitating education and certification of technical staff
� Ensuring all technical staff have the tools, training, and support to meet or exceed all goals
� Promoting profitability of the entire service department as well as add on sales of service and upgrade parts and services
� Communicating and coordinating with customers on service related issues
� Communicating and coordinating with other employees and departments on service related issues
� Driving the continued push to a managed service with recurring revenue model
� Handling customer complaints and concerns in a timely and professional matter
� Maintaining accurate and complete records of conversations with employees or customers on issues and potential issues
� Meeting and communicating with management on issues relating to the company
� Assisting with the development and refinement of a business plan relating to the service department
� Providing helpful advice to customers on service and sales related issues
� Developing and maintaining a formal written review procedure for the technical staff
� Leading by example
� Keeping informed about developments in the industry, the company, and in customer service to enhance the service department
� Holding recurring tech meetings and trainings
� Other duties as apparent or assigned by management
� Cultivating long term client and partner relationships
� Ensuring capture and ongoing maintenance of complete documentation of client information in the service system for all MSP clients.
� Leading multi-person projects

The Service Manager position requires many personal traits including but not limited to:

� Effective written and verbal communications
� Positive attitude
� Customer service focus and personal interaction skills
� Effective and professional leadership
� The ability to supervise
� Excellent organizational and prioritization skills
� The ability to multi-task
� Punctuality and reliability
� Attention to detail
� Self motivation
� Enjoy working with people
� Team development skills
� Personable, friendly, and presentable
� Creative problem solving
� Client and partner presentation skills

Hosting Support Technician

2009-12-08T15:31:00-06:00

Are you the kind of person who is passionate about technology and loves to help others? Do you enjoy responsibility, accountability, and the ability to make a real difference within a company? Are you comfortable tackling challenges by yourself, as well as working as a team to meet personal, customer, and company defined goals? If so 1-800-HOSTING is for you.

Who we are:
We are an established hosting service provider with over 12 years experience building complex managed hosting solutions. We offer enterprise level solutions to customers with all types of requirements. These include single server solutions, complex managed multi-server environments, as well as cloud computing and virtualization deployments that deliver reliable, scalable, and cost effective product choices that exceed customer expectations.
What we are looking for:

We are looking for talented individuals to join our growing technical support and operations teams. Not having the bureaucracy typical of a large company, our employees are able to perform multiple roles by giving them the freedom to branch out and make contributions where possible. We are looking for people that work well as a team, as well as those that can see a project or issue through to completion. Applicants looking to join our team should be well versed in Internet technology. They should understand the process of a network request from the client computer, to the server delivering the content, as well as all of the nuts and bolts in between that make it work. Individuals looking to join our team should be excellent problem solvers with great imagination and creative way of solving difficult challenges. Employees will be expected to respond to customer inquiries (phone, chat, email) as well as to alarms from our monitoring systems.

Skills and traits we believe to be relevant to success in this position:

-Reliable and trustworthy. If you aren�t here, or can�t be counted upon, how can you be expected to succeed here?
-Self motivated. As I mentioned before we have a small company atmosphere. While we will provide overall direction, you are expected to meet and accomplish goals with minimal supervision.
- Excellent team and group work skills. While all of us think we are Superman, the reality is we have to rely on others eventually. The ability to work with others, both under positive and less than ideal circumstances is essential.
-Communication. All of the technical knowledge and ability in the world isn�t of much use if you can�t share it with others. So the ability to clearly outline your thoughts and explain it to us less fortunate souls is crucial. In addition, grasping the idea that most customers just want to be kept in the loop and have expectations for follow-up set, rather than us just working to resolve the issue while they are kept in the dark. We would prefer they tell us to stop and that we are annoying them rather than the other way around.
-Research skills. The ability to identify a problem, and then research various resources (internal, vendor, and external documentation) to find a solution.
-Escalation. If you can�t fix an issue or answer a question (I know, it happens to the best of us) the ability to pass it along to another team member without hesistation. This sounds elementary but some people just have too much pride to do so.
-HTTP, FTP, POP3, IMAP, DNS, TCP, IP. If you aren�t intimately familiar with all of these protocols, or the various related applications, then you may not want to apply.
-MySQL, PostreSQL, Microsoft SQL Server. These are what power the majority of Internet e-commerce sites these days, so familiarity configuring, managing, and troubleshooting are critical.
-Apache, lightspeed, IIS, Tomcat. These are also what power the majority of Internet e-commerce sites these days, so familiarity configuring, managing, and troubleshooting is also critical.
-Network troubleshooting. We aren�t looking for network backbone engineers, but the ability to identify and document common latency and throughput issues, as well as an understanding of typical client TCP/IP (subnet, gateways, routing) configuration on various operating systems is expected.
-Windows and Linux. I know everyone has a favorite OS, and might be familiar with a specific version or flavor, but if you truly know what you are doing you can work with most any OS given a bit of time to acclimate to the differences. Candidates are expected to be able to troubleshoot and manage all versions of Windows with the applications listed above, as well as have an understanding of different Linux distro�s and what makes them unique (init, package management, networking, etc�)
- Experience with common open source applications based on LAMP stack as well as experience with .NET, ASP, Perl, Python, Java, Bash languages. In order to completely understand a customers application you need to be familiar with these languages. We aren't looking for programmers, but you need to be able to decipher code to isolate problems or troubleshoot issues.
-Control Panels � Many of our customers enjoy the ease of management that a commercially available control panel like Cpanel or Plesk offers. Experience troubleshooting these is highly valued.
-Load Balancing, clustering, service design. This is where the fun really starts. Being able to design or support a large complex environment with different technologies used to ensure maximum uptime. If you have experience with these types of setups we want it.
-Previous Hosting Experience! If you have worked in this field before you probably have a pretty good idea of the required technology. We�ll show you how we do it better.

So what are the benefits of working here?

-Flexible scheduling for school, family, or whatever is important to you
-Company paid health/dental after 90 days of employment.
-2 weeks paid vacation per year
-Company weekly sponsored lunches
-Paid commissions and overtime/on-call opportunities
-The ability to grow, learn, and progress
-Free cake for your birthday! Who doesn�t like free cake?

We are hiring for all shifts. All applicants should include a cover letter indicating why they should be considered for employment. No walk-in�s or phone calls will be accepted, and we do not sponsor Visa�s.

Part Time Technical Support/Call Center Jobs (Dallas, TX )

2009-12-08T13:39:46-06:00

Attn: College Students!!!! Part-Time Tech Support Jobs
Come join Telvista in 2010 while focusing on your education! We have 60 immediate openings for part-time call center technical support positions. Earn money for Tuition!

Incredible program for college students in our state of the art call center. Our paid training will enable you to provide award-winning technical support to our customers.
No telemarketing!

Our Part-Time College program allows students to carry a full class load during the day while earning a good salary with great benefits in the evening!

Our Part-Time Employees earn the following great benefits!
Tuition Reimbursement $2000 per calendar year
Paid Training
Paid Time Off (PTO) * part time employees earn 2.93 hours per pay period for a total of 9.5 days per year
401K
Bonus Program for top performers!

Are you technology savvy? Have you taken any BIS classes? Do you have experience troubleshooting technology problems with cable or video? Do you find yourself troubleshooting your family or friends cable or internet problems? If you can answer yes to these questions, then Telvista needs you on our team!

For immediate responses to your application either click on the link below or copy and paste the link into your web browser to go directly to our job!
https://hostedjobs.openhire.com/epostings/submit.cfm?fuseaction=app.jobinfo&id=23&jobid=216776&company_id=15895&version=1&source=ONLINE&JobOwner=967268&level=levelid1&levelid1=44727&parent=Technical%20Support&startflag=2

Job Summary:
Answer customer questions and troubleshoot via chat, email and phone customer problems with client specific equipment and applications by performing the following duties.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Answers incoming inquiries, responds to customer questions and solves problems according to standardized procedures while maintaining a courteous manner.
- Asks effective questions and gathers information to determine source of problems and customer needs.
- Logs on/off customer care system and accesses account files.
- Enters alpha and numeric data via computer keyboard into an automated system accurately.
- Accurately captures all customer and issue related information in the proper database.
- Leads customers through documented process of fixing their client specific equipment and application problems.
- Uses product information, multiple client tools, client specific reference materials, scripting, general technical knowledge, and customer service skills and problem solving skills to diagnose and solve customer problems.
- Stays current with latest technology changes.
Supervisory Responsibilities: This job has no supervisory responsibilities.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Apply to www.telvista.com and click on the Careers link.

College Students earn money for tuition

Submit your application TODAY!

Requirements
Required Skills
Qualifications: The requirements listed below are representative of the minimum knowledge, skill, and/or ability required to qualify for performing the job.
Communication: Ability to effectively present technical information clearly and concisely.
Reasoning Ability: Ability to isolate root cause according to prescribed set of guidelines, matching solution to identified issues.
Computer Skills: Ability to listen and respond while keying into automated system. Ability to thoroughly learn client-specific software and hardware (Windows or Mac environment). Able to accurately type 25 wpm. General technology knowledge, including the ability to describe in general terms: operating systems, basic internet navigation, hardware components, software, networking components (video, data, voice), peripherals, and email applications.

Required Experience
Education and/or Experience: Minimum high school diploma or equivalent. Six months customer service experience. One year certificate from technical school or one year related experience and/or training or equivalent combination

Technical Service Advisor - Dallas

2009-12-08T13:20:47-06:00

FBD Is Your Source for Frozen Beverage Solutions

FBD manufactures highly innovative Frozen Beverage Dispensers. We are the frozen beverage dispenser industry leader with customers in a variety of business segments, including convenience stores, quick service restaurants, movie theaters, military bases and theme parks. Two of the best known frozen beverage brands depend on FBD for their Frozen Beverage Dispenser needs.From engineering research and design to manufacturing and on-call support, the FBD team proudly crafts Frozen Beverage Dispensers to achieve Extreme Success.

TECHNICAL SERVICE ADVISOR - DALLAS
JOB REFERENCE CODE: DALTECHADV

FBD is seeking a technical, service & sales oriented individual to support equipment owners & service agents. Under minimal direction, the Technical Service Advisor role is responsible for building and managing long term relationships with customers, accounts and manufacturers. This position will support sales staff on service and technical issues. In partnership with FBD, you will coordinate with end users and service agents on service requirements and technical concerns.

Requirements:
� HS Diploma or equivalent, college degree or applicable technical school degree preferred.
� Ability to travel 60%-75% of the time
� Ability to work with little or no supervision
� Excellent communication skills
� Must be well-organized and utilize effective time management skills
� Must be able to interface professionally and responsibly with customers, service agents and visitors
� Computer literate with knowledge/experience in MS Office applications (Word, Access, Excel)

To Apply
Email your resume to recruiter@fbdfrozen.com
JOB REFERENCE CODE: DALTECHADV

Fax your resume to Human Resources at 210.637.2822

Visit us at www.fbdfrozen.com

Tech Support Entry Level FULL-TIME (PLANO)

2009-12-08T10:05:00-06:00

We are a very small company who is seeking for a candidate who has the following qualifications:

- Be on time and able to work 40 hours/week.
- Have experience handling customers' complaints.
- MUST have basic computer knowledge
- Be able to surf the net!
- Available immediately!

Salary starts at $8 per hour. After 3 months, you'll get a raise to $8.50 if you meet the above requirements.
There is no benefits except major holidays.

Help Desk Support Technician (Irving, TX)

2009-12-07T20:26:37-06:00

Currently, our company is looking to hire a Help Desk Support Technician to join our team. The candidate we are seeking is for the position of a help desk technician working for our financial division in The Lakes, NV area. This is a Mid Level position and we are looking for somebody with a minimum 2-3 years of Desktop Support and Customer support experience. This position is a full time temporary to possible permanent position with a fixed starting salary of $30,000/yr. We are not offering any benefit at this moment.

DESIRED SKILLS:

Operating Systems: Windows 2000 (desktop & server), Windows XP, Windows Vista and Windows 2003 Server.

Software: All popular COTS applications commonly found in corporate environments (MSOffice 2000, 2003, 2007, IE, Acrobat, Visio, etc). Experience with Microsoft Active Directory a must

Hardware: Dell & HP Desktops, Dell & IBM Laptops, HP, Xerox, and Lexmark Printers (both local and network).

Networking: Some networking experiences are must.

Certifications: A+ certification is a plus

Candidate must have Strong leadership, communication and troubleshooting skills and must be a team player.

Any applicant offered the position MUST be able to pass a federal background check and drug screening.

If you feel you are a good candidate and would like to be a part of this project, then send out your resume and we are looking forward to hearing from you.

Enterprise Helpdesk (Richardson, TX)

2009-12-07T15:36:59-06:00

Job Experience: We are seeking candidates with the following:

*At least one year of experience on an enterprise helpdesk
� Experience using a helpdesk tracking application
� Necessary to have VPN, Microsoft office, Microsoft Exchange, Microsoft Outlook, and Wireless Network connectivity experience.
� Support for various Microsoft operating systems (2000, XP, Vista)
� Experience using remote access applications (Ex: Net Meeting, Live Meeting, Web-Ex, and Microsoft remote access)

Qualifications:
� Excellent communication skills
� Customer focused & Dependable
� Be able to work Flex schedule including weekends and 2-10:30 shifts
� Good attendance record
� Excellent troubleshooting skills
� Typing at least 35-50 WPM
� Excellent Listening skills
� Ability to work in a team environment and Multi-tasking skills

Education: � High School Education Required
�A+ or MCSE and other Certifications are preferred

Field Service Engineer

2009-12-07T12:36:24-06:00

Growing IT Company in need of field service engineers with 2-3 years of experience and high school equivalent. A+ certification preferred; degree and additional certs. helpful. Must be proficient in MS desktop products and have or possess good written and customer service skills. Must have reliable, insured vehicle and good driving record. Candidates must provide 3 references and be willing to undergo drug testing. Please submit your resume to nbentley@datadirect-dfw.com.

Printer Service Technician (DFW Area)

2009-12-07T10:04:13-06:00

Printer Service tech needed for large established copier dealer. HP and Lexmark experience a plus.

EX-EMC Symmetrix DMX Technican (Dallas)

2009-12-04T14:52:03-06:00

Potential 2 year full time on site Ex EMC technican.
MUST be throughly trained on the following systems
CENTERA STORAGE
DMX1000, 2000, and 3000's
3700-47
8830-146

Call or email
Ron Umberger
President
RWU International Computers, Inc.
Telephone #:727-341-0694
Fax #: 727-341-0794
Cell: 727-644-5728
E-MAIL: rw@rwuinternational.com

Work At Home- Technical Support Reps (Texas)

2009-12-04T14:12:08-06:00

Systems Support Technician (Plano, TX)

2009-12-03T18:06:34-06:00

Job Description
Position title Systems Support Technician
Creation date 3-12-2008
Department Information Technology
Reports to CIO

Brief Description
A desktop support technician will have several years experience working with Windows based computers and supporting office applications and network applications.

Responsibilities
On-site support of over 40 desktop computers, 48 thin clients and 16 large multiprocessor servers running Windows XP, Windows 2000 and 2003 respectively.
Respond to customer computer trouble tickets in a timely manner
Analyze clients�� technology needs and bring them to the attention of the CIO and make recommendations as needed
Create and maintain positive client relationships
Participation in the upkeep of information in our customer tracking database
Able to teach users how to more effectively use their computers.
Knowledge of Windows Terminal Services and thin client operations.
Achieve goals and objectives set by your manager

Required Skills
Team player with goal-oriented personality
Active Listening Skills, strong sense of personal ethics, flexible, honest, mature, and self-motivated
Excellent communication skills, problem solving ability and strong information technology skills
Familiarity with database programs and operating systems
Understanding of integrated health care applications
Comfortable interacting with clients and internal team
Working Conditions
Professional Business Casual office environment
Regular learning environment

Needed Education, Experience and Certifications
Bachelor��s Degree, in Information Technology highly desired
Formal training in Microsoft-related coursework a plus
Knowledge of database applications or networking (CISCO) a plus
Knowledge of client management software a plus
Consulting experience in a technology related industry a plus.

Accountability and Direction from Management
Takes detailed instruction from project leader and follows through
Follows established methodologies
Makes the majority of daily decision without supervision and has the ability to prioritize short term tasks with limited input from management

Additional Requirements
Execution of a standard non-disclosure agreement
Execution of a standard non-solicitation and non-compete agreement

This position description describes the general nature and level of work being performed in this role. This is not intended to be an exhaustive list of all duties and indeed responsibilities may be assigned, as required, by management. In addition, other knowledge, skills and abilities may be required as necessary.

IT Tech Part Time for Private Home (Dallas)

2009-12-03T15:04:20-06:00

Private home looking for IT tech contractor on a part-time basis in Dallas at HWY 635/Central EXP.

Requirements:

Knowledge of:

Outlook
Blackberry
MAC
PC
Hotmail/Gmail/Aol mail (syncing)
Contact database
XP, MS Office, PC Hardware and IP networks

Minimum Education: High School/GED with additional training in computer science/technology.

Estimated compensation is $30-40 hourly based on experience.

Average 10-15 hours per month to begin as soon as possible.

Must pass background check.

Please send resume to tech.it02@gmail.com

Field Engineer - WiMAX/wireless (telecommute)

2009-12-03T14:38:58-06:00

Field Engineer � WiMAX

As the leader in the WiMAX solutions market, our client boasts the most extensive deployments and product portfolio in the industry. They currently reach customers in over 140 countries through distributors offering WiMAX-based products, wireless local network, and point-to-multipoint products. Through their continual innovations, core technology developments and creation of industry standards, our client is a true pioneer in their industry, and a champion of the widespread adoption of standard-based products.

Our client is currently seeking WiMAX Field Engineers to join their company. Reporting to the Lead Engineer, these individuals will be responsible for the implementation of the WiMAX network. Please note: There are 4 positions available; 1 on the West Coast, 1 in the Midwest and 2 on the East Coast, all are telecommute positions and we prefer local candidates.

Responsibilities:

� Responsible for the implementation of WiMAX network.
� Responsible for installation supervision, site acceptance and troubleshooting all network elements including RF Audit and Site Surveys.
� Network Planning, Pre-Configuration of Networks and the Installation & Commissioning.
� Provide field engineering support for the integration and commissioning of wireless solutions.
� Design, implement and troubleshoot wireless network infrastructure.
� Conduct wireless site surveys/final sweeps and make corresponding recommendations for optimization of the network.
� Troubleshoot wireless networks by using a variety of test tools.
� Utilize wireless protocols and frequencies in the field.
� Research wireless based technology and trains on current materials.
� Responsible for project documentation and deliverables.

Requirements:

� BS in Electrical Engineering or Computer Science or related field or equivalent experience.
� 3 + years direct experience performing wireless broadband network design and support, including experience with VoIP.
� Very strong background in IP networks, design, implementation and maintenance.
� 3 + years direct experience system engineer or equivalent for a wireless broadband equipment manufacturer or system integrator.
� Must have solid practical experience with wireless broadband and RLAN equipment.
� Direct experience with lab test equipment including spectrum analyzers, signal generators, vector test analyzers, smart bits, BERT and Ethernet sniffers/analyzers.
� Writing reports and technical documents in publishable form.
� Travel up to 75% of the time.
� Ability to lift up to 50 lbs.

Data Center Technician (Dallas)

2009-12-03T10:50:55-06:00

This position is full time and requires onsite participation at the 8435 Stemmons Freeway data center of Global Net Access. Applicant must be willing and able to work any shift in a 24 x 7 x 365 environment. Occasional travel required.

Minimum requirements:

The candidate must be a self starter and able to perform successfully under minimal direct supervision. They must be able to successfully troubleshoot downed servers for hardware & software problems, be able to install multiple flavors of Linux and Windows; Handle network abuse issues by communicating with proper authorities, complaint organizations, and customers to resolve issues and bring compliance to our AUP; Build and install new server orders, includes installing hardware components, installing software (OS and control panel), configuring network, and physically mounting server in data center as well as properly documenting new server; Communicate effectively with the customer base to present a professional and knowledgeable image of GNAX; Must work well with other teammates.
Network/Linux/Windows systems administration experience is a plus. Experience with Apache/CPanel/V-Bulletin is also a plus.

Minimum Education:

High School diploma or equivalent

The starting salary is negotiable, based upon experience and skill set, and comes with full benefits to include: medical / dental insurance, 401K participation with company match, paid holidays, and paid vacation time.

There will be a 6 month review and a 12 month review and reviews annually thereafter.

GNAX is a top 50 ISP globally and a top 5 dedicated server provider. GNAX is also in the top 10 of growth of ISP�s globally. The company is profitable and has very little debt and provides a stable career foundation.

On Site Computer Repair Tech (Dallas)

2009-12-03T10:27:00-06:00

We have an immediate need for experienced field service techs to run computer hardware service calls - mainly just swapping parts for Dell warranty work. MUST have reliable transportation and a clean background check. Strong background working with laptops is needed. There is plenty of work available now! Great way to earn some extra $$ for Christmas!

Our field service technicians are based out of their homes, pick up parts from a local depot and go directly to customer sites to run the service call. You will work with a remote dispatch manager to accomplish the necessary service level required by our clients and customers. Contractors are encouraged to take responsibility for their own careers. You'll be working with an award-winning team with an impressive track record.

Responsibilities and requirements:

Hardware Installation
Laptops and Desktop experience
Field Service experience
Onsite Technical Support
Reliable Transportation
Valid Driver License
Administrative Duties
Time management and Scheduling of Calls

IT Technician Part-Time Temporary (Cedar Hill)

2009-12-02T14:51:45-06:00

Applications are being accepted for a Temporary Part-Time IT Technician in the Information Technology Department. The purpose of this position is to offer IT support and work with city employees to solve technical related problems. This position will work approximately 25 � 30 hours per week. ** Morning Hours Preferred

Core Responsibilities:

Respond to and troubleshoot user reported problems

Install new processors, printers, monitors and peripherals

Install new operating systems, end-user software and application components

Maintain inventory by consolidating and recording inventory

Other duties as assigned

Minimum Qualifications:

High School/GED required with additional training in computer science/technology

Demonstrated proficiency and experience with XP, MS Office, PC Hardware and IP networks

Microsoft certification preferred

Must pass background and drug screening

*****For additional information & to apply for this position, please go to www.cedarhilltx.com****** Online applications only

EOE

Customer Support Engineer (3rd shift)* (Carrollton/Addison Area)

2009-12-02T12:07:14-06:00

Customer Support Engineer (3rd shift)

Looking for highly-motivated problem solvers with excellent customer support skills. We need highly skilled support specialists to assist our worldwide customer base with product-related issues, by phone and email. Ideal candidates will have a strong knowledge of Windows & Linux networking, and be quick to learn new technologies.

Responsibilities:

� Quickly become proficient with our products and be able to provide answers to a range of customer support questions both simple and complex.

� Diagnose, reproduce and troubleshoot customer issues as they arise

� Enter, track and manage customer support tickets using our online support system

� Appropriately escalate support issues to internal experts and maintain ownership of the issues until a resolution is reached.

� Maintain clear and constant channels of communication with customers regarding support issues

� Assist QA department on a part time basis to test processes within product suites

Qualifications:

* 3 - 4 years technical support experience

* Strong skills in IP Networking, Linux and Microsoft operating systems

* Exceptional customer interaction and communication skills

* Working knowledge of TCP/IP networking, SNMP, ICMP

* Strong understanding of network Routers, Switches, and Firewalls

* Must have strong reasoning and technical troubleshooting skills

***********************Only those resumes submitted that meet the qualifications will be considered.*********************************

Telephone System Technicians (Carrollton, TX)

2009-12-02T11:45:51-06:00

Telephone System Technicians

Immediate Opening for an experienced telephone installation technician. Avaya, ESI, Telrad experience helpful but not necessary. Work on PBX systems. Card Access System and Surveillance camera installation experience also helpful but not necessary. Salary plus Benefits. Vehicle provided. Please call 972-428-5100 press 0 ask for Terrie. Fax resume to: 972-428-5101; or, Email resume to: jck@netcom-usa.com.

LEVEL III , Component Level Technician (Dallas)

2009-12-02T10:47:13-06:00

Our company specialize on repairing Laptop motherboards. We are looking for experienced Level III technicians.
The applicants must meet the following criteria:

-Laptop motherboard troubleshooting and repair experience (component level repair : able to troubleshoot and find the problem. Able to do the necessary repairs like replacing the chip or any component on the board and etc...)
-Ability to work on weekends for special projects
-Must be able to work in a fast-paced environment
-Must have dependable transportation.
-The ability to multi-task
-Must have experience on Laptop Motherboards.

If you believe that you meet the criteria that we are looking for , please send us your resume.

Refrigerator/HVAC/Commercial Appliances Tech. Needed (Dallas/Fort Worth Area)

2009-12-02T10:45:34-06:00

Repair Service Co. seeking a motivated, responsible Tech to perform various duties. Applicant should be able to perform Troubleshooting, Repairs, and Preventative maintenance on the following (but not limited to):

Refrigeration Equipment:
*Walk-Ins
*Reach-Ins
*Make tables and Ice-makers

Cooking Equipment:
*Ovens
*Griddles
*Fryers
*Steamers

Requirements:
***Individual MUST HAVE own vehicle and tools

Please Only Serious/Skilled Inquiries Need Apply

Installation Manager (TBD)

2009-12-01T16:43:26-06:00

As the Installation Manager at GridPoint, Inc. you will be responsible for the following:
� Coordinate installations with utilities, partners, and home owners.
� Ensure GridPoint solution and entire system is implemented to the satisfaction of the authority having jurisdiction, utility, location owner, and GridPoint Customer Service group.
� Ensure acceptance procedures are completed.
� Authorize and track project financials including change orders.
� Partner/Vendor management including receiving and tracking inspection records, reviewing insurance certificates, etc.
� Manage and keep current all licenses and apply for all necessary permitting and responsible for passing multiple state licensing exams.
� Maintain accurate records and enter data into the customer service system.
� Influence others to share and act on project vision. Create a supportive team environment encouraging risk taking and challenging members to exceed conventional expectations.
� Advise project manager on project developments and any implications related to the installation (quality of installation, performance of installation partner, etc.)
� Solve installation issues and address potential product issues.
� Ensure all delivered work products are consistent with GridPoint standards.
� 25% - 50% travel required
� Ability to lift up to 70 Lbs.

Career Development
� Provide mentoring and informal performance feedback on a regular basis
� Facilitate knowledge sharing within project and group
� Recognize high performance and adequately celebrated team successes

Experience
� 5+ years in the field requirement
� B.S. degree or equivalent combination of education and experience
� Licensing in multiple states is a plus. Initial focus on Texas, Florida, Missouri, Washington, Georgia, Ohio, Arkansas, Mississippi, Missouri, Indiana, North Carolina.
� Current journeyman�s or master electrician license and ability to provide documents that support your credentials
� Experience as an electrical project manager and/or a field foreman
� Alternatively, a bachelor�s degree and PMI certification or equivalent experience may be considered
� Strong working knowledge of the NEC
� Negotiation skills
� Knowledge of electrical safety standards
� Ability to read, write and communicate effectively
� Familiarity with permitting and inspection processes
� Ability to work efficiently with little or no supervision
� Ability to read electrical prints and schematics
� Professional appearance and attitude
� Valid driver�s license, clean driving record, and must have a reliable vehicle
� Drug and Background check
� Working knowledge of solar installations is a plus

About GridPoint

GridPoint, Inc., an established leader in smart grid software, enables utilities to easily manage the transformation to a Smart Grid. Utilities efficiently balance supply and demand, improve grid reliability and empower consumers with user-friendly software to manage energy consumption.
GridPoint�s software aggregates and manages an intelligent network of distributed energy resources that controls load, stores energy and produces power. These resources include solar panels, plug-in vehicles and advanced storage technologies as well as household devices such as thermostats and electric water heaters.

Utilities and consumers realize the benefits of energy intelligence with GridPoint�s solutions including home energy management, load management, renewable integration, storage management and electric vehicle management.
Our solutions are enabled by the GridPoint Platform, an enterprise-class, java-based application platform that provides a shared foundation for all our products, creating a common point of integration, asset provisioning and real-time management. With GridPoint�s interoperable platform, utilities adopt solutions as needed and rapidly integrate and manage emerging technologies, resulting in a practical path to developing a clean, efficient Smart Grid.

At GridPoint, we are passionate about our mission to make the Smart Grid a reality by aligning the interests of utilities, consumers and the environment. Our experienced leadership team, seasoned professionals and talented software engineers are committed to delivering value to utilities and their customers while creating a healthy and sustainable planet. Our leading investors encourage and champion our diligent efforts.

To achieve our mission, GridPoint is working with leading utilities nationwide including Xcel Energy, Duke Energy, Austin Energy, Progress Energy and Seattle City Light.

Together, we are building the 21st century grid to provide efficient, clean and affordable energy for all.

IT support partners (Dallas area)

2009-12-01T16:01:26-06:00

We are looking for IT companies in the Dallas area to partner with to offer our Remote Data Backups service to their clients and to provide onsite support for our current clients when the need arises in your local area.

Our partner program is well established and includes everything you need to promote the service. Everything is branded with your logo and contact info and is very customizable. We pay 20-40% on re-occurring commissions (or discount) every month and you can either manage the clients yourself or we can for you. All the information about how our partner program works and how to get started can be found on our website www.RemoteDataBackups.com.

Remote Data Backups, Inc. has been providing business class online backups for over 10 years and we have thousands of clients all over the U.S. that also often need onsite technical support when they use our backup service. Typically this is when they have experienced a hardware failure and they need to get up and online before they can recover their data through our software. We send these clients directly to our partners.