Job Summary:
Responsible for all aspects of collecting on outstanding balances owed by patients.
Essential Functions:
Investigate and make calls to private individuals for collections purposes as necessary.
Print collections letters then follow up in a timely manner.
Work aging report.
Set up payment plans and follow-up to verify payments are submitted.
Identify slow pay and bad debt accounts and deal with them accordantly.
The ability to record accounts worked into a computer system.
Answer incoming calls.
Handle financial disclosures with discretion.
Team player.
Can be held accountable to collection and productivity goals.
Has the ability to diffuse a difficult situation.
Education and Qualifications:
Minimum 1-2 years private pay collections experience preferred.
Experience handling collections in the Durable Medical Equipment industry is preferred.
Requires knowledge of medical terminology, including but not limited to ICD9 and HCPCS codes.
Good oral and written communication skills.
Good decision making skills.
Detail orientated and organized with the ability to multi-task in a fast paced work environment.
Knowledge of Microsoft Windows computer applications.
High school diploma or equivalent, some college experience is preferred.
Life Support Systems is a family owned, equal opportunity employer offering competitive salaries and excellent benefits including medical, dental, vision, life, and a generous 401(k) plan.
- Location: Fort Worth
- Compensation: $12.00 to $15.00 per hour
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.