Cashiers - Ability to count money. Exercise impeccable customer service skills. Maintain accurate paperwork and computer records of the customer's visit.
Healthcare Parking Systems is looking for Valet Attendants specializing in guest service working on site at Medical Center of McKinney. Our valets must be well-groomed, physically fit, helpful, patient and enjoy working with people. We are looking for valets available to work Full Time and Part Time, Monday - Friday. Potential Valets must pass Background Check and have clean MVR record.
To apply, email your resume and/or contact information to jbrumbelow@healthcareparking.com
Job Duties:
Attend to all calls and emails
Make updates and additions to the Data Management System
Make updates and additions to the Print Database
Maintain spreadsheets of shared information [internal and external]
Have a working knowledge of SD and HD formats and specifications.
Create and Maintain OLTP2 user accounts.
Work with Affiliate Relations to maintain information on HD requirements for broadcast destinations.
Work with Customer Support Tier 2 to maintain SpotBox fleet.
Communicate with Traffic Managers to maintain up to date contact information for all broadcast destinations.
Document and escalate technical issues as necessary
Suggestions for improved workflow
Learn and comprehend all DGFastChannels internal processes.
Maintain a safe and clean work environment.
Projects as assigned by manager.
Special Skills:
Strong customer focus, very detailed oriented, strong sense of ownership and responsibility. Must possess the ability to learn and apply the DGFastChannel processes as they apply to customer orders/uploads. Must possess excellent phone, written and oral communication skills. Able to manage multiple tasks while prioritizing all accordingly, cooperate with others and work within stringent deadlines. Comprehensive knowledge of Word, Excel and Windows is a must.
Primary Responsibilities:
Establish long-term positive relationships with Clients.
Meet and greet Clients, taking calls from Clients to schedule appointments.
Advise customers of estimated service and repair costs.
Determine progress of repair/service orders and inform customer accordingly.
Address customer's questions/needs promptly and professionally.
Identify service needs of Clients vehicle based upon historical service data.
Skill Sets Required:
Excellent communicator.
Professional in appearance.
Great attitude with a high-energy personality
Superior customer service skills
Strong computer skills
This position does require automotive knowledge.
Requirements:
Bi-lingual-speaking & writing in both English and Spanish (do not apply if you are not bi-lingual)
Strong PC skills
Strong internet skills
People friendly, patient, detail oriented, organized
Professional appearance-no smoking, no drugs, no tattoos or piercings
Responsibilities:
Make outbound calls to collect money from delinquent customers
Skip trace, and locate customers then collect on their accounts to keep them from charging off as a bad debt.
Follow proper call model procedures
Collect payment
Adhere to work schedule
Basic Qualifications:
ท High School Diploma or GED
ท 1 Year experience in Collections
ท 1 Year experience in Computer and data entry
Preferred Qualifications:
ท Associates degree in Business Administration
ท 1 Year experience in Auto Collections
ท 1 Year experience in Skip tracing
Training will be Mon-Fri 8am-5pm
Work schedule will be:
Sunday-Thursday 12pm9pm
Or
Tuesday-Friday 12pm9pm and Saturday 8am-5pm
To apply, go to the Capital One Careers site
Make a selection under 'Join Our Team'
Enter '614284' in the Requisition field
Click Search
WHY WORK FOR TRG FIELD SOLUTIONS? THE ANSWER IS SIMPLE: WE OFFER THE MOST AGGRESSIVE COMMISSION STRUCTURE FROM ALL OUR COMPETITORS: WE WILL TEACH YOU TO MAKE $1000+ WEEKLY WITH STATE OF THE ART TRAINING.
We offer:
*Salary (Performance Based) + Aggressive Commission (Uncapped)
*100 % Leads Provided
* Growth Potential (We are always looking to promote our next LEADER!)
*Company Cell Phones
*Full Benefits
Job Requirements
*Must have 1-3 years outside sales experience (Preferred)
*Door to Door experience (Preferred)
*Have a passion for success
*Exceptional communications skills
*Professional demeanor
Experience working with pets as a vet tech, kennel attendant or related field is preferred but not necessary. Hourly pay for this position is $8.50. Please send resume for consideration.
Qualifications:
Strong customer service orientation
Previous cash handling experience
Outstanding communication skills, both written and oral
Professional appearance and presence
Ability to work within a team environment and interact well with others
Self motivated
Strong work ethic
Strong problem solving ability
Diplomatic
Courteous and pleasant manner
Friendly
Smile
Accurate and detail oriented
PC knowledge (Word, Excel etc.)
Customer Service Representatives must be available for a variety of shifts, including a mix of days, nights, and weekends. Compensation for the part time customer service representative positions is $9.00/hour. Drug/Background check.
Job Duties:
ท Perform collection duties on delinquent accounts
ท Respond to customer inquiries relative to billing and/or payment problems in a timely manner
ท Establish and maintain positive relationships and communication with clients to enhance customer service
ท Maintain complete and accurate records of all accounts
ท Handle difficult collection problems and recommend solutions to clients
ท Exceed collection call targets consistently
Requirements:
ท Must have 2 to 5 years experience working with individual or corporate collections
ท Experience in a manufacturing company or apartment collection environment is preferred
ท Proficient in Microsoft Office
ท Professional presentation, customer service, and phone etiquette required
Compensation:
Pay is negotiable depending on experience but begins at $14 an hour.
* Communicate with customer, answer product question and solve problems
* Built up support knowledge base documents. Review product descriptions
* Helping with office duties
Duties:
1. Answering technical support emails and phone calls
2. Ability to analyze and solve problems, Built up knowledge base documents.
2. Order entry and assisting with shipping (packing orders)
Required Skills:
1. Ability to communicate clearly, and correctly, via email and on the phone.
2. Excellent written and oral communication
3. Must be energetic with a desire to learn
4. Have basic math skills
Part time job. Starting at $10.00 per hour. Hours: Mon.-Fri. 9:00am -5:30pm.
Background Check will be performed - No felonies or misdemeanors
For more details and consideration, email your resume. We will contact the best qualified applicants to schedule interviews.
* Assisting in the daily operation of our company
* Assisting in new business acquisition and increasing market share
-Through our Direct Sales & Marketing Strategies
* Developing and implementing original training techniques to achieve internal goals
* Developing strong leadership skills to build a high performance, cross-functional team environment
* Managing external customers' needs
Duties:
Answer calls, assess customer technical support needs, and handle accordingly
Ability to analyze and solve technical problems by using problem-solving skills.
Remain knowledgeable of company services, service offerings, current industry products and technology.
Required Skills:
Excellent Customer service skills
Excellent written and oral communication
Extensive knowledge of the Internet and the web.
Familiar with HTML
We cold call business-to-business through out the United States and Canada. We then, schedule appointments for Software Resellers and IT Management companies.
No experience necessary.
Must have a good phone voice.
High School Diploma or G.E.D. certificate required
Some college coursework preferred
At least 1+ years experience in a call center environment
Demonstrate assertiveness and persuasiveness
Excellent attention to detail
Competitive Base Salary plus Uncapped Commissions
Comprehensive health, dental and vision coverage
Life Insurance
Paid Time Off
The CMI Group is seeking money motivated Call Center Agents to work as part of our Call Center Collection Teams.
We are a 'soft collect' call center focusing on customer service and resolution while collecting on past due accounts for the cable television and medical, apartment leasing industries.
The Qualifications:
* Prior 3rd Party Collections, Customer Service or Call Center experience a plus
* Must be very Dependable and Reliable
* Able to type at least 30wpm while talking with customers
* Excellent communication and negotiation skills
* Possess a Team Player attitude
* Money and Goal Motivated
* Bilingual (English/Spanish) is a Major Plus!
* Excellent Attendance record and strong Work ethic Required
The CMI Group is a leading provider of call center collection services for the telecommunications (Cable TV), Consumer utilities, and Medical collection accounts.
We offer a fun, friendly, business -casual work environment.
This is a Part-time position with the ability to go Full-time based on Performance, Attendance, and Attitude within 3 months.
Up to 35 hours per week.
Current Available Shifts are:
5 agents needed to work 7:00 am 12:00 (noon) Monday through Friday with Alternating Saturdays (8 am to 5 pm)
10 agents needed to work 5:00 pm 10:00 pm Monday through Friday with Alternating Saturdays (8 am to 5 pm)
Also available: agents can combine shifts by working 3 nights and 2 days combination
Responsibilities and Skills Required:
Self- Motivated
Strong Negotiation Skills
Customer Service driven
Excellent Telephone Communication Skills
Patience
Strong Work Ethic
Dependable and Punctual
Bilingual (English/Spanish) a plus!
Current Flexible Schedules offered: Up to 35 hours per week
Monday Friday (7am 1 pm) (1 pm - 6 pm) (5 pm 8 pm)
Or Any combinations of shifts listed above, some flexibility offered.
Saturdays (8 am 5 pm)
Come Join Our Team!!!
If you are seeking a company with Fun, Integrity, Value, Excellence, and Service - Look no more.
www.thecmigroup.com
The CMI Group background screens and drug tests all successful candidates considered for open positions.
Hurry! Our Next Training Class starts November 16th, 2009.
AP Accounting Specialists A610
Richardson Company needs Accounting Specialists for evaluation hire. Pay $12.50-$13.25/HR. Will be responsible for maintaining strong supplier relationships, ensuring timely and accurate processing of vendor invoices, as well as researching, analyzing and resolving invoice discrepancies. This position manages questions from internal and external customers concerning past due payment status or other customer concerns, such as dispute resolution. This individual may be responsible for combining information from one or more files to ensure accuracy of invoices to pre-established payment planners and preparing external wire payments of these transactions. In addition, this position is responsible for performing account analysis and explains open aged items on the accounts. Job Experience/Requirements; 3 - 5 years of progressive work experience in an Accounts Payable environment. Must have basic knowledge of accounting principles. Must be detail oriented and possess excellent analytical/reconciliation skills. Strong verbal and written communication skills in order to respond to supplier/field inquiries by phone or email. Must be proficient in Microsoft Excel and Word. Contact Express at 972 231-7664 or email: jobs.richardsonTX@expresspros.com
Account Manager B359
A Richardson Company is seeking several highly motivated individuals to work in key emerging markets. Candidates must possess a strong will to succeed, quick ability to learn, superior communication and presentation skills and the capability of generating new clients in the business-to-business consulting sector.
Our Executive Consultants deal with a wide range of companies, from small-to-mid-sized business to the Fortune 500. Due to the diverse nature of our clientele, it is critical that they be capable of working in multiple operating environments. The ideal candidate will have experience working in a telecommuting environment. While Executive Consultants enjoy significant flexibility, they must be able to demonstrate the discipline required to excel in such an organization. Prior consulting experience will be considered an asset. Individuals with experience in the wireless industry or with strong technical skills are highly encouraged to apply. Pay is upper $30's to lower $40's plus bonus. Please contact Express at 972-231-7664 or email resume to jobs.richardsonTX@expresspros.com.
Answer Phones
Conduct Phone Consultations with new patients regarding procedure
Obtain Insurance information from patient. Verify benefits and discuss findings with patients
Post daily billing charges and ensure that information entered is correct.
Assist with Data entry of EOBs into billing system as needed
Maintain accurate record of calls & emails from potential new leads
Reconcile daily activity to weekly summary reports to verify volumes and billing item codes.
Resolve any quantity or billing item code discrepancies
Assist in preparing support for billing accruals.
Assist in mailing invoices/statements to customers
Assist in Corresponding w/ customer & applicable personnel regarding any billing issues on invoices.
Verify that credit cards/check payments have been properly applied to the customers account.
Investigate and respond to requests regarding discrepancies in posting.
Assist in month-end closing.
Start & Maintain Monthly Office Newsletter for updates related to staff, insurance, personnel, etc.
Assist Director of Operations & Human Resource with day to day duties as needed, including, but not limited to inventory/supplies, reporting, etc.
Assist in other areas of the office as needed and as required
Note: This is a summary of principal responsibilities and is not intended to include all duties, which may be assigned.
Skills and Abilities:
High school diploma or equivalent.
Must have Great Phone Speaking Skills
1-2 years related work experience.
Excellent communication and organizational skills.
Strong attention to detail.
Must be comfortable with computers and software.
Must be knowledgeable in MS Office, particularly Word and Excel.
Must know how to type & 10 key by touch.
-BlueCross BlueShield Medical Plan
-Life, Vision, Dental Insurance
-Profit Sharing Opportunities
-Matching 401K
-Paid holidays, vacation
This people oriented position consists of assisting with daily loan and credit operations, marketing, and maintaining good standing relationships with our customers.
If youre ready to be recognized and rewarded for your achievements in the workplace,
PLEASE FORWARD YOUR RESUME TO hrfedcash@yahoo.com with "Loan by Phone" in the subject line.
Candidate must have the following:
- Proven ability to multi-task and work in a fast paced environment.
- Excellent interpersonal skills
- Excellent computer skills
- Excellent organization skills and attention to detail
- Someone who does not get frazzled under pressure
This is not your typical 8 to 5 office; a flexible work schedule is required. This is a full time position with overtime! (Some days are 12 to 14 hours)
***Must Be able to pass background check***
***Must be accountable***
***Must be able to work independently***
***Must have internet and Phone***
***Must Have 1 year of Customer Service Experience
$200 to $300 daily income working 4 hours a day.
Please Respond..... These positions go fast due to the compensation.
DESCRIPTION/RESPONSIBILITIES:
- Responsible for negotiating settlement terms in compliance with client standard
- Perform inquiries and data entry in proprietary collection system
- Journal summary of discussion with consumer debtors
- Timely follow up on active negotiations
- Communicate with other departments and clients to verify details, respond to inquiries and ensure proper performance of firm's collection efforts
- Communicate with customers regarding settlement opportunities, and
- Actively participate in firm meetings to identify procedural problems and determine solutions
Qualifications include:
Fluent English , Spanish preferred but not necessary
1+ years customer service with excellent references
Excellent verbal, written and interpersonal skills.
Demonstrate a strong sense of urgency, results-oriented, professionalism and confidence.
Friendly and outgoing personality
Desire to earn maximum compensation
P & C license required, State Farm experience preferred
Training: class starts Monday, 11/9 and will run for 2 weeks, Monday-Friday, 7:30am-4:00pm
Work Schedule: high probability of starting on 2nd shift schedule, including Saturday and/or Sunday, with two consecutive days off. Shift bids are conducted every six months, and are based on performance.
Requirements:
Must be able to work in a 24/7 environment (open to any shift/days required)
Advanced verbal communication skills
Solid working knowledge of MS Office, Internet and Email (Outlook)
Excellent attendance record/strong job tenure
Minimum of 2yrs in a customer service role (call center helpful but not required)
Upbeat and positive personality ABSOLUTELY REQUIRED!!!
We Offer:
Appealing and relaxed work environment
Business-casual dress code
Medical/Dental/Vision benefits
2 weeks vacation/1 week sick leave/11 holidays per year
401K (fully vested at time of enrollment)
Free exercise facility/video game arcade/book club
Please submit your resume for consideration ASAP. Resumes accompanied by a cover letter, showing full dates of employment and providing explanations for any gaps in employment will get preference.
Help our mortgage customers protect one of their greatest assets their home. With each person you assist, youll also be making an important and positive contribution to Capital One as you safeguard our mortgage portfolio.
Responsibilities:
Working in our fast-paced, results-driven call center in Plano, TX, youll resolve delinquency issues and handle related recovery, collections and loss mitigation activities including, but not limited to:
Generating calls to delinquent borrowers who are considered high-risk or with associated third parties; resolving calls at the first point of contact when responding to incoming phone calls regarding customer service
Interacting with our customers to accurately resolve payment issues on a timely basis, such as delinquent government and conventional mortgage loans
Resolving complex inquiries, account updates, customer complaints, document generation, research request generation, follow-up and escalation of issues as necessary
Providing data on status, transaction or account activity
Researching disputed items and other inquiries
Settling delinquencies and negotiating an equitable payment arrangement
Evaluating and selecting appropriate workout remedies for conforming loans and refer non-conforming loans to Loss Mitigation
Responding to customer inquiries when loans are in Ch. VII Bankruptcy or foreclosure; to escalated issues when necessary
The successful associate will meet or exceed mandatory performance targets, including the quality, competency and effectiveness of loss resolution. In addition, each employee will be accountable for complying with all laws and regulations while performing their job duties, requiring familiarity with the legal and regulatory requirements of that work. If hired, youll attend training on pertinent compliance, laws and regulations as required.
Basic Qualifications:
To qualify as a Mortgage Loss Mitigation Specialist, candidates are required to have:
High School Diploma, GED or equivalent
At least 6 months of mortgage experience in collections, foreclosure or loss mitigation
Preferred Qualifications:
3 years of experience in mortgage collections, foreclosure, loss mitigation, originations or loan servicing.
2 years of experience collections, skip tracing or loss mitigation in a corporate call center environment on any financial services product
1 year of experience in fast paced mortgage call center environment in any outbound/inbound role (examples include: customer service, originations, sales support, etc.)
College degree or some college coursework
Salary:
Annual Base: Mid $30Ks+
PLUS Incentives
Benefits:
Capital One offers competitive benefits that begin on the first day for full time employees choosing to enroll.
Options include:
Up to $5,000 tuition reimbursement
Medical, dental, and vision plans
Generous personal time off programs
401K match, stock purchase program
The Capital One facility offers an onsite health center, fitness center and multiple onsite dining options. We are located in north Plano with easy access to the Dallas North Tollway and 121.
We are a local, web-based, electronics company looking for an outgoing person to help with day to day operations. Much of your day will be spent communicating with customers and answering technical questions. You should be able to explain technical things in a way that your average consumer can understand.
DUTIES:
1. Answering technical support emails and phone calls
2. Assisting with shipping (packing orders)
3. Helping with light office duties (organizing inventory, trash, etc.)
4. Daily runs to the post office at 5:30pm
REQUIREMENTS:
1. Ability to communicate clearly, and correctly, via email and on the phone.
2. Intermediate computer and technical knowledge with a focus on MS Excel (an excel test will be given at some time)
3. An intermediate to advanced understanding of computer components and the ability to explain very technical things to our customers in a simplified manner.
-Hard Drives, Portable Hard Drives, and other forms of portable memory
-RAM and write speed
-File navigation
HOURS:
1. Monday through Friday, 9am - 6pm.
2. Possibly a few half day Saturdays early December to accommodate the increased holiday demand.
APPLICATION INSTRUCTIONS:
Please reply to this email. The subject line of the email should read, verbatim, as follows: Technical Support Applicant
Have TWO, SEPARATE attachments:
-1. Resume
-2. A brief cover letter that includes:
a) your experience with action-sports
b) some information regarding your computer proficiencies (especially MS Excel)
c) any other information that you think would set you apart from other applicants.
d) an answer the following hypothetical question: What is the difference between and SD card and an SDHC card and why won't my computer read an SDHC card?
Due to large volumes of replies, we will only respond to applicants that follow the above instructions. We will try to remove this listing as soon as the position is filled, so if you are reading this posting, the position is still available. We will contact the best qualified applicants to schedule interviews.
Tasks include pricing materials, preparing submittals and close out documents, securing insurance documents, reviewing contracts and ordering and tracking materials.
The candidate will prepare weekly payroll, manage and track contract change orders and prepare monthly AIA billing and other invoicing.
You must be detailed, able to complete multiple tasks on deadline and keep many things running at the same time. You must be comfortable communicating with construction industry professionals.
Candidate must have good math aptitude, a positive upbeat personality, comfortable being accountable and responsible for an excellent work product.
APPROPRIATELY and PROMPTLY handle requests from clients and companies. Maintain and exhibit a positive, professional attitude in the performance of your job, treat clients, prospects, and agency employees with courtesy and respect, contribute to a company team approach toward meeting agency goals and providing excellent client services
ASSIST in the preparation of quotations, proposals, policies, binders, certificates, endorsements, account summaries, and applications in coordination with producers, submitting to appropriate carriers and/or requestors
CONTACT insureds about cancellation notices and updated renewal information.
INITIATE own correspondence with companies and clients and ensuring that items are delivered and/or mailed on a timely basis.
NOTIFY mortgage/lien holders by certificate or policy when required.
MAINTAIN follow-up and suspense file on outstanding orders, correspondence, audits, reports, reporting form coverage, and follow-up overdue items.
1. Services inbound customer service calls. Answers inquiries, resolves customers problems, promotes and sells company products/services to increase sales levels.
2. Works on multiple projects within the call center to grow the business and to succeed in service and in cross-sell calling.
3. Works closely with our Licensing Department and management to acquire licenses and appointments required to support our business. Takes continuing education courses as necessary to maintain licenses and appointments. Provides renewal information to our company representative as soon as it is received from each state.
4. Maintains complete knowledge of departmental products, services and procedures.
5. High emphasis on sales, ability to meet monthly sales goals
Education:
High School Diploma or equivalent; some college preferred
Experience:
6-Weeks of paid training provided.
Minimum of 6 months of insurance experience or a minimum of 2 years sales, telephone customer service and/or call center experience
Ability to effectively cross-sell and retain customers
Active resident agent license or willingness to obtain a resident Life and Health Insurance Agent license
Maintain high levels of professionalism, salesmanship, teamwork, organizational skills, and customer service
Strong verbal communication skills
Computer proficiency
Ability to handle multiple assignments and work well in a fast-paced environment
Successful completion of criminal background and drug screen required
(No theft or felony convictions).
EOE
WORK SCHEDULE
11:15AM -8PM including Sat from 8AM-2PM (Off days are Sunday and a weekday between Tuesday and Friday).Must be flexible on off day during the week. TRAINING CLASS STARTS NOV 9TH
High School Diploma or G.E.D. certificate required
Some college coursework preferred
At least 1+ years experience in a call center environment
Demonstrate assertiveness and persuasiveness
Excellent attention to detail
Competitive Base Salary plus Uncapped Commissions
Comprehensive health, dental and vision coverage
Life Insurance
Paid Time Off
The ideal candidate will have demonstrated the ability to work well cross-functionally. We are seeking a person who is self-motivated and self-directed, who has a passion for serving and for delivering excellence, possesses exceptional oral and written communication skills and is a proactive and collaborative problem solver.
Key Responsibilities:
Works proactively and cross-functionally to manage logistical support and troubleshoot infrastructure issues to ensure that partner schools receive online and other services in an optimal manner.
o Schedules and conducts implementation calls (differentiated for new and renewing districts)
o Manages and tracks status of the implementation process us.
o Schedules initial training. Ensures follow-up advisor services are scheduled.
o Escalates issues when appropriate and involves all necessary internal partners.
o Arranges logistical details for seminars, advisor services and other professional development activities
Is the Project Lead for most implementations. Serves a leadership (account management) role in assuring the successful implementation and on-going support for our partner districts and schools, leading to a long term relationship with our partners.
o Monitors and supports partner schools progress in use of Agile Mind services throughout the school year using specific criteria. Communicates status internally and externally.
o Proactively contacts schools and districts
o Monitors status of implementation activities
o Updates all systems as appropriate
Provides phone and email Support Desk services for administrators, teachers, students, parents and internal employees using Agile Mind Services.
o Solves issues in a timely manner.
o Escalates appropriately.
o Provides over the phone training as necessary.
o Identifies errors and enhancements; enters trouble tickets.
Provides after hours support on a rotating basis for evening and weekend coverage.
Recommends improvements in processes
Other duties as assigned
Requirements:
Phone and e-care customer support experience.
Project management skills, including coordinating events in remote locations.
Basic Tier One help desk skills a plus
Must be able to multi-task and demonstrate initiative
Demonstrated experience with seeking out new responsibilities, as well as accepting responsibilities and succeeding
Excellent oral and written communications skills
Collaboration skills
Problem solving skills, including experience using judgment to determine when issues need to be escalated
Strong work ethic, including ability to work independently and prioritize work
Follow-up and follow-through skills
High degree of accuracy and detail orientation
Team player
Well organized
Thrives in a high paced environment
Strong organization and time management skills
High level of proficiency in Microsoft Office Suite (Word, Excel, Powerpoint)
Quick learner
experience in the educational field a plus
Bi-lingual (English and Spanish) a plus
Limited travel required
- entry level, no experience required
- customer sales/service
- part time
- flexible around classes
- scholarships available, possible internship credit
- fun work environment
- trg provided
Our office is currently up over 54% for the year...and growing.
to schedule an interview: call 972.956.0412 ask for Kiran or apply online www.earnparttime.com
Now in our twenty-third year of operation we have become a major player in the office coffee service industry. Starting as a meager one-man operation, ProStar has grown exponentially and now employees over 130 professionals. Rivaling even our largest national competitors, ProStar competes on the same level and in most cases triumphs in many markets.
Position Description
The list below reflects some of the requirements of this position:
Be a team player. Flexibility, cooperation and willingness are important to the overall success of your position and of the company.
Be a professional.
Strong Customer Service skills.
Solid verbal and written communication skills.
Be at the office at 9:00 a.m. until 3:00 p.m.
Have knowledge of all area of the company, OCS, Vending, Water, and CoffeeGiant.
Make 60 Cold Calls per day.
Be responsible for pre-qualifying & securing 15 brew demo appointments with successful phone presentation per day by telephone.
Maintain a calendar for all ProStar Sales team and keep the sales team informed of their appointments.
Have knowledge of the ACT Data Base Computer Program is vital of the department.
Please submit your salary history for consideration.
Now in our twenty-third year of operation we have become a major player in the office coffee service industry. Starting as a meager one-man operation, ProStar has grown exponentially and now employees over 130 professionals. Rivaling even our largest national competitors, ProStar competes on the same level and in most cases triumphs in many markets.
Position Description
The list below reflects some of the requirements of this position:
Be a team player. Flexibility, cooperation and willingness are important to the overall success of your position and of the company.
Be a professional.
Strong Customer Service skills.
Solid verbal and written communication skills.
Be at the office at 8:00 a.m. until 5:00 p.m.
Have knowledge of all area of the company, OCS, Vending, Water, and CoffeeGiant.
Be responsible for pre-qualifying & securing leads for brew demo appointments with successful phone presentation per day by telephone.
Strong analytical and organizational skills.
Create and maintain Act Database with potential new customer lead information.
Strong Microsoft office software skills.
Solid knowledge of the ACT Data Base Computer Program.
Please submit your salary history for consideration.
The customer service positions will involve inbound calls and work 11a-8p Mon - Thurs, and 8a-5p on Friday. The collections positions will be making outbound calls and will involve a varying schedule which includes nights and weekends. The salary is 32K with a small monthly bonus, typically $200 (give or take) per month.
Bachelor's degree from accredited college is required!
If interested in getting your foot in the door of a growing company, please submit your resume for consideration.
Good computer skills required.
Process internet orders and phone orders.
Customer service and order status inquiries.
Process and answer emails.
Knowledge of roller skates very helpful.
Ability to multi-task.
Take photos of products to list on website.
Speak English
High School Diploma
P/C License
Personal and commercial P&C experience
proficiency with internet based programs, basic word processing, email and document imaging.
Plus, but not required:
CISR designation
CIC designation
CPCU designation
Experience with Agency Pro software
REQUIREMENTS:
1. Ability to communicate clearly, and correctly, via email and on the phone.
2. Intermediate computer and technical knowledge with a focus on MS Excel (an excel test will be given at some time)
3. An intermediate to advanced understanding of computer components and the ability to explain very technical things to our customers in a simplified manner.
-Hard Drives, Portable Hard Drives, and other forms of portable memory
-RAM and write speed
-File navigation
HOURS:
1. Monday through Friday, 9am - 6pm.
2. Possibly a few half day Saturdays early December to accommodate the increased holiday demand.
APPLICATION INSTRUCTIONS:
Please reply to this email with an attached resume and a separate attached cover letter. The subject line of the email should read, verbatim, as follows: Technical Support Applicant
The cover letter should be brief and specific to this particular job. It should include your salary requirements, your experience with action-sports, some information regarding your computer proficiencies (especially MS Excel) and any other information that you think would set you apart from other applicants. Since the majority of your time will be answering technical support emails, please answer the following hypothetical question in your cover letter: What is the difference between and SD card and an SDHC card and why won't my computer read an SDHC card?
Due to large volumes of replies, we will only respond to applicants that follow the above instructions. We will try to remove this listing as soon as the position is filled, so if you are reading this posting, the position is still available. We will contact the best qualified applicants to schedule interviews late this week, and early next week.
Hours 9am - 6pm (Monday Friday and some Saturdays)
Job Duties:
*Take incoming, make outgoing calls to customers.
*Correspond with customers via phone, mail and email.
*Collect and post payments.
*Document accounts and monitor delinquency.
*Work with 3rd parties to resolve delinquent accounts
*Work with Collections Department on past due accounts.
*Mail monthly statements.
RESPONSIBILITIES:
Under general direction, provides dispatching functions . Dispatching requires multi-tasking skills to handle complex situations; follow complex written and oral instructions; and independently determine the priority and method of performing.
Previous dispatching experience preferred but not required, willing to train the right person.
High School Diploma or G.E.D. certificate required
Some college coursework preferred
At least 1+ years experience in a call center environment
Demonstrate assertiveness and persuasiveness
Excellent attention to detail
Competitive Base Salary plus Uncapped Commissions
Comprehensive health, dental and vision coverage
Life Insurance
Paid Time Off