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Busy Internal Medicine office in Burleson is looking for an energetic and multitasking Switchboard Operator/Scheduler to manager telephone calls, schedule patients and route messages. Success in this position requires excellent communications and customer service skills, and strong general office skills. The work schedule may be 7:30 AM – 5:00 PM Monday – Thursday and 8:00 AM – 1:00 PM on Friday (schedule is subject to change).

JOB RESPONSIBILITIES

• Greets, instructs, and directs patients and visitors.

• Checks-in patients, verifies, updates and files necessary information in the computer and the patient charts.

• Serves as a liaison between patient and medical support staff.

• Answers telephones, schedules appointments, posts charges and receives cash payments, as needed.

• Data entry, faxing, scanning and distribution of incoming contacts

• Sort mail and incoming fax, and Send outgoing Fax

• Verifies eligibility and insurance coverage, including referrals, if required.

• Maintains new patient chart components.

• Maintains work area and lobby and observes patient flow.

• Maintain confidentiality of patient health information.

• Performs other duties as assigned by the Practice Administrator.

REQUIRED SKILLS

• General office and computer knowledge.
• Ability to type at least 50 WPM by touch accurately
• Have excellent verbal and written communication skills
• Have excellent organizational and analytical skills
• Have Knowledge of medical terminology.
• Demonstrated exceptional customer service skills.
• Demonstrated ability to multi-tasks and pay attention to detail.
• Must have positive attitude and orientation to teamwork
• Ability to work with limited supervision
• Ability to speak and write Spanish is a plus, but not required.

MINIMUM EDUCATION AND TRAINING

• Minimum of High school diploma or equivalent.
• Minimum of 2 years Internal Medicine or Family practice experience.
• Some business/secretarial or billing training beyond high school level is a plus, but not required

• Location: Burleson - Huguley Hospital
• Compensation: DOE - Highly Competitive Compensation
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.