craigslist | technical support jobs in dallas / fort worth

Network Administrator, IT (Kanab, UT)

2009-11-09T17:09:57-06:00

Position Summary:

Responsible for design and support of the Best Friends campus Fiber Optic and Ethernet computer data network including Cisco VoIP telephony system. This position will be responsible for the daily maintenance, upgrade and administration of the existing network infrastructure for the campus network, including all Fiber, Ethernet and Wireless infrastructure. Will work on projects, as assigned, to integrate new systems into, as well as update and enhance, the existing network infrastructure.

Essential Duties:
� Supports the Ethernet and Fiber networks and attached devices to configure and control the network elements
� Analyzes problems and recommends the best solutions or corrective actions
� Develops and maintains accurate network documentation
� Performs routine system operations and diagnostic tests to identify and isolate system fault
� Participates in the maintenance and support for entire infrastructure
� Performs system software and hardware installations, upgrades to production and development network infrastructure as directed by the department manager or supervisor
� Assists in the engineering, planning and coordination of campus network
� Responsible for providing support and architectural design for VoIP telephony infrastructure

Experience / Skill Requirements:
� Strong technical knowledge of current network hardware, protocols, and standards, including Cisco routers, Catalyst switches, Internet firewalls including Cisco ASA
� Cisco CCNA/CCNP Certification a plus or equivalent knowledge and experience with Cisco routers and switches or similar networking equipment
� Strong experience and knowledge of Microsoft Operating Systems, applications and services - Server, Workstation, SQL, ISA, Active Directory, DNS, etc)
� Experience with Cisco VoIP telephony, including Cisco Call Manager and Cisco Unity
� Outstanding communication and initiative
� Strong analytical and troubleshooting skills
� Valid Driver�s License with access to transportation

Physical Requirements:
� Extended periods of time at a computer with repetitive typing, arm and hand motion
� Bending, stooping, reaching, lifting, twisting while moving equipment

Technical Support (Alliance, TX)

2009-11-09T16:19:56-06:00

Multiple Technical Support Positions Available in Alliance

Express Employment Professionals has positions available on 1st shift, Mid-shift and 2nd shift.

Duties will include printer and computer installation, troubleshooting, software installs and systems testing.

Previous experience in a technical field is required.

Hours available are:

6am - 3:30pm
11:00am- 7:30pm
4:00pm - 2:30am

Express offers weekly pay and medical benefits. Submit your resume today for immediate consideration with these top Fort Worth companies.

All positions are based upon skills, availability, attendance, behavior, work history and references. Candidates must pass a background check, a drug screen and provide valid proof of USA residency.

Technical Support Agent (Richardson TX)

2009-11-08T15:11:39-06:00

Technical Support Agent

Pinnacle Technical Services is seeking Technical Support agents for a large telecom call center located in Richardson TX. This is a high call volume and fast pace call center. The majority of the calls will be inbound, and you will be speaking with customers, field techs, and other members of the organization. This is a contract role, and the pay is $15 - $17 per hour. You must be flexible to work any shift, which could include overnight. Qualified agents should meet the following minimum qualifications:

*Minimum 2 years call center experience
*Excellent customer service
*Understanding of PC Technology
*Must be able to pass pre employment screens
*Must be able to work any shift

If interested in this role and you meet the requirements above, please send your resume to josh.harris@pinnacle1.com

Digital Training Facilities Manager (Grand Prairie, TX)

2009-11-06T18:55:20-06:00

U.S. Army Distributed Learning System (DLS)
Digital Training Facility Manager (DTFM) Job Description

The Army�s Distributed Learning System (DLS) provides training to soldiers and civilians through on-line courses, computer-based training, and video teleconferencing. The Digital Training Facility Manager (DTFM) manages the high-tech training facilities for this program, and is responsible for ensuring that the digital training facilities� (DTFs�) secure networks, computer / video equipment, ancillary hardware / software are both available and operational. Part-time position: 20 hours per week.

Required Knowledge, Skills, and Abilities:
� 3 years experience with Software and Hardware troubleshooting skills.
� Basic network administration skills on Windows XP, or Windows Vista and Windows Server 2008.
� Proficiency using Microsoft Office suite and other software tools.
� Maintains 50 plus Computer workstations.
� Maintain servers providing Domain Name Services, Active Directory, Anti-Virus, Security Compliance, Configuration Management and Exchange
� Configures loads and deletes courseware as directed.
� Maintains VTC equipment
o Troubleshoots video performance
o Schedules Video Conferences
� Strong organizational skills and the ability to work independently.
� 1 year experience with strong customer service skills.
� Excellent oral and written communication skills.

Additional Requirements:
� High School Diploma or equivalent.
� U.S. citizenship required IAW Contract W911S0-09-C-0018.
� Must be able to pass DoD Information Assurance Examinations.
� Continued employment contingent upon successfully completing a National Agency Check Investigation (NACI).
� Must be able to obtain a Common Access Card (CAC).

DTFM responsibilities include (but are not limited to) the following:
� Must be able to access the U.S. Army GIG/NIPRNet in the execution of their network duties.
� Conduct basic software/hardware troubleshooting and interact with the DLS Help Desk (based in Fort Eustis, Virginia) to remedy any workstation or connectivity problems.
� Conduct accurate fault diagnosis in conjunction with the DLS Help Desk.
� Provide maintenance or backup data on servers at their location (as directed by the Core Operations team in Fort Eustis).
� Maintain inventory control and security of the classrooms and the classroom equipment (i.e. computers, servers, video tele-training equipment, etc.).
� Conduct preventative maintenance on all DTF equipment, and report on the repair/service of equipment on a regular basis.
� Assist Army customers with scheduling, registration for courses, and software installation within the DTF.
� Coordinate daily schedules with the Distance Learning Point of Contact (DLPOC), and complete daily updates of scheduled activities in MS Outlook as classes or events are scheduled in the DTF.
� Execute basic marketing tasks and activities on the Army installation or at reserve sites, and interact with Army training officers, non-commissioned officers, and administrators to coordinate new training programs.
� Submit progress, metrics, and utilization reports to the DLS management team as required.
� Assist the DLS management team with the development of new plans, training, schedules and reports as necessary.
� Proctor exams as required by the DLS management team.
� Support and participate in training initiatives as directed by the prime contractor.

Digital Training Facilities Manager (Seagoville)

2009-11-06T18:52:05-06:00

U.S. Army Distributed Learning System (DLS)
Digital Training Facility Manager (DTFM) Job Description

The Army�s Distributed Learning System (DLS) provides training to soldiers and civilians through on-line courses, computer-based training, and video teleconferencing. The Digital Training Facility Manager (DTFM) manages the high-tech training facilities for this program, and is responsible for ensuring that the digital training facilities� (DTFs�) secure networks, computer / video equipment, ancillary hardware / software are both available and operational. Part-time 20 hours per week.

DTFM responsibilities include (but are not limited to) the following:
� Must be able to access the U.S. Army GIG/NIPRNet in the execution of their network duties.
� Conduct basic software/hardware troubleshooting and interact with the DLS Help Desk (based in Fort Eustis, Virginia) to remedy any workstation or connectivity problems.
� Conduct accurate fault diagnosis in conjunction with the DLS Help Desk.
� Provide maintenance or backup data on servers at their location (as directed by the Core Operations team in Fort Eustis).
� Maintain inventory control and security of the classrooms and the classroom equipment (i.e. computers, servers, video tele-training equipment, etc.).
� Conduct preventative maintenance on all DTF equipment, and report on the repair/service of equipment on a regular basis.
� Assist Army customers with scheduling, registration for courses, and software installation within the DTF.
� Coordinate daily schedules with the Distance Learning Point of Contact (DLPOC), and complete daily updates of scheduled activities in MS Outlook as classes or events are scheduled in the DTF.
� Execute basic marketing tasks and activities on the Army installation or at reserve sites, and interact with Army training officers, non-commissioned officers, and administrators to coordinate new training programs.
� Submit progress, metrics, and utilization reports to the DLS management team as required.
� Assist the DLS management team with the development of new plans, training, schedules and reports as necessary.
� Proctor exams as required by the DLS management team.
� Support and participate in training initiatives as directed by the prime contractor.

Required Knowledge, Skills, and Abilities:
� 3 years experience with Software and Hardware troubleshooting skills.
� Basic network administration skills on Windows XP, or Windows Vista and Windows Server 2008.
� Proficiency using Microsoft Office suite and other software tools.
� Maintains 50 plus Computer workstations.
� Maintain servers providing Domain Name Services, Active Directory, Anti-Virus, Security Compliance, Configuration Management and Exchange
� Configures loads and deletes courseware as directed.
� Maintains VTC equipment
o Troubleshoots video performance
o Schedules Video Conferences
� Strong organizational skills and the ability to work independently.
� 1 year experience with strong customer service skills.
� Excellent oral and written communication skills.

Additional Requirements:
� High School Diploma or equivalent.
� U.S. citizenship required IAW Contract W911S0-09-C-0018.
� Must be able to pass DoD Information Assurance Examinations.
� Continued employment contingent upon successfully completing a National Agency Check Investigation (NACI).
� Must be able to obtain a Common Access Card (CAC).

Laptop Repair Techs - 2nd Shift (Grapevine/TX)

2009-11-06T17:04:00-06:00

Large Electronics Repair Company in Grapevine, TX

$11/hr
Laptop Repair Technicians
M-F 3:45pm - 11:30pm

Must Have:
Minimum 1yr. WORKING experience repairing and diagnosing laptops
Must pass criminal background check

We offer:
Direct deposit
Weekly pay
Immediate medical benefits

Please submit your resume to brad.hoover@expresspros.com

Express Employment Professionals
4070 N. Beltline Road #126
Irving, TX 75038
972-258-4977

PC/AV Techs Needed (DFW Metroplex)

2009-11-06T14:57:34-06:00

SYSTEMS REPAIR TECHNICIAN

Description
M&A Technology, Inc. (M&A) offers a broad range of customized solutions for the market place designed to enhance productivity in a cost-effective manner while focusing on functionality and performance. M&A�s expertise caters the technology needs of all types of businesses, backed by the support of experienced professionals. Our employees operate with integrity, and are flexible, reliable and responsive.

A fully qualified technician, the Systems Repair Technician applies a broad working knowledge of electronics to a wide variety of assignments through the application of technical concepts, practices and procedures. The incumbent generally is a member of quick-response customer support team and works on moderately complex work orders with normal to critical deadlines, and typically operates independently to troubleshoot hardware/software equipment problems, and to set up, install, configure, maintain, relocate, and/or repair a variety of electronic computing and communications equipment, software and/or peripherals. Works with general oversight on more complex assignments.

REPRESENTATIVE PRINCIPAL DUTIES AND RESPONSIBILITIES
� Troubleshoots hardware, software and/or network operating problems. Uses basic and specialized test equipment to diagnose and analyze difficulties.
� Performs component-level preventive hardware maintenance, replacement and repair (to sub-assembly/ component level) of computer terminals, microprocessor components, peripherals and associated/designated communications and information management equipment. May build or fabricate equipment/parts as necessary.
� Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or relocates hardware at client site for regular or special function use. Ensures upgrades are configured and installed on schedule. Uses standard hand and power tools and technical manuals. May work with multiple vendors, manufacturers, etc.
� Maintains work order documentation, technical schematics and diagrams.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
� Vocational, trade school, technical training or an associate degree in electrical electronics technology, or equivalent work experience. Associate degree preferred. A+ certification required.
� Minimum 5-7 years progressively responsible experience, demonstrating in-depth working familiarity with a broad range of electronic equipment, including most vendors and a minimum of 3 years of mastery of a specialized technical area.
� Ability to perform bench maintenance and repair to sub-assembly/component level and to use a variety of specialized test equipment and associated diagnostic devices. (Specifics are defined/may vary by applicable end-user area.)
� Strong demonstrated analytical and creative problem-solving skills.
� Extensive PC literacy.
� Good customer service orientation and appreciation of role as M&A� representative.
� Maturity of judgment under pressure/ability to diagnose level of user need/distribute work effectively.
� Considerable client and end-user interface by phone and/or in-person necessitates good (clear) verbal communication skills and credible customer presence (appearance, attitude & demeanor).
� Flexibility and the ability to operate under stressful, time-sensitive deadlines.
� Commitment to quality and personal ethics.
� Ability to provide functional leadership to technical staff.
� Ability to work independently, but as part of team concept.

WORKING CONDITIONS
� Working in the systems depot area, with considerable bending, stooping, crawling and lifting (40-60 lbs.), regular use of testing and diagnostic equipment.
� Quick-reaction/high stress/customer-focused team environment.

Note: I you have already applied for that position, please, do not apply again.

We are an Equal Opportunity Employer.

Hardware Technicians Needed $25 Per Hour (Grapevine Tx.)

2009-11-06T10:20:48-06:00

ACT Consulting (ACT), Inc is seeking hardware technicians for a short term project in Grapevine Texas. Successful candidates must have 2-3 years expereince performing hardware upgrades and repairs on IBM, Dell or HP laptop and tablet computers, and have th necessary tools for these functions. Must have significant break-fix,hardware repair experience on late model laptops. HP certifications a plus. Must also have 2-3 years expereince supporting Windows and common Microsoft desktop issues and problems. Successful candidates should have completed some formal hardware, software or information technology industry training, IE: MCSE, A+ Certification and or Technical school degree.

The hours are 8:00 AM to 5:00 PM, these hours may vary as the project progresses. This is a hourly position for one week approximately 40 hours. The hourly pay rate is $25 and a completion bonus of $200 will be paid and the end of the project. Phone interviews will take place in 2-3 weeks. After a successful phone interview you will be asked to provide employment and peer references.

This is a great opportunity to earn some excellent income and add corporate expereince to your resume.

If you are interested in this project and you feel you are qualified please send your resume and daytime contact number to Jobs@ACTConsulting.info. To learn more about ACT please visit our website at www.ACTConsulting.info

Emergency Response Call Center Coordinator (Denton, TX )

2009-11-05T14:41:48-06:00

EMERGENCY RESPONSE CALL CENTER COORDINATOR

TRAIN DERAILMENT AND ENVIRONMENTAL EMERGENCY SERVICES COMPANY

***LOCAL CANDIDATES ONLY***
***NO RELOCATION PROVIDED***
***ENTRY LEVEL POSITION***

- ARE YOU CALM UNDER GREAT AMOUNTS OF PRESSURE?
- DO YOU ENJOY WORKING A VARIABLE SCHEDULE (ROTATING SHIFTS)?
- ARE YOU GOOD WITH MAPS?

IF SO THIS MAY BE THE JOB FOR YOU!

DESCRIPTION:
Hulcher Services Inc. utilizes a centralized Customer Service Center in the corporate offices in Denton, Texas. The state-of-the-art facility is used to coordinate the activities of all 50 Hulcher operating divisions. When we receive a request for service, our Customer Service Team jumps into action coordinating the resources to get the job done right and in an expedited manner.
Our communication network is constantly monitored at the Customer Service Center, which is staffed 24 hours a day, 365 days a year. Hulcher Services field personnel and equipment are on call 24 hours a day, with constant location updates communicated and maintained through our Customer Service Center. Our commitment to our customers means that we have people and equipment on the road enroute to the jobsite within one hour of a service request.

THIS JOB REQUIRES:
Good customer service skills.
Good knowledge of geography.
Ability to memorize information.
Ability to match company resources to customer needs.
Ability to multi-task.
Ability to complete desk paperwork and update computer programs.
Ability to interpret information and get feedback to ensure clear communication of information.
Ability to exercise sound judgment and decision making under pressure.
Ability to perform consistently accurate work.
Ability to handle stressful situations.
Ability to sit for long periods.

WORK SHIFTS:
Work schedule subject to nights, weekends, and holidays.
Rotating Shifts (Morning, Afternoon, Evening)

Hulcher offers a professional environment, base salary and benefits that include medical, dental, life, disability, educational assistance, matching 401k and profit sharing as well as an aggressive vacation schedule. Hulcher Services, Inc. promotes a drug free workplace. EOE.

Email resume to: jobs@hulcher.com or apply online via: www.hulcher.com

Asst Network Admin - IT help desk (Corsicana, TX)

2009-11-05T09:04:47-06:00

NOW INTERVIEWING for position of assistant network administrator. Responsible for assisting a large network of PC users with technical issues.
Hours are Mon - Fri 8-5 plus a small amount of "on call" night service. Clean background and must pass drug screen.
Send resume to tim@topnotchpersonnel.com or apply in person at 1023 West 2nd Avenue, Corsicana, TX.

Level 1 Technician Needed Immediately (Dallas, TX)

2009-11-05T08:13:55-06:00

We are a rapidly growing IT services company based in Dallas. We�ve currently got an immediate opening for a full-time Level 1 Technician. We provide remote and on-site support to our customer base covering the entire Metroplex.

The successful candidates will meet the following criteria:

-PC troubleshooting and repair experience
-Experience configuring hardware firewalls, routers and switches
-Knowledge of server configuration and maintenance
-Ability to work nights and weekends for special projects
-Must be able to work in a fast-paced environment
-The ability to multi-task
-Ability to document all activities in writing and in database
-Great customer service skills
-A+ certification or equivalent experience that will allow you to pass the exams

If you�re interested in a great opportunity in an immediate position and you meet the above criteria, please submit your resume.

IT Support Specialist (Dallas area)

2009-11-05T00:25:35-06:00

Our company offers a unique concept aimed at advancing the use of technology as an integrated component within the school environment.
The role of the IT Support Specialist is to support the implementation and usage of the company�s solution (infrastructure, environment and system), as well as IT support to the company�s facilities and staff.
The IT specialist must be proficient with 3rd level of support and highly familiar with Linux, MYSQL, Network, and VMWARE.

The IT Support Specialist is expected to be a major contributor to the company build up in the region by providing support in building and maintaining the successful implementation of the company�s product.

Please apply for this position only if you have the following competencies, experience and attitudes:

� Extensive experience supporting Linux, MYSQL, Network, VMWARE, Windows XP and MS Office applications.
� Extensive experience administering Windows servers, Active Directory, and Group Policy management.
� Extensive experience in PC deployment solutions and practices using Symantec Ghost Suite and MS Sysprep.
� Experience in PC security and patch maintenance, such as Antivirus and Windows Patch management (WSUS).
� Working knowledge of networking (wired and wireless) and network troubleshooting techniques/tools.
� Batch/VBS Scripting experience is a plus.
� Personal drive, enthusiasm, commitment and a true will to succeed.
� Polished and professional presence.
� Strong interpersonal and communication skills.
� Ability to work with limited supervision and exercise independent judgment in problem solving.

Per Diem Implementation Consultants (Dallas/Fort Worth)

2009-11-04T16:25:58-06:00

Immediate openings for Per Diem Implementation Consultants

Company - Scientific Learning Corporation
Location � Dallas/Fort Worth Area

This is an on-call position to perform the training and consulting of the Fast ForWord products at school sites. Candidates should have educational experience.

Candidates should also have good communication skills and be experienced in the use of technology in the classroom.

Previous experience using instructional software in schools a plus. Position will primarily be on-site but may also include placing phone calls to check on progress at a school site. Must be able to work with minimal supervision and have the ability to think beyond a step-by-step approach so strong troubleshooting skills are necessary. Candidate should be comfortable training less experienced teachers and lab attendants on how to use the Fast ForWord products.

Implementation Consultant is an on-call position, which is paid at a daily rate. Travel will be necessary. Applicants should live near the Dallas/Fort Worth main airport. Applicants must be at least 25 years old with the financial ability to incur travel expenses. All reasonable travel expenses will be reimbursed.

If you are interested and qualified, please send your resume and cover letter to resumes@scilearn.com.

Bench Tech needed ASAP - $9 hour to start (Ft Worth 76118 (by the NE Mall))

2009-11-04T12:15:17-06:00

You must have:

#1 Experience with the repair of electronics (how you got that experience doesn't matter - tech school not required)

#2 Positive attitude. No one likes an $#%ole. So if that describes you - move along. This job isn't for you.

#3 Soldering experience not necessary but it sure would be a plus.

#4 ONLY APPLY IF YOU ARE THE TYPE THAT WORKS HARD AND DOESN'T NEED A BUNCH OF SUPERVISION.

This is an office environment, so you need to be able to work with distractions and under deadlines.

We fix consumer electronics and gaming systems so any knowledge of that would be a real plus.

We have two techs now and they have been with us from the start of the company. It's a good job, the people are nice and you will enoy working here...

Reply with your resume and tell me a little about yourself.

The right person can start work tomorrow.

(send all e-mails attn: Colin Grosskreutz)

Production Support Analyst (Euless)

2009-11-04T12:06:15-06:00

The Production Support Analyst role is to serve as an internal FSMB consultant to end-users, business unit managers, and project team members to provide the first level of technical support on all FSMB software and custom applications.

The Production Support Analyst will function as a key team player to ensure that reported problems associated with FSMB software and/or custom applications are:
� Recorded (logged) for tracking and reporting purposes
� Researched and analyzed for root cause and resolution determination, preparation, testing, implementation, and deployment

Education, experience, and skills requirements:
� Baccalaureate degree in a related discipline preferred
� Requires a minimum of 1 year of experience in customer service and technical support
� Must be self-motivated, energetic, and able to work independently and as a part of a team
� High level of interpersonal skills required with excellent verbal and written communication skills, and excellent listening skills
� Detail oriented with analytical thinking and problem solving capabilities
� Technical knowledge of Crystal Reports, Adobe Acrobat, SQL, Visual Basic (VB), .NET, and/or C# is a definite plus
� Minimum of 3 years experience in:
o Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), Microsoft Project, and Microsoft Visio
o Windows XP Workstation and/or Windows 2000 Professional
o In-depth PC technology knowledge

HVAC TECH (FORT WORTH)

2009-11-03T16:57:11-06:00

Position open for HVAC tech. Must have valid drivers license, good backround check, field experience, and have your own tools.

Data Networking Specialist (Fort Worth)

2009-11-03T13:36:27-06:00

Minimum requirements:
Helpdesk support 2+ years
Desktop support 2+ years
Networking infrastructure support 2+ years
Remote Access (VPN) setup & support 2+ years
Summary reporting 2+ years
Attention to detail
Quick study, follow directions, ask questions when unsure
Strong customer service skills for internal customers
Strong documentation skills for solutions tried as well as solutions implemented

Desired:
Networking certification(s)

Education / Experience:
Combination of work and education in a technical field working with data should be 4+ years

Computer Technicians (Irving, TX)

2009-11-03T10:16:15-06:00

Our client, a Nationally Recognized Professional Services Provider, will be assisting with a 2 day deployment (computer installation) project in Irving, TX beginning Friday 11/13/09.

We are, Peak Systems, a technology staffing, and managed services consulting firm connecting technical consultants with various industry opportunities. Technicians who join us on this project will receive a certification for working with this Provider. We issue payments weekly, offer direct deposit, and have many nationwide opportunities.

For our upcoming deployments we are seeking technicians with a variety of experience levels. Previous deployment experience will be preferred, but we have multiple roles available so if you have an A+ certification or equivalent experience please do not hesitate to apply.

To qualify for this assignment selected technicians will be required to pass a background check!

We are seeking a variety of the following technician levels:

We define Deployment Technician as 1-3 years of experience. A+ certification or equivalent skill set is required. Other certifications are a plus (MCP, MCSE, Network+). You should have experience in servicing/deploying equipment (unboxing new computers, installing/uninstalling machines); as well as prior experience utilizing data and settings migration, imaging, application installation, and technologies. Techs should be able to understand written instructions and scripts. Techs must have proven customer service background.

We define a Tech Lead as 4+ years experience servicing/deploying computer equipment. Experience managing subordinate technicians including escalating and resolving issues as they arise. Excellent communication skills and ability to interact with the Customer Site contact to prepare site for service delivery. Proven project experience utilizing data and settings migrations.

Please reply with your resume and position you would like to apply for (Deployment Technician or Tech Lead) for immediate consideration to irinakpeakorg.com.

Hourly rate depends on tech�s level (starting at $16.00+). Techs that get positive feedback will be contacted for future deployments on the area. Our Provider organizes these large deployments several times a year.

School Coordinator and Technical Support (Fort Worth / Burleson)

2009-11-02T23:14:15-06:00

Ed2Net Learning is looking for part time �Coordinator and Technical Support� personnel in the Fort Worth, Burleson and the adjoining areas. The company provides online tutoring in schools and needs people who are proficient in the use of internet and related products and services such as Voice over IP, Webex, Adobe, PowerPoint etc. Any further technical knowledge or education related experience (as a teacher or tutor in Math) is an added advantage, but not mandatory.

The role will entail helping students if they have any problems logging into the program or starting a VoIP session, for online tutoring, and ensuring that the session runs smoothly. The coordinator may also need to coordinate with the online tutor or the school technical team or the technical support help-desk of the vendors if there is some persistent technical problem in any student joining in.

The sessions will be conducted in various schools in the Fort worth and adjoining areas and the coordinators will need to be present at the school(s), as per a pre-decided schedule, to help out. The position will entail between 10 and 15 hrs of work a week, primarily between 2 PM and 5 PM.

This is a contract position with remuneration at . The person will need to clear any federal and/or state background checks or verification, mandated by the school or school district.

Please send your resume to hr@ed2netlearning.com .

Technical Sales Engineer (Grapevine, TX)

2009-11-02T21:32:49-06:00

The role of the Technical Sales Engineer is to assist the sales team in all matters technical to be successful while ensuring Technical Services has the information for a successful implementation. He/she is responsible for the combined performance of the team and for ensuring that every sales person reaches their target. Responsibilities include:

Responsibilities by Function

RFP/Bid Management
� Manage all technical aspects of bids and walkthroughs.
� Read and understand bids.
� Develop caveats and exceptions.
� Develop technical portion of executive summaries.
� Develop and provide pre-bid technical drawings.
� Provide bills of materials.
� Ensure bid specifications are being met during installation.

Technical Sales Assistance
� Maintain product knowledge across entire technical offerings by TFE.
� Maintain product knowledge of competing products and companies.
� Be a resource for inside and outside sales technical questions.
� Ability to �white board� solutions with customer.
� Comfortable presenting to C-Level positions.
� Ability to translate technical terms to lay persons.
� Investigate products/solutions to ensure proper fit with customer.
� Recommend new products/services to Directors.
� Meet with customers in conjunction with Account Manager to understand business needs and pair technology solutions with needs.
� Assisting sales and customers with the proper solutions to solve problems and meet objectives.
� Assist customers with long term technology planning.
� Obtain and maintain certifications as directed by Sales Director and Technical Services Director.
� Train sales teams in products and services that TFE offers.

Technology Quality/Assurance
� Work with manufacturers to ensure TFE sales and technical teams maintain latest information on products, services, and programs.
� Ensure Technical Services members clearly understand bid specifications and implementation details.
� Provide network diagrams and rack elevations to Technical Services prior to implementation.
� Provide internal kick-off meeting with Sales and Technical Services to hand-off awarded projects.
� Provide customer kick-off meeting with Sales, Technical Services, and the customer to hand-off awarded projects.

Organizational Effectiveness
� Self-motivated and self-starter.
� Maintain organization of all aspects required of this position.
� Be able to give an update on all upcoming projects and bids to management.
� Clearly communicate necessary staffing and training required for upcoming projects.
� Provide Directors with updates on efforts and challenges.
� Provide Sales Director with information pertaining to sales teams.
� Regular meetings with Sales Director and team to maintain open communications.

Organizational Leadership
� Contribute to long-term TFE strategies by organizing and communicating successful projects.
� Look for opportunity to suggest complimentary products and services to sales team.
� Create a synergistic and collaborative environment with other design engineers and all members of Technical Services.

Qualifications
� CCNA and CCDA or better.
� At least 3 years experience in Technology design or implementations.
� Strong background and work experience in networking principles.
� Excellent computer skills and proficient in excel, word, outlook, and access.
� Excellent communication skills both verbal and written.
� Excellent presentation skills.
� Outgoing personality and demeanor and excellent interpersonal skills.
� Demonstrated leadership and vision in technology.
� A demonstrated commitment to high professional ethical standards.
� Excels at operating in a fast paced environment.
� Open to direction and collaborative work style and commitment to getting the job done.
� Ability to challenge and debate issues of importance to the organization.
� Ability to look at situations from several points of view.
� Persuasive with details and facts.
� Delegate responsibilities effectively.

Helpdesk Support Technician (Downtown Dallas)

2009-11-02T19:24:20-06:00

**Salary requirements must be included with resume to be considered � no exceptions**

Due to recent growth, Intricate Inc. is searching for a helpdesk analyst to work full time, Monday through Friday, in-house at a client near downtown Dallas. Candidate must be able to communicate professionally and effectively with C-Level executives and employees when troubleshooting urgent situations. Candidate must also have excellent time management skills and have the ability to work unsupervised. This position will mainly be phone support, but in instances where issues cannot be resolved via telephone, the candidate must be able to troubleshoot desk side.

Helpdesk Analyst Responsibilities:
- Answer internal and external support calls and record in custom ticketing system
- Initiate remote desktop sessions using LogMeIn to troubleshoot software issues
- Schedule and maintain a monthly timeline for supporting individuals within the organization regarding maintenance and remote sessions/support
- Troubleshoot Outlook 2003/2007, Exchange 2003/2007, Microsoft Office
- Imaging desktops using ACRONIS
- Follow very specific process documents and maintain strict inventory
- Be responsible for follow up calls
- Perform in a fast paced, sometimes stressful environment
- Be on call occasionally during the weekends
- Proactively manage your work load
- Use Fedex online for shipping laptops
- Occasionally socialize with the group you support � company outings, etc.

Requirements:
- College Degree or Relevant Work Experience
- Clean appearance � client is a corporate environment (jeans acceptable)
- Must know and understand Cisco routers, switches, and access points. Knowledge about writing/editing Cisco config files preferred
- Must be familiar with IP addressing, VPN configurations, Firewalls, and T1/OC3 connections
- Must know how to setup/configure networks, static IP addressing, network printing, wireless
- Must know how to troubleshoot Mac OSX, Windows XP, Vista, and Windows Server 2003 � Linux/Unix experience a plus
- Must have in depth knowledge or configuring Blackberry, iPhone, PDA with email/BES/Exchange Server
- Must understand the sensitivity involved with the data the client and you will be working with. It is understood that the data is highly confidential and must be dealt with in a secure manner
- Must be able to make decisions based on what is in the best interest of the client
- Must be organized with record keeping, documentation, and written/verbal communication
- Punctuality and heavy multi-tasking is a must

**Salary requirements must be included with resume to be considered � no exceptions**

Litigation Imaging Clerks and Asst. Manager Trainee (Downtown Fort Worth)

2009-11-02T16:31:26-06:00

Litigation Imaging Clerks and Asst. Manager Trainee
Basic knowledge of :
Adobe, Microsoft Office Suite , IPro , Concordance
Both day and night shifts needed
Apply in Person at 1301 East Weatherford st , ste 125, Fort Worth TX 76102
Send Resume to David Cummings at dcummings@inventus.com / Pauline Lawson at plawson@inventus.com

Senior Level IT Services Technician (North Dallas/Plano)

2009-10-31T12:54:28-05:00

We are seeking a talented and experienced computer and network technician to join our dynamic network and computer services enterprise. We are part of a national network of service providers that offer unique IT consultation, managed services, and pro-active support for small and medium sized businesses in the West Plano/North Dallas area. This position reports directly to the general manager and works to develop, direct, deliver and implement technical solutions for our clients. The position requires a candidate that is customer focused and team oriented with excellent communication and interpersonal skills. Certifications and experience servicing a wide range of customers with many different applications is a significant plus.

The successful candidate will possess a working knowledge of and experience with:
� Windows Based Workstations
� Windows Server 2003
� Active Directory
� Microsoft Exchange
� Network LAN�s, WAN�s, Firewalls, Security and VPN Setup

You must meet the required experience level and have skills equivalent to the certification standards listed below. If you have both the certifications and the experience we consider this a plus.
� CompTIA A+
� CompTIA Net+
� CompTIA Security+
� MCSE
� Minimum five (5) years of hands-on experience

We offer competitive salaries, a healthcare insurance allowance, a great working environment, ongoing training and the chance to develop real solutions for small businesses. We use state of the art remote monitoring and control systems to support our clients that have previously been the exclusive domain of large corporations. It is our policy to take a proactive approach in the support of our customers.

We are looking for an individual with a positive outlook who will become a member of our team, not a cog in the wheel. If you are a professional who excels at and enjoys the delivery of IT solutions and services, takes pride in your work, thrives in an entrepreneurial ever changing technology driven environment, we invite you to explore this wonderful career opportunity.

Feel free to check out our website: www.teamlogicit.com/WestPlano
Please email resume and salary requirements to westplano@TeamLogicIT.com

IT Technician (North Dallas (635/Miller))

2009-10-30T17:04:05-05:00

The Onsite IT Technician shall report to the Operations Manager and will be responsible for providing onsite technical, program, and General IT operations support to our client managers, development staff and distribution center operations. Our wide range of clients offers the right candidate a chance to work with many different technologies and environments. From standard break/fix to more extensive projects to proactive network maintenance service, we provide the opportunity to apply your broad skill sets and make a difference in the efficiency, productivity and growth for multiple organizations.

Skills:
� Provide first line of defense for customer-reported technical issues via phone, email and remote support, both emergencies and non-emergencies.
� Effectively identify and resolve problems for timely restoration of service with minimal end-user downtime as often as possible.
� Lead/assist various operations and development teams in the installation, configuration, and maintenance of sitewide devices.
� Software installation and configuration to include: Microsoft OS, Office 2007, Mac, Linux and customized department specific applications.
� Computer and networking equipment hardware installation and configuration.
� Computer Hardware and Printer support as well as proactive maintenance.
� Other duties as assigned by the Project Manager.
� Requires weekend and after-hours work; also requires rotation in the on-call off hours support role.

Hosting Support Engineer

2009-10-30T16:22:08-05:00

Are you the kind of person who is passionate about technology and loves to help others? Do you enjoy responsibility, accountability, and the ability to make a real difference within a company? Are you comfortable tackling challenges by yourself, as well as working as a team to meet personal, customer, and company defined goals? If so 1-800-HOSTING is for you.

Who we are:

We are an established hosting service provider with over 12 years experience building complex managed hosting solutions. We offer enterprise level solutions to customers with all types of requirements. These include single server solutions, complex managed multi-server environments, as well as cloud computing and virtualization deployments that deliver reliable, scalable, and cost effective product choices that exceed customer expectations.

What we are looking for:

We are looking for talented individuals to join our growing technical support and operations teams. Not having the bureaucracy typical of a large company, our employees are able to perform multiple roles by giving them the freedom to branch out and make contributions where possible. We are looking for people that work well as a team, as well as those that can see a project or issue through to completion. Applicants looking to join our team should be well versed in Internet technology. They should understand the process of a network request from the client computer, to the server delivering the content, as well as all of the nuts and bolts in between that make it work. Individuals looking to join our team should be excellent problem solvers with great imagination and creative way of solving difficult challenges. Employees will be expected to respond to customer inquiries (phone, chat, email) as well as to alarms from our monitoring systems.

Skills and traits we believe to be relevant to success in this position:

-Reliable and trustworthy. If you aren�t here, or can�t be counted upon, how can you be expected to succeed here?
-Self motivated. As I mentioned before we have a small company atmosphere. While we will provide overall direction, you are expected to meet and accomplish goals with minimal supervision.
- Excellent team and group work skills. While all of us think we are Superman, the reality is we have to rely on others eventually. The ability to work with others, both under positive and less than ideal circumstances is essential.
-Communication. All of the technical knowledge and ability in the world isn�t of much use if you can�t share it with others. So the ability to clearly outline your thoughts and explain it to us less fortunate souls is crucial. In addition, grasping the idea that most customers just want to be kept in the loop and have expectations for follow-up set, rather than us just working to resolve the issue while they are kept in the dark. We would prefer they tell us to stop and that we are annoying them rather than the other way around.
-Research skills. The ability to identify a problem, and then research various resources (internal, vendor, and external documentation) to find a solution.
-Escalation. If you can�t fix an issue or answer a question (I know, it happens to the best of us) the ability to pass it along to another team member without hesistation. This sounds elementary but some people just have too much pride to do so.
-HTTP, FTP, POP3, IMAP, DNS, TCP, IP. If you aren�t intimately familiar with all of these protocols, or the various related applications, then you may not want to apply.
-MySQL, PostreSQL, Microsoft SQL Server. These are what power the majority of Internet e-commerce sites these days, so familiarity configuring, managing, and troubleshooting are critical.
-Apache, lightspeed, IIS, Tomcat. These are also what power the majority of Internet e-commerce sites these days, so familiarity configuring, managing, and troubleshooting is also critical.
-Network troubleshooting. We aren�t looking for network backbone engineers, but the ability to identify and document common latency and throughput issues, as well as an understanding of typical client TCP/IP (subnet, gateways, routing) configuration on various operating systems is expected.
-Windows and Linux. I know everyone has a favorite OS, and might be familiar with a specific version or flavor, but if you truly know what you are doing you can work with most any OS given a bit of time to acclimate to the differences. Candidates are expected to be able to troubleshoot and manage all versions of Windows with the applications listed above, as well as have an understanding of different Linux distro�s and what makes them unique (init, package management, networking, etc�)
- Experience with common open source applications based on LAMP stack as well as experience with .NET, ASP, Perl, Python, Java, Bash languages. In order to completely understand a customers application you need to be familiar with these languages. We aren't looking for programmers, but you need to be able to decipher code to isolate problems or troubleshoot issues.
-Control Panels � Many of our customers enjoy the ease of management that a commercially available control panel like Cpanel or Plesk offers. Experience troubleshooting these is highly valued.
-Load Balancing, clustering, service design. This is where the fun really starts. Being able to design or support a large complex environment with different technologies used to ensure maximum uptime. If you have experience with these types of setups we want it.
-Previous Hosting Experience! If you have worked in this field before you probably have a pretty good idea of the required technology. We�ll show you how we do it better.

So what are the benefits of working here?

-Flexible scheduling for school, family, or whatever is important to you
-Company paid health/dental after 90 days of employment.
-2 weeks paid vacation per year
-Company weekly sponsored lunches
-Paid commissions and overtime/on-call opportunities
-The ability to grow, learn, and progress
-Free cake for your birthday! Who doesn�t like free cake?

We are hiring for all shifts. All applicants should include a cover letter indicating why they should be considered for employment. No walk-in�s or phone calls will be accepted, and we do not sponsor Visa�s.

Entry Level Technical Support (Farmers Branch)

2009-10-30T11:18:54-05:00

Technical Desk Top Support position:

We are growing when others aren�t. We are a quality focused, customer driven leader in our industry headquartered in Farmers Branch with 34 full service locations throughout the United States and aggressively expanding! We are currently in search of a FULL TIME Tech Support person who is energetic, a quick learner, ambitious and a passionate technical geek.

1+ year previous Technical Help Desk and Desk Top Support experience supporting internal customers preferred.

High School Diploma required

Technical knowledge of Microsoft or related products, including Windows OS, Outlook and web development tools such as HTML, C#, CSS, IIS Config, DNS.
For more information about our company please visit us at:

Great opportunity to learn in a fast paced industry.

www.allmysons.com/careers or email your resume directly to: jschunke@allmysons.com

Please note: at this time we are unable to sponsor candidates for this position

Systems Specialist Opening (Addison, TX)

2009-10-29T20:23:35-05:00

Synergy Broadcast has an opening for a Systems Specialist in our Field Service Group. This position installs and supports our products and solutions by working with customers providing Phone Support, On-Line Training, On-Site System Installation and On-Site Training.

The skill-sets necessary for success in this position include good verbal and written communication skills, solid computer hardware and software background, the ability to read technical drawings, build and run audio/video and network cables, train, trouble-shoot and document activities using our CRM system. Previous experience in broadcast automation, audio/visual integration and/or IP networks is a big plus.

Qualified candidates must live in the Dallas/Ft. Worth area, have a valid drivers license and be willing to travel. Please send your resume and salary requirement via email only to hiremesbs@gmail.com .

technical support for gaming machines (fort worth)

2009-10-28T17:18:44-05:00

technical support needed for gaming machines such as Jackpot Party, Off the Charts, Who Done It?, Yukon Gold, Instant Winner, Reel'em In!, Instant Winner, Life of Luxury, etc; must know how to reset and change chips; access to sale of more machines is good too

Support Specialist (Lewisville, TX)

2009-10-28T14:04:12-05:00

Company Information

Interface People is an industry leader in providing the MEDITECH industry with innovative solutions and professional services to simplify the interaction between users and their data. At IPeople, every individual makes a valuable contribution to the company's success. We take a strategic approach to innovation and consistently produce ground-breaking products and top-notch service. If you are interested in progressing your career in a rapidly growing company, this is an outstanding opportunity.

Position Description

The Support Specialist provides superior technical support and assistance to customers with Interface People�s applications and interface software solutions. The Support Specialist will also take ownership of assigned issues as single point of contact for our customers and is responsible for issues from assignment through to resolution.

The successful candidate will possesses an ability and willingness to learn, a desire to impress customers with an eagerness to help, teach and inform, be self motivated, have effective organization and time management skills, and have an interest in data analysis.

Requirements

Primary responsibilities will include:

1. Act as single point of contact for customer technical support issues.

2. Research and resolve all technical support issues received from customers.

3. Prioritize customer issues properly and communicate updates to customers as appropriate. Use good judgment to determine problems that may need escalation.

4. Provide detailed documentation of activities, correspondence and resolution through trouble ticket systems.

5. Manage multiple issues in a fast-paced environment.

6. Identify sales opportunities and communicate them appropriately.

7. Assist with 24/7 on call.

Experience and Skills

Required experience for this job includes:

1. Basic experience with ODBC.

2. Basic experience with SQL syntax.

3. Basic experience with Crystal Reports.

4. Intermediate experience with MS Access.

5. Intermediate experience with VB Script.

6. Intermediate experience with MS Excel.

7. Familiarity with customer relations software.

8. Comfortable working with remote computer management tools (PC Anywhere, Remote Desktop Protocol, VNC, etc.).

9. Experience with escalating issues.

10. Experience communicating accurately verbally and in writing.

11. Familiar with Active Directory (Windows Accounts).

Required skills include:

1. Good analytical skills.

2. Demonstrated ability and willingness to learn.

3. Good interpersonal and communication skills, both oral and written.

4. Strong customer orientation.

5. Understanding of database concepts.

6. Good organizational skills.

7. Ability to work accurately.

8. Skills in building team and customer relationships.

Desired but not required skills include:

1. Familiarity with MEDITECH HIS.

2. Familiarity with interface communication protocols (XML, HL7, TCP/IP.)

3. Experience with SQL Server.

Entry-Level (Technical Support) (North-Dallas x Galleria)

2009-10-28T13:51:54-05:00

Job Description:

TECHNICAL SUPPORT REP. (ATM Machines)

*Seeking entry level indviduals with a technical aptitude. Candidates currently attending school for technical trades or recent grads are preferred for this opportunity.

*Pay= $13-$15/hr (depending on experience)

Additional Job Notes:

Seeking an individual that is technically inclined. We are located in North Dallas and seeking somone that can give a long-term committment.
Essentially, we are looking for a Tech Support person to support our ATM machines. There is trianing involved. However, we are seeking someing with a technical aptitude. This work schedule is as follows....work Thursday, Friday and Saturday (every other Sunday). The weeks you do not work Sunday, you will Monday. Will work a 12 hour shift on Saturday, 12 hour shift on Sundays and 8 hours Thursday and Friday (Noon to 9PM. Saturday and Sunday are 9 am to 9 pm.).

This position starts ASAP. We are only seeking candidates that are currently enrolled in school or recent grads. This is an entry level position. Our position is a long-term opportunity. This role is 90-days contract to hire with competitive benefits when hired on. Thank you for your interest and we hope to hear from you.

Help Desk Support Technician (Dallas)

2009-10-28T11:57:36-05:00

MSEmploy

Responsibilities include:

- Analyze and troubleshoot computer support problems and apply understanding to solve problems of users
- Test software and hardware to evaluate ease of use and determine if product will aid users in performing work
- Maintain equipment inventory
- Learn to use and support various systems
- Serves as liaison between end users and IT department regarding general IT issues.

Should be:
-Self-starter, highly organized and able to workwith minimum supervision.
-Adept to troubleshooting and able to deal effectively in a fast-paced environment.
-Analytical and patient with technical details and strong customer service skills. Expert with Windows XP and Windows Vista support.

Job 2625. To apply for this position, please visit http://us.msemploy.com/JobPosting/JobPostingDetailFullPage.aspx?jobID=2625

Veterinary Nurse Needed (South Arlington)

2009-10-28T10:31:50-05:00

Looking for a fun place to work? Gully Animal Hospital in South Arlington is looking for a Veterinary Tech/Nurse. Experience a plus. For full or part time work. Please email your resume to clint@gullyanimalhospital.com. For more details call 817-468-2333.

Computer Repair Technician

2009-10-26T17:03:32-05:00

Immediate opening Computer Repair Technicians. Applicants must be professional, customer oriented and reliable. Applicants must also be A+ Certified, have their own reliable transportation and be willing to pass a Background check and Drug test. Please post resume.

1. MCSE training/certification or other certifications preferred.
2. Minimum of 2 years work experience in computer/network support.
3. Recognizes that customer service is the highest priority.
4. Basic familiarity with Macintosh and Windows platforms.
5. Basic networking knowledge.
6. Technical aptitude.
7. Good problem solving and organizational skills.
8. Work experience in troubleshooting basic computer repairs and technical support desired.
9. 2-year degree or technical certification desired.
10. Willingness to pursue additional training, as needed.

Technical Support/Call Center Jobs (Dallas, TX )

2009-10-26T16:30:58-05:00

NOW HEAR THIS! CALLING ON ALL CALL CENTER SUPPORT AGENTS!

Telvista: Empowering innovation into the next Generation! Come join the Telvista solution in 2010!
At Telvista, people make the difference. Whether you are looking for full-time or part-time opportunities, just getting started, or rejoining the workforce, Telvista is an excellent place to learn valuable skills.

Our agent team members are our front line support aiding our clients' customers in a variety of ways through phone, chat and email interaction. They provide 24/7 technical and help desk support, customer service and sales solutions to clients in the retail, computer hardware and software, telecommunications, Internet service providers, and travel and tourism industries.

We encourage a team environment and offer team member recognition programs specific to each client account. We currently offer a benefits package to full-time team members which includes: medical and dental coverage, 401(k), long-term disability, life insurance, paid sick time, paid personal time, tuition reimbursement and paid holidays.

This state of the call center has 75 immediate openings for experienced technical support candidates with strong technical and trouble shooting skills. Great environment and future growth opportunities.

Job Summary: Troubleshoot via chat, email and phone customer concerns with computer hardware and software issues as well as client specific equipment and applications by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
- Answers incoming inquiries, responds to customer questions and solves problems according to standardized procedures while maintaining a courteous manner.
- Asks effective questions and gathers information to determine source of problems and customer needs.
- Utilizes active listening and trouble shooting to resolve complex customer issues and accurately determine when an escalation or transfer is required.
- Uses client specific reference materials and customer service skills.
- Stays current with latest technology changes.
- Logs on/off customer care system and accesses account files.
- Enters alpha and numeric data via computer keyboard into an automated system accurately.
- Accurately captures all customer and issue related information in the proper database.
- Leads customers through documented process of fixing their software, hardware, or network problems.
- Uses product information, multiple client tools, client specific reference materials, scripting, intermediate technical knowledge, and customer service skills and problem solving skills to diagnose and solve customer problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Skills / Requirements
Qualifications: The requirements listed below are representative of the minimum knowledge, skill, and/or ability required to qualify for performing the job.
Computer Skills: Ability to listen and respond while keying into automated system. Ability to learn client-specific software and hardware (Windows or Mac environment).
Required Experience
Education and/or Experience: Two years of customer service experience, one year certificate from college or technical school, strong technical aptitude, and knowledge of software and hardware systems and programs; or equivalent combination of skills, education and experience.
Important Notes:THIS POSITION OFFERS IMMEDIATE EMPLOYMENT! APPLY NOW!!!

For immediate consideration go to www.telvista.com and click on careers!

Helpdesk / Network Technician (Hulen Area)

2009-10-26T10:23:21-05:00

Helpdesk / Network Technician

We are seeking an I.T. professional to fill a position of helpdesk and network support duties. This is a full-time position that will be onsite in a corporate environment.

As the Helpdesk Technician, the position will manage on-site support issues in a help-desk type environment as well as visiting end-user offices and work areas for �hands-on� fixes. This position will resolve user support requests during normal business hours. The successful candidate will be a self-starter, good communicator, understands user frustrations and has the ability to manage multiple tasks in a dynamic environment.

In addition to helpdesk responsibilities, this person will also need to have basic network support knowledge of Windows servers, software applications, desktops, switches, cabling, etc.

Technical Responsibilities:
� hardware & software issues, Office, operating systems, network and server problems, printers, switches, anti-virus, etc.

Professional Responsibilities:
� client support, general concerns, client follow-up, documentation skills, etc

Escalation Support Engineer (Dallas)

2009-10-25T22:57:08-05:00

Position Summary: The Escalation Support Engineer Level 3 position is built around the ITIL Problem Management standard and is responsible for solving re-occurring issues or problems. The ESE will be involved with solving incidents (per ITIL Incident Management function) as well. The ESE will have responsibility for daily ticket and support requests, server, network, storage, and backup systems troubleshooting, and ensuring that all customer requests are properly managed for the Managed Services division of Speakeasy. ESEs will work closely with our DBMs and Change Management teams to ensure that all aspects of the customer's ongoing system administration are successful. ESEs will strive to prevent or solve the recurrence of incidents by getting to the root cause. The ESE will ensure that customer requests are expedited and issues are resolved timely.

Your responsibilities include but are not limited to:
� Working with a team that oversees the entire customer management process via trouble ticketing, ensuring that customer response times are at a predefined minimum and that support staff properly respond using correct literature and well thought solutions.
� Being the central knowledge point for assigned customer production environments. ESEs will learn their assigned customer�s applications and infrastructure from a break-fix support perspective.
� Minimizing the adverse impact of Incidents.
� Problem control � identifying root cause and advising Incident Management on �work-arounds�.
� Error control � ensuring known errors are resolved through change.
� Being responsible for the creation and maintenance of application flow diagrams, RTS, "How To's", and other informational articles as appropriate.
� Ensuring availability for escalations for assigned customers 24x7 on a rotating, on-call basis.
� Identifying and correcting re-occurring technical issues within assigned customer(s) environments.
� Completing all Windows, network, and Linux/UNIX system administration tasks requested by collocated and managed services customers.
� Open trouble tickets with remote facility staff or work directly with DFW facility staff to locate inaccessible servers, diagnose hardware faults and oversee repairs. Where applicable, be available to walk techs through or oversee a remote technician in identifying and repair customer initiated misconfigurations that leave servers inaccessible.

This position requires the following skills and experience:
� Academic: Bachelors in IT or MIS, industry experience will be considered in place of formal education
� 3 � 5+ years experience with network, server platforms, storage, mail systems, and backup configuration, support, and administration roles
� Hard Skills: Ability to configure, troubleshoot, and support Red Hat Linux, CentOs, Exchange, IIS, Windows 2000/2003, SQL, Active Directory, network devices (Foundry load balancers, Cisco ASA/PIX products, firewall and VPN devices), network concepts (DNS, DHCP, TCP/IP), storage, and backup solutions (NAS, SAN, Veritas)
� Industry Certifications: MCSE, CCNA, Linux+, CompTIA Linux+, Server+ are desired
� Experience in supporting systems in a 24x7 production environment
� Strong ability to manage multiple projects, time management, coordinate with other staff and departments, and prioritize accordingly
� Soft Skills: Leadership and organization , exceptional problem solving skills, excellent communication and customer service skills, documentation skills, ability to work in a team environment, and possess a strong sense of urgency

Speakeasy offers a full suite of benefits including full medical, dental, vision (100% paid for employees), 401K with company matching contribution, and many other fantastic perks. We're looking for other open-minded individuals to join our dynamic and fast-paced culture and help Speakeasy continue its path in success!

Please apply at: www.speakeasy.net/careers

Senior Network Engineer (Dallas, TX)

2009-10-23T15:10:37-05:00

Company: ManageWatch
Location: Dallas, TX 752538
Status: Full-Time, Employee
Job Category: Senior Network Engineer
Relevant Work Experience: 3-5 years
Career level: Experienced (Non-manager)

We are currently seeking a highly skilled Field Engineer with the drive and determination to help support our client base. This position reports to our service manager. We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment to successfully address challenging network computing issues, and is accustomed to leveraging technical training opportunities to improve their skills. If you have the experience and the desire, we'd like to talk to you.

Our Field Engineers are responsible for maintaining user uptime and improving their computing experiences through effective onsite and remote maintenance and problem identification and resolution activities, as well as growing and developing the organizations perception with existing customers through exceptional customer service. Candidates must be energetic and focused with a strong motivation to learn new technologies and management and maintenance processes. This position requires dedication, persistence, follow-up, effective utilization of provided resources and unbeatable customer service.

This position will include identifying hardware, network and service problems and working within a structured problem management and resolution process to remediate them within established SLA guidelines, and involves working with other resources and vendors to deliver effective field support services. Responsibilities include identifying, documenting and troubleshooting customer network and computing issues to resolution and maintaining customer satisfaction.

Job duties include utilizing our Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) solutions along with other service specific tools and technologies to deliver remote network environment support services and update service request information, answer technical support calls, assign ticket severity, prioritize work accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. Overall relationship management and the ability to coordinate required resources to respond to complex IT requirements are desired. Other requirements include participating in ongoing training and attainment of manufacturer certifications, developing and maintaining relationships with user and vendor contacts.

Minimum Skills:
o Minimum three years service desk experience
o Microsoft Certified Professional Status
o Excellent knowledge of our supported software technologies
o Strong interpersonal skills required to effectively communicate with users and vendors
o Passion for teamwork, continuing education, problem solving and exceptional customer service
o Must be well spoken, outgoing, organized, detailed-oriented, dependable and flexible
Experienced with:
o General Network troubleshooting
o Microsoft Server 2000/2003/2008
o Exchange Server 2003/2007
o SBS 2008
o Scripting
o Kaseya
o Nable
o Technical Writing
o Active Directory/Group Policy
o Desktop OS (W2k/XP/Vista) & applications
o Proficiency with switching/routing
Important skills for this position are:
o Firewall/security skills (Cisco, Watchguard, SonicWall, Checkpoint, etc.)
o Server virtualization
o DNS, DHCP, TCP/IP
o WAN/LAN infrastructure
o VPN connections
o Experience with Linux, HP, Cisco, and Citrix technologies a plus
o Valid Drivers license and proof of insurance
o Must be able to pass background check and drug screen required
o Reliable transportation

This position entails:
o Troubleshooting network, equipment and service-related problems with remote control technologies both onsite and offsite
o Accurate documentation of all activities conducted
o Document network environments configurations, policies and procedures
o The ability to manage, maintain, troubleshoot and support our users�� networks, equipment, software and services
o The ability to learn quickly and adapt to changing requirements

The successful candidate must be:
o Professional and articulate
o Interpersonally adept
o Technically proficient
o A relationship builder
o A problem solver

Benefits include group medical/dental insurance, paid vacation, holidays, personal and sick time. Our generous compensation plans are structured as salary plus bonuses for meeting utilization, compliance and customer service requirements, with initial compensation commensurate with relevant experience.

Qualified Candidates please submit a current resume, along with salary history to resumes@managewatch.com

o Compensation: Compensation equal to experience
o Principals only. No recruiters please
o Please, no phone calls about this job!
o Please do not contact job poster about other services, products or commercial interests.

Bio-Med Field Tech for Project (Dallas-Ft Worth Region)

2009-10-23T12:00:36-05:00

Our company has been awarded a nationwide contract to perform a simple technical procedure to Thousands of Medical Devices located in Hospitals, Clinics, and various other Medical Facilities. We are seeking experienced and recent Bio-Med Tech grads to work in and around the larger Metro Regions. For example, if you are retained to work in DALLAS, that may include coverage of a 100 mile radius.

The task itself is relatively simple but requires a resource that understands the challenges and is trained to work in a medical environment. The position will be as an Independent Contractor as the project is temporary. It is expected that the project will last between 9-12 months. Each resource will be paid by the hour and we will also reimburse for any authorized travel expenses.
The equipment required to perform the tasks will be company provided and assigned to each Tech. Here are the expectations we have for qualified candidates:

~ Must have some qualified and verifiable experience as a Bio-Med Technician.
~ Must be available to start within 2-4 weeks.
~ Must be bondable, able to pass a comprehensive background check including criminal, and drug.
(If you can't pass, we respectfully suggest you do not waste your time as no exceptions will be made.)
~ Must be comfortable working in a hospital or medical environment.
~ Must be well groomed and present a professional appearance.
~ Must be extremely responsible and represent our company and our customer professionally.
~ Must possess good communication skills and good organizational skills.
~ Must be prompt and reliable.
~ Must be able to follow instructions.
~ Must be able to work efficiently to accomplish our daily work flow goals.
~ Must have experience testing using an "Electrical Safety Analyzer".
~ Must have your own reliable transportation and carry the appropriate automobile liability insurance.
(No exceptions on this point either).
~ Experience working in a Hospital Environment is highly desirable.

Acceptable candidates will go through a very short training program (on-line) to familiarize you on the project objectives, plan, and procedures. Once trained, our company will equip you with the required tools for the project. Candidates will then be dispatched to facilities within your assigned region to perform the required tasks (corrections and updates to existing medical equipment).

Assignments will be Monday through Friday and the facilities you are dispatched to could have several units to 1,500 units to be corrected. So, you may be dispatched at a specific location from 1 day to a couple of weeks. Techs will check in with us upon arrival each day and upon departure each day. Completion logs will also be kept and transmitted each day documenting progress. Candidates will work as part of a larger crew including some employees of the customer.

If you feel you are a good candidate and would like to be a part of this project, then we would like to hear from you. Here is how we are asking that you respond back to us:

1. Head your reply like this: "Bio-Med Tech Candidate from DALLAS TX"
2. Please include your applicable experience including dates of employment, responsibilities, and a reference contact.
3. Please indicate that you have read and can meet the "Candidate Expectations" defined in this posting.
4. Tell us your available start date should you be selected as a candidate.
5. Attach a current resume in an MS .doc format.

As we receive and review good candidate information, we will follow up with additional information.
We look forward to hearing from you.

AV Installer (Dallas/Ft Worth)

2009-10-23T09:01:50-05:00

Qualifications
- Prior audio/visual (A|V) industry experience and certification (CTS) including theory and principles.
- Relevant A|V and telecommunications installation and/or design experience.
-Must possess the ability to apply knowledge of A|V and telecommunications systems available and specify complete systems, including equipment, control systems, and associated architectural conditions.
- Experience with cutting, crimping, soldering and running low-voltage cable.
- Experience with A|V conferencing systems and tools (Polycom, Tandberg, Clearone, Biamp, et cetera).
- Ability to interpret ACAD / Architectural drawings / 1-line drawings / schematics.
- Ability to utilize ACAD, Visio, D-tools software.
- Excellent knowledge of audio/video distribution and switching.

Implementation
- Clearly communicate to customer, peer support staff, supervisor, and sales team as to progress of project/trouble ticket.
- Take ownership and work to completion, including long term projects and trouble tickets.
- Required to coordinate complex problems to resolution by utilizing various resources such as vendors, manufacturers, peer technicians, and documentation.
- Responsible for preparing projects by researching drawings, case notes, and financial requirements for the job such as allocated time and materials.
- Responsible for post job reporting � follow-up activities, root cause analysis, and financial information (hours spent, travel time, expenses, et cetera).
- Responsible for preparing and distributing site reports for work done and reporting to customer, supervisor, and sales team project status and any required future activities.
- Required to coordinate complex problems to resolution by utilizing various resources such as vendors; manufacturers; internal technicians/ engineers and documentation.
- Provide required 1-line drawings & documentation to cabling department for implementation.
- Meet with clients as needed to discuss progress of project.
- Assist in identifying & developing in-house personnel to enhance the AV opportunities.
- Hands-on responsibility of all aspects for project completion.
- Prepare final close-out documents/drawings for AV projects.

Post Install Support
- Responsible for onsite and remote (VPN, telephone, et cetera) troubleshooting and repair of issues.
- Document resolution in online knowledgebase and time management system.
- Responsible for the onsite and remote diagnosis of audio, video, and control systems.
- Responsible for the accurate logging of all customer complaints and involving appropriate TFE staff.
- Process customer repair requests by coordinating with vendors and manufacturers and appropriate TFE personnel. (RMA�s)

Design/Estimation
- Assist in the development and design of plans and specifications.
- Participate in preparing proposals and cost estimates.
- Assist with creating standards for bidding, installations, and support in both specifications and methodologies.

Requirements
- Excellent written and oral communication skills.
- Ability to multitask and work on multiple projects simultaneously.
- Ability to think/work independently and meet deadlines.
- Problem solving and troubleshooting skills; creative thinking.
- Minimum 3 years commercial experience in the design and implementation of fully integrated AV systems.
- Excellent organizational, leadership and time management skills.
- Excellent customer relation skills; demonstrated ability to handle all levels of management and clientele.
- Travel within Texas is required.
- Valid driver�s license with verifiable safe driving record.
- Clean criminal background check.
- Any duty asked by a project lead, manager, or Sr. leader at TFE.

*Customer Support Engineer (3rd shift)** (Addison, TX)

2009-10-22T13:21:13-05:00

Customer Support Engineer (3rd shift)

Looking for highly-motivated problem solvers with excellent customer support skills. We need highly skilled support specialists to assist our worldwide customer base with product-related issues, by phone and email. Ideal candidates will have a strong knowledge of Windows & Linux networking, and be quick to learn new technologies.

Responsibilities:

� Quickly become proficient with our products and be able to provide answers to a range of customer support questions both simple and complex.

� Diagnose, reproduce and troubleshoot customer issues as they arise

� Enter, track and manage customer support tickets using our online support system

� Appropriately escalate support issues to internal experts and maintain ownership of the issues until a resolution is reached.

� Maintain clear and constant channels of communication with customers regarding support issues

� Assist QA department on a part time basis to test processes within product suites

Qualifications:

* 3 - 4 years technical support experience
* Strong skills in IP Networking, Linux and Microsoft operating systems
* Exceptional customer interaction and communication skills
* Working knowledge of TCP/IP networking, SNMP, ICMP
* Strong understandign of network Routers, Switches, and Firewalls
* Must have strong reasoning and technical troubleshooting skills

***Only those resumes submitted that meet the qualifications will be considered.****

Installer/Technical Support (Irving, TX 75063)

2009-10-22T10:19:47-05:00

- Have the ability to work to a deadline.
- Have good communication skills

- Have a thorough knowledge about common software, hard drives and networking; when working in the different environments where computers are used you will be required to know about the different operating systems and basic equipment used within all computers. This includes direct thermal receipt printers, credit card readers, bill validator and touch screens.
- Be safety conscious.

- Be able to move 230lbs.

- Travel 50%

- Clean driving record.

-Must be able to pass background check and credit check.

-Min 3 years experience in PC repair.

- A+ and Network + certification or equivalent experience.

- Able to work nights and Weekends as necessary

Service Desk Tech (MS 2007 exp.) - Interviewing Now! $17 an hour (Dallas, TX)

2009-10-22T10:01:47-05:00

Location: Dallas, TX
Duration: 3 months contract to hire
Title: Service Desk Analyst
Rate: $15-17 an hour

MUST HAVE MS SUITE 2007 experience!!!

Our client is looking to add a solid Help Desk/Service Desk Analyst to their team supporting a large client in CA from the Dallas Service Desk. These candidates must have strong MS 2007 Application knowledge and support and also have experience working with end users who are using VPN connections to access the corporate network. Troubleshooting skills are a must and very strong written and verbal skills. These positions will train on the day shift and must likely be a day shift but they like people who are flexible in regards to shifts etc.

** Several additional positions in the Dallas area.

Please contact Katie Affleck at Sullivan and Cogliano send resumes to katie.affleck@sullivancogliano.com

AVIONICS BENCH TECHNICIANS (TULSA, OK)

2009-10-22T09:55:41-05:00

Description
Lufthansa Technik Component Services, part of the global Lufthansa Technik Group network, is looking for experienced Avionics Bench Technicians for their avionics maintenance company located in Tulsa, Oklahoma.

Requirements
Qualified candidates must have advanced knowledge of electronics, analog/digital measurement and troubleshooting techniques. Experience is necessary with avionics component maintenance, also welcome is experience and interest in test equipment design and layout.
Candidates must be willing to work in a team based environment and have the ability to communicate effectively in an international work environment when discussing technical issues with customers and engineering. We offer a rewarding career with competitive pay and a comprehensive benefit package. Candidates who meet the qualifications may fax a resume to 918-831-7744 or may email resume

Web Host Technician (Ft. Worth, TX)

2009-10-20T17:35:04-05:00

We are a growing Windows web hosting provider, seeking a full-time associate for our datacenter in downtown Ft. Worth, TX. Candidates must possess strong technical skills, excellent customer-service, and problem solving skills. A flexible work schedule with weekend availability is required. Knowledge of Internet concepts such as web serving, email and FTP is helpful. Microsoft certifications, such as MCSE and server hardware experience are a plus.

Must have experience in the following areas:
* Windows Server 2003/2008
* Windows IIS
* Email Server Administration
* Microsoft Exchange Server
* DNS
* SQL Server
* Active Directory
* Server Hardware
* Imaging Software
* Monitoring Software

Requirements:
* Strong Technical Skills
* Excellent written and verbal communications skills.
* Excellent customer service skills.
* Troubleshooting and problem solving skills.
* Ability to research issues and find solutions on your own.
* Flexibility in work schedule.

Benefits:
* Health Insurance
* Life Insurance
* Retirement with Matching
* Paid Vacation/Personal/Sick Leave
* Microsoft Training
* Flexible Hours
* Performance Bonuses

Printer Technician Needed (75390)

2009-10-20T13:55:53-05:00

Local client is looking for a candidate to interact with customers, proactively manage and monitor the print environment and also be available for break/fix, etc. This is a 1+ year contract position. Interested and qualified applicants should send resume to nicole.bailey@arc-texas.com for IMMEDIATE consideration.

Helpdesk/Technical Call Center Associate (Dallas, TX)

2009-10-20T12:03:20-05:00

Helpdesk / Technical Call center opportunity with THRIVING company - Much room for growth!

excellent opportunity to grow with a firm.

Required Skills:

Able to troubleshoot the folllowing:

VPN
Outlook
Active Directory
Microsoft application

A+ is preferred

Call center experience is essential.

This is a wonderful opportunity for stability . Please reply with resume and contact information.

Software Technician (Laserfiche, Digitech)

2009-10-20T09:06:48-05:00

Software Technician (Laserfiche, Digitech)
Job Title: Software Technician (Laserfiche, Digitech)

Job Description:
� Perform specialized technical assistance in the configuration, installation and maintenance of personal computing devices, including laptops, desktops, workstations, printers, scanners and associated peripherals for the customer.
� Technical assistance includes assisting the customer in the use and instruction of the scanning equipment, component configuration/installation and diagnosing/resolving operational problems specifically related to Laserfiche and Digitech software.
� Technician must be able to install supported software as well as configure to the supported convention.
� Technician must be proficient and have prior experience with Laserfiche and Digitech (Paperflow, Papervision) systems, functionality and setup.
� Commitment to maintaining the highest standard of customer service is essential with outstanding oral and written communication.
� Technician will respond to customer telephone and electronic requests for services concerning support, processing or request procedures, systems status and a variety of hardware and software problems of all installed application hardware and software products supported by Information Services.
� Records inquiries, repair and service requests, resolves or directs requests to appropriate technical area or vendor, tracks status and follows up to ensure user satisfaction.
� Escalates to or consults with senior staff when solution is unclear.
� Reports problems with procedures and makes suggestions for improvements. Technician is required to update and maintain asset tracking and associated asset licenses in coordination with Management.
Qualifications:
� Possesses of above training certificates for Laserfiche and digitech or 2 years of prior support of related field experience.
� Demonstrated technical knowledge of computing hardware, operating systems and office productivity software, and video teleconferencing systems.
� At least 3 years of customer service and support experience
� Knowledge of hardware connectivity requirements for Video Teleconference (VTC) systems.
� Project set up, manage, troubleshoot and diagnose software issues for Laserfiche and Digitech.
� Ability to lift 50lbs. or more.

Preferred Additional Skills:
� Laserfiche and Digitech Imaging systems support is a plus.
� Strong problem-solving and trouble-shooting skills.
� Excellent communication and interpersonal skills.
� Ability to work independently with minimal supervision
� Displays utmost professionalism supporting Executive staff

Requirements:
Expertise Technical
Education High School or GED
JobType Full Time
Locale Dallas, Texas

Technical Support Specialist (Dallas)

2009-10-19T13:36:19-05:00

Open Source E-Mail software Development Company seeking support technicians with real experience in the Linux server and Windows desktop environments.

Job Description:
The Technical Support Specialist works directly with customers and partners to resolve software-related issues for the Bynari Insight family of products. Technical support is performed through email correspondence and/or telephone support. Technical support is also responsible for all product documentation, whitepapers, and KDB.

The successful candidate will have experience with Microsoft Windows operating systems (XP � Vista) as well as experience with Microsoft Outlook (versions 2000-2007). A solid working knowledge of Linux server is essential. The ability to troubleshoot unique issues is a must.

Bynari, Inc. is a �communications� company. Our technical support personnel must be well-spoken and possess the ability to communicate with proper grammar and etiquette by both phone and email.

Qualifications:
� Excellent verbal skills
� Excellent writing skills
� Positive Attitude
� Ability to follow workflow processes
� Working knowledge of any of the following Linux Operating Systems
o Debian
o Ubuntu
o RedHat
o CentOS
o Fedora
o SuSE
� Strong working knowledge of Microsoft Outlook (versions 2000-2007)
� Strong working knowledge of Windows XP - Windows Vista Operating Systems
� Experience working with Open Source Software
� Solid understanding of computer networks - minimum 3 years IT Experience
� Ability to function in a fast-paced, team environment
� Self-starter � someone that can take a task from start to finish

Additional Skills:
These skills are not necessary but would be helpful in selecting candidates.
� Windows Exchange Installation, Configuration, and Administration
� Other spoken and/or written languages
� Experience with the following:
o Postfix
o Cyrus IMAP
o OpenLDAP
o SpamAssassin
o PHP
o Apache
o Wireshark
o VMWare � or other virtualization software
� Bynari Insight Products:
o Insight Server
o Insight Connector
o Insight AddressBook

Field Service Technician (Fort Worth / Mid Cities / Arlington)

2009-10-17T08:06:16-05:00

Technician will need to be available for Field Service work including POS service/repair, light installations, and upgrades for contract customers in the restaurant and fast food markets. This technician will work and respond to calls from home within SLA�s set by the contracts. Work includes repairing IBM, PAR, and NCR POS systems. Will need skills in terminating or replacing network cables, troubleshooting and completing upgrades as needed. Candidate must have experience in networks, cabling, and hardware troubleshooting. Tech must have tools, cable crimper, and cable tester for service.

This is an on-call, work from home, full time salary position with benefits. Coverage includes area around Fort Worth and Mid Cities area. Tech will have bi-weekend on/off rotation. Applicant must have dependable vehicle, DL, and auto insurance. Spartan pays car allowance and mileage. Blackberry provided by company for use by tech. Starting salary is 32k. Background check will need to be completed.

Desired Skills:
- Experience with IBM SurePOS
- NCR hardware
- Dell hardware
- HP hardware
- PAR hardware
- Micros hardware
- Epson and IBM impact and thermal printers.
- Epic and Logic Control hardware
- Working knowledge of all Windows platforms as well as DOS.
- Ability to diagnose, repair or re-pull cat5 cable within walls and conduit. Including making CAT5 cables, punching down patch panels, tracing and toning for breaks etc
- Experience with Ghost utilities and peer-to-peer cloning
- Able to manage and maintain an inventory of parts and be accountable for stocking levels.
- Solid communication skills.
- Stellar customer service abilities.

If you are interested in this position, please reply with a current resume attached.

Spartan Computer Services
www.SpartanComputer.com
Brad_Smith@SpartanComputer.com

** Spartan Computer is a Food Service third party vendor, supporting all areas of a restaurant Point Of Sale management. We support many large restaurant chains and fast food stores across the US employing full time Service Technician's and project team members in every state. As we continue to grow, more technician's are being added to the team. **

Senior Programmer Analyst (Granbury, TX 76048)

2009-10-16T16:20:53-05:00

Senior Programmer Analyst/EDI for interface and IT Support/Software development. Needs technical writing skills.
Email resumes to the address shown.

Installers Needed (Metroplex)

2009-10-16T16:02:14-05:00

Installers needed for whole house and drinking water systems.
Irrigation experience helpful. Steady work.
Must be very neat in appearance with good verbal skills because this job involves heavy customer contact.

Must have own tools and late model truck.

Call Bob for interview (972) 647-4700

Looking for Level 3 Network Tech (DFW Area)

2009-10-16T15:55:15-05:00

We are DFW Growing Computer Services (IT) company that provides technical support and service to other companies on an outsource basis. Do you want to work in an environment that will challenge your skills? Work with cutting edge multi-company support technology? Enjoy working with people and computers? Then send us your resume for our current opening. We are looking for someone that can do it all, from servers to desktops. The focus will be working on servers, terminal servers and VM/EXI Virtualization but when things get busy everyone helps with everything. Our environment is one that you can work from home/office or at a customer site.

We are really flexible; the point is getting the job done right and on time. DO NOT apply for this position if you cannot communicate to all levels of people; from the President or CFO, to the line worker. WARNING if you feel clients are a burden, information is to be horded and enjoy letting everyone know how smart you are; then please don�t apply � you won�t last long here anyway. We are a team of people who work together to get a job done right. We exist because our wonderful clients want us to support their technology systems. Look at the bottom for the 10 ten reason to NOT work with us! We also have the top ten for why you should be working with us.

You will need to have experience in putting together solutions for varying customers based upon their business need with an eye on ongoing support requirements.

Qualified candidate will be able to provide
- Creation of plans, designs and technology architecture for diverse clients including costing and looking at unique solutions
- Actively seek out ways to make support simpler or more automated
- Ability to identify potential problems and head them off before they become problems
- Self starter and thinker � challenge the norm not simply go along
- Maintenance, repair, support of all things computers
- Configuration of mobile devices
- Development of Backup strategies
- Alert to potential revenue increasing opportunities
- Ability to teach others in best practices of IT support, configuration and management
- Troubleshooting for client desktop computers in a business environment.
- Server Administration
- Ability to write, test and deploy scripts
- ADS Policies
- Active Directory Configuration and troubleshooting
- Desktop Support for Windows XP, Vista
- Microsoft Exchange Support
- Router & Firewall Configurations
- Network Infrastructure and Design (cabling/racks/etc)
- DNS Configuration and troubleshooting
- Technical Writing Skills
- Technical Diagramming Skills
- Cisco Programming, Installation, and Support
- Linux Server Configuration, Application Installation, and Support
- VM/EXI configuration, management and support
- Project Management Skills
- Time Management Skills

Thorough experience with network client desktop computers is required. Candidate must exhibit a solid working knowledge of Microsoft Windows XP Professional and Vista.

Candidate must exhibit a solid working knowledge of Microsoft Server Operating systems (Windows 2000, 2003, 2008). Have experience implementing Microsoft Exchange 2003 and 2007.

Knowledge of network operations, configurations, routers, firewalls, and network protocols and infrastructure.

Candidate should have a good working knowledge of Virtualization technologies including Microsoft Hyper-V and VMware servers, configurations, and deployment.

Candidate must exhibit an ability to manage projects, deploy integrations from the ground up, and be able to pinpoint in advance all major and minor details of a project and show proper planning and time management for completion.

We are looking for an experienced person who can lead and work efficiently and effectively in IT while maintaining a good attitude and the ability to interface with end users at their level in a friendly and helpful way.

Understanding and knowledge on how to develop IT architectures to match business need preferred.

*** DO NOT APPLY FOR THIS POSITION UNLESS YOU MEET THE REQUIREMENTS BELOW ***

** ALSO NOTE THAT THE SALARY RANGE SHOWN IS BASED ON MEETING REQUIREMENTS AND PERFORMANCE BASED BONUSES **

- 4+ Years work experience in the IT field.

- MCSE certifications

- Strong Knowledge base in ACTIVE DIRECTORY

- Strong Knowledge base in MS EXCHANGE

- Strong Knowledge base in desktop application support

- Cisco experience is preferred

Top 10 Reasons NOT to Work with us

1. You prefer the slow lane.
We move at lightning speeds. Can you keep up?

2. You have trouble shifting gears.
You will get interrupted here, and we need people who are light on their feet when new challenges pop up � and are good natured about it.

3. You're a lone ranger.
You're only an �employee� on the paperwork. Here, you�re a teammate who�s eager to collaborate.

4. You can�t handle constructive criticism.
We�re always learning from each other, and sometimes that means you have to gracefully accept well-meaning constructive criticism. Fragile egos may want to look elsewhere.

5. You suffer from �not me� syndrome.
No finger pointing. No excuses. You are accountable for the quality of your work. Just the results, please.

6. You�re content with �good enough�.
We learn something new from everything we do and are always trying to one up ourselves.

7. You want to put it on cruise control.
There are a lot of opportunities here, and we�re looking for people who are ready to grab them when the time�s right.

8. You don�t handle change well.
Our world of system support and network architecture can change overnight. It�s exciting, but it�s not for the faint of heart.

9. You don�t think BIG.
We love innovators. Will you give us our next big idea?

10. You were voted �most serious� in high school.
We�re serious about doing amazing work. But we know how to have a good time doing it.

Wind turbine tech support

2009-10-16T14:36:08-05:00

Contract to hire position
$12 per hour
4 to 5 hours a day...Mon thru Fri
Wind turbine tech support

Provide technical support to wind turbine customers.
Debug wind turbine problem for customers.
Assist customers with information on how to install wind turbines.
Install small wind turbines for testing.
Answer wind turbine questions from customers.
Must have electrician or electrical engineering background.
Must have hands on experience installing wind turbines.

Retiree welcome.

Call Steven at 972-801-9778 or email resume.

SOLUTIONS ENGINEER I (Dallas)

2009-10-16T12:12:48-05:00

Solutions Engineer - Dallas
ViaWest, Inc., a super-regional provider of co-location and managed hosting solutions, has an opportunity for an entry level Solutions Engineer to work at the InfoMart. We are a rapidly growing organization and we embrace change as a way of life. Our innovative solutions and exceptional customer service to clients has set us apart from our competition.

This position is responsible for monitoring and ensuring data center integrity, managing inbound vendor hotline, backup services installations and issues. Provides daily (24 / 7 / 365) support via phone and e-mail on a variety of issues, troubleshoots and diagnoses problems, and performs maintenance on a variety of equipment and systems.

Requirements:
* Experience as a Network Operations Center Technician or equivalent.
* Experience with ISP Services (Email, DNS, HTTP, FTP).
* Experience working with service providers testing and troubleshooting Dial-up, DSL, ISDN circuits.
* Experience maintaining computers and laptops.
* Experience working with vendors.
* Solid understanding of DSL, ISDN and Dialup
* Troubleshooting skills
* Strong communication skills (oral and written)
* Work effectively in a dynamic and changing environment
* Strong commitment to customer service
* Ability to work nights and weekends

As an employer, we offer a casual work environment and encourage our employees to take part in our growth.
We pay our employees competitively and make sure they don�t get lost in the business. You won�t become a number here.

Take your career to the next level and apply for a position with ViaWest today!
Criminal background check required. EOE/AA

Field Service Technician (Fort Worth/Arlington & Surrounding area)

2009-10-16T11:15:01-05:00

Field Service Technician � Fort Worth/Arlington area
Job Overview

ATS (www.atsol.com) is looking for a dynamic, high-energy Field Technician who wants to be part of a fast paced, high growth traffic enforcement technology company. We have an immediate opening for a Field Technician to install, wire, connect, calibrate, analyze, troubleshoot and maintain automated traffic enforcement systems, field WAN networks, and surveillance equipment. This individual will also document, install, upgrade or replace hardware and software systems as needed. Candidate must be hard working and self-motivated with high personal ethics. Our programs are local and national. We are recruiting for an open position in Arlington. You will be traveling independently (mostly by air) to cities where you will work with subcontractors and ATS engineering staff to install and maintain photo enforcement systems in the field. Be prepared to be a part of everyone�s favorite topic of dinner conversation � traffic tickets.

Responsibilities of Field Service Technician:
� Perform basic electrical work, wiring, and troubleshooting of electrical and data connectivity hook ups for various mechanical and electronic equipment.
� Install digital camera systems to street poles, sensors, DSL communications, power & control box
� Tuning of red light camera and speed enforcement systems in the field
� Support the installation of camera equipment in field, often working alongside subcontractors
Plan and manage maintenance routines
� Provide quality control support
� Must be able to prioritize, comply with processes and quality checklists
� Maintain accurate records of equipment inventory, assignments and report service data
� Must be able to organize, manage and safeguard truck stock parts and tools.
� Must be able to effectively communicate with the customer and subcontractors in the field, fostering a good working relationship
� Maintain a good driving record and a credit card account for expense reimbursement while in field
� Conduct studies for new camera sites using equipment that you will temporarily install at intersections
� Provide technical training to other personnel and departments as requested
Effectively prioritize, plan and manage time

Requirements for Field Service Technician:
� Strong electronics and computer skills for configurations and trouble-shooting
� Good communication skills
� Ability to work independently, responsibly, and safely
� Ability to solve problems in the field independently, with judgment to seek help when needed

Ability to work well individually, in teams and with subcontractors
� Ambitious and hard working with a clean drivers license and willing to take pre and post employment drug testing
� Must be effective verbal communicator and represent ATS positively

Experience Required:
� 1-3 years experience troubleshooting and repairing electronic components, power and connectivity wiring, computer hardware, etc
� 2-4 years of hands on work with electronics, electronic components, and data/video cabling
� An associate's degree in Electronics or its equivalent is highly desirable. A certain degree of creativity and latitude is required.
� This position works under light supervision and reports to the Field Operations Manager.
� General knowledge with Windows operating systems and Office applications

Work Environment:
� Bending and lifting of as much as 50-75 lbs as well as operating hand and power tools
� Regular driving and bucket truck operation. Ability to independently enter and operate the bucket at heights of up to 32� high so cannot be afraid of heights). Using a ladder also required.
� Regular exposure to outside elements; accessing cramped spaces as required
� Extensive travel required throughout US and Canada up to 75% of time.
� Compensation: $15-$18 DOE. EOE

Electronics Technicians Needed!

2009-10-15T16:43:06-05:00

JustAnswer� is currently looking for qualified Electronics technicians and TV repair professionals to answer questions in a paid online forum. Get paid for answering questions on your own time to our rapidly growing customer base of over ten million and counting.

Are You Qualified?

If you are smart, caring and have valuable experience, then you should apply! We welcome technicians/mechanics who would like to use JustAnswer� as a primary or supplementary source of income.

Please note that, on average, about 10% of Expert Applicants are accepted.

Why Join?

1. Help others solve their problems (It's fun!)

2. Earn money for your knowledge

3. Flexible hours (We're open 24/7)

4. Build your online resume with customer testimonials & awards

5. Be a part of a community and learn from other Experts

TV Apply here

Electronics Apply here

Camera and Video Apply here

Car Electronics Apply here

Printers and Office Apply here

Exercise Equipment Apply here

More details can be found in frequently asked questions and the Expert Agreement.

Technical Support (Plano, TX)

2009-10-14T21:59:34-05:00

Specific Responsibilities:
Serve as point person between clients and higher support levels.
Provide technical assistance on client specific issues, coordinate resolutions, offer educational assistance, provide status updates to the client, notify client of issue resolution and obtain client concurrence of acceptable solution.
Ability to collaborate with different teams to oblige client requests.
Initiate client issue tracking as well as maintain client correspondence and issue updates with the necessary tools available.
Escalate issues as needed to higher level support resources while remaining the client point of contact and manage the communications and expectations of the client.
Identify sales opportunities for upgrading client account offerings.

Application Knowledge:
Vb Script, ASP.Net, MS SQL Server, Microsoft Word, Excel, Outlook

Requirements:
* 2+ years experience in a technical customer service based environment
* Must have solid technical knowledge and aptitude and some hands-on experience with computers including hardware, software, Internet, operating systems, networking and other computer related problems
* Must have strong customer service skills and experience
* Must have strong written and verbal communication skills
* Technical degrees or certifications are a plus

Please provide your resume and salary requirements for consideration.

Electrical / Sign Field Technician - Repair Signage for a Leader

2009-10-14T19:23:49-05:00

Electrical / Sign Field Technician - Repair / Maintain Signage and Lighting for Industry Leader!

Job Label: ICON-FTECHdal

Display your career in a new light as a Field Technician with ImageCare Maintenance Solutions (IMS), a division of ICON Identity Solutions, the nationwide leader in facility branding / sign maintenance. In this role, you will be responsible for the direct repair and maintenance of electrical signs and lighting at top retailers around your region. With business growing in the Texas region we will look for your expertise of the Dallas market to help us service clients in that market. Your work will directly shape the rapid growth of our IMS division in an environment where you work as an individual to meet and exceed customer expectations. Join our team now to guarantee your continued career advancement in an exciting role with a thriving organization.

The industry has changed. What used to be called signage now is referred to as facility branding. What was once viewed as a simple sign job became a project, a collection of signs. Projects have in turn evolved into programs, collections of projects. While there still are myriad small, local manufacturers, larger service providers have emerged to address increasingly complex and larger-scale needs in the corporate world.

ICON has emerged as one of the leaders in this ever-evolving industry. Established in Chicago over 78 years ago, we began our business by helping Walgreens with their first signage needs. Today, we continue to support them, and we've grown to serve many other companies with international recognition including numerous Fortune 100 leaders -- some of the leading companies, graphic design firms, architects and project management firms in the world.

ImageCare Maintenance Services (IMS) is a division of Icon Companies that ensures our clients signs and lot lighting convey a high-quality image at every location through solutions that are cost efficient, self performing and top-notch in service standards. After all, we believe that our clients' signs identify their brand, however the condition of those signs portray the brand image. IMS offers a full comprehensive benefits package and guaranteed pay for 32 hours per week regardless of whether or not you work the full 32 hours.

As a trusted Field Technician located in Dallas, TX (central to the 75219 / 75063 / 76040 zip codes), you will be required to utilize your proven ability to successfully and efficiently repair, inspect, and/or clean the signs and lighting systems of our A-list clients within your region. You will rely upon your ability to troubleshoot issues surrounding electrical and lighting problems, while driving customer confidence through your polished communication skills and appearance as we look to you to be the anchor establishing a deeper reach into our clients and their sign and lighting needs. Necessary for success in this role will be your ability to remain highly organized and self motivated as you maintain your own equipment, inventory, vehicle, expenses, supplies and schedule. This is not a job for someone who fears heights, but neither is it for a daredevil as you are required to follow strict safety guidelines and will be responsible for a 45 foot boom truck. Additional experience working with fluorescent, HID, LED, neon lighting and wiring will serve as a platform to your success. Hop in the driver's seat of your career and join an organization certain to provide you with stability and independence within an exciting role!

To apply for this position or refer someone you know, please use our online interview system managed by Accolo.

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Once you have completed the interview, your information will be forwarded to the hiring authority for decisions on next steps.

Related Keywords: sign, signage, facility branding, channel letters, pylon, enter, exit, lighting, monument, electrical, EID, neon, fluorescent, LED, wiring, harness, hardhat, journeyman, vehicle, boom, OSHA, maintenance, repair, clean, cleaning, maintain

Cable Advertising Company Seeks Part-Time Tech (Arlington)

2009-10-14T16:29:24-05:00

Small cable advertising company across the street from UTA is seeking a part-time computer technician. Duties include troubleshooting cable insertion equipment, system /network maintenance, and technical support. Requirements include experience with networking, computer troubleshooting. and the ability to type 40 wpm. Experience with NT, CLI, and VPN preferred. Please note this position is part-time (20-25 hours a week) and pays $8.50 an hour; perfect for a student or someone looking to make a little extra on the side. Please send resumes to the e-mail address above.

Field Engineer - Advanced Telephony Specialist

2009-10-14T14:01:06-05:00

Minimum Knowledge and Skills :

� Bachelor�s degree in engineering or telecommunications field. (or equivalent experience(4+ yrs in a telecommunications or networking field)
� Minimum of 1 year experience with VoIP Softswitch design and implementation
� Minimum of 3 years experience with Cisco IP network design
� Minimum of 3 years experience designing and implementing complex IP routing scenarios.
� Cisco CCNA a PLUS
� Previous demonstrated experience and working knowledge of SCCP, SIP, MGCP, and H.323 protocols
� Intermediate understanding of UNIX Operating Systems and platforms (Specifically Solaris and SUN Hardware)
� Thorough understanding of TCP/IP addressing and subnetting
� Design and evaluation of network and QOS monitoring tools
� Strong background in integration of voice and data on packet networks
� Successful experience managing vendor relationships
� Previous demonstrated experience and working knowledge of common engineering design principles and methodologies.
� Ability to read and understand common Engineering specifications and documentation
� Strong attention to detail.
� Effective written and verbal interpersonal communication skills
� Ability to work both independently as well as on teams
� Ability to thrive in a dynamic environment
� Excellent organizational and multi-tasking skills
� Understanding of project management

Desirable Knowledge and Skills:

� 2 or more years experience working directly with VoIP technology
� 1 or more year of experience designing and implementing VoIP feature servers, preferably on the Broadsoft platform.
� Previous experience designing and implementing softswitches
� Cisco CCIE Certification.
� Knowledge of current legacy (TDM) voice network architecture and support systems for carrier class networks is a plus
� Background in lab testing methodology and requirements.

Entry Level QC Technician (PLANO)

2009-10-13T20:32:52-05:00

We are a very small company who is seeking a candidate who has the following criteria:
- Basic Computer/Laptop Hardware & OS knowledge. A+ certificate is a big plus
- Capable of using Internet browser/ MS Office esp. word/excel or equivalence.
- Be able to show up consistently at 9am and leave at 5pm, Mon-Fri.
- Capable of standing all day long
- Capable of following instructions/read manuals etc
- Capable of working under pressure
- Be able to work for AT LEAST 6 months.

Starting salary is $8/hour, will move up to $8.30 after 3 months, and later depends on your performance and experience with the job.

There is no benefits for this job, except for national holidays.

Please contact us if you are interested.

SAP BI Developer (Irving TX)

2009-10-13T16:53:02-05:00

Progressive company seeking a high-achieving SAP BI/BW Developer to join its technical team on a fulltime basis. Candidate should have at least 10 years of SAP technical experience and played an active role in at least 2 full lifecycle BI/BW implementations, including BI/BW architecture design, BI/BW development, and ongoing support. More details are available for qualified candidates.

Excellent compensation package and benefits in excess of $100K for the right candidate / favorable work environment with low employee turnover / immediate feedback and interviews for the right candidates.

To be considered for this position, please forward along your resume, and contact information.

Search Engine Evaluator � English / Persian / Farsi / Chinese (Work from home)

2009-10-13T12:11:12-05:00

Six month independent contractor position. This position is restricted to residents of the United States.

Leapforce is looking for highly educated individuals for an exciting work from home opportunity. Applicants must be self motivated and internet savvy. This is an opportunity to help evaluate and improve search engine results for one of the world's largest internet search engine companies.

We are currently hiring evaluators who can read and write one of the following languages:

*English
*Persian / Farsi
*Chinese (Simplified)

Search Engine Evaluators will need to combine a passion for analysis, understanding of various online research tools. Applicants must be detail orientated and have a broad range of interests.

Ideal Search Engine Evaluators will possess the following skills:

* Have in-depth, up-to-date familiarity with American social culture, media, and web culture
* Excellent comprehension and written communication skills in English
* Broad range of interests, with specific areas of expertise a plus
* University degree or equivalent experience (degrees in-progress are acceptable). Advanced degrees a plus
* Excellent web research skills and analytical abilities
* Ability to work independently under minimal supervision
* Possess a high speed internet connection (DSL, Cable Modem, etc.)

Search Engine Evaluators provide feedback on search engine results by measuring the relevance and usefulness of web pages in correlation to predefined queries, by providing comparative analysis of sets of search engine results and various other techniques.

All candidates are required to take and pass a two-part qualification exam before becoming a Search Engine Evaluator. Part 1 of the exam contains 24 theory based questions. Part 2 of the exam contains 150 simulated evaluation tasks. Supplied study materials can be used during both parts of the exam.

Please Note: We are unable to offer more than one Search Engine Evaluator position per household.

To apply for this position, please visit http://www.leapforceathome.com

About Leapforce, Inc.

Desktop Technician (Dallas, TX)

2009-10-13T10:53:24-05:00

We are looking for 6 contractors for a client that is moving offices. These techs will be disconnecting and reconnecting PC's and printer connections for approximately 500 users. This project is slated to start this Friday, Oct. 16th, and run through the weekend, with some possible work the following Monday.

Qualifications:
A+ Certification (preferred)
Experience supporting environments of 250+ users
Previous experience on PC rollouts
Excellent customer service and communication skills

Duration: 10/16-10/19

Compensation (Technical) Analyst (Fort Worth, TX)

2009-10-13T09:52:52-05:00

I have a HOT JOB. Need a �Technical� Compensation Analyst to start ASAP!!

My Client is in need of a Technical Compensation Analyst to assume responsibility of a compliance program, managed by software from the Callidus Software suite of product, specifically TrueComp and TrueAnalytics. These are Sales Performance Management (SPM) tools that support their Sales Management team.

Responsibilities will include:
� Writing/maintaining �rules�,
� Effective troubleshooting skills,
� Point of contact for Callidus Support and IT,
� Manage Business side of reviewing and certifying version upgrades.

Seriously consideration will be given to candidates with SPM experience with vendors such as Sales Resource Group, Forcelogix, Xactly Corporation, Centive, Epista Software, Excentive, Practique Associates Synygy, and Varicent.

An experienced Technical Compensation Analyst should have 6+ years IT experience, with a minimum of 3 years managing a Sales Performance Management (SPM) project, preferably Callidus.

This is a Permanent/Full-time position for Dallas/Ft. Worth, TX.

RF TECHNICIANS / Shipping & Receiving (Richardson)

2009-10-13T09:21:27-05:00

RICHARDSON, TX COMPANY SEEKING RF TECHNICIANS
For both first and second shift. (First Shift: 7:30 AM to 4 PM; Second Shift: 5 PM to 1:30 AM). These are temp to perm positions with a very stable company which offers great benefits. Pay $16.00-$18.00/HR depending on experience. Must be able to troubleshoot RF and Digital Circuits to component level. Needs to be heavily experienced with Surface Mount Technology and RF frequencies 20 mhz to 4 Gig. Able to work on parts as small as '0402' in size. Needs to be able to work in a fast paced production test environment with minimum supervision. Prior military experience in electronics is a plus. Associate Degree in Electronics or Equivalent with a minimum of 5 years experience required.
Call 972-231-7664 or email resumes to jobs.richardsonTX@expresspros.com.

Shipping & Receiving B013
Need experienced shipping and receiving person. Pay $10.00-$12.00/HR. 1st shift 8am-4:30 1/2 lunch. Must have previous experience shipping, receiving, order pulling and have basic computer skills (ship FedEx and freight). Will also package shipments and do heavy lifting. No forklift. Please call 972-231-7664.

Part Time Technical Support (Dallas)

2009-10-12T23:38:00-05:00

Dallas based IT consulting company is seeking a part time technical support rep that has previous technical support experience. Our company provides technical support and consulting to small and medium size companies. This applicant MUST possess good Customer Service Skills and be able to effectively communicate with customers. Applicant will be working with business professionals both on-site and remotely.

This will be an excellent opportunity for someone looking to gain experience and expand knowledge and you will be exposed to multiple environments and different types of technology.

There is flexibility in schedule for interested students.

Role/Responsibilities
� Provide technical support to client requests ranging from desktop issues to server/network issues
� Assist with keeping systems up to date and standardized.
� Participate in consulting with clients to provide solution to meet existing and future needs.

Technology
� Desktop Applications (MS Office, Accounting Apps, Document Management and other specialty apps)
� Email (Desktop, Exchange Server, POP3, Anti-Spam, Whitelists/Blacklists)
� Security (Antivirus, Desktop, Server, Internet Security)
� Networks (Switches, Routers, Firewalls, VPN)

Systems Support Technician (Plano, TX)

2009-10-12T15:45:54-05:00

Systems Support Technician

Department: Information Technology

Reports to: CIO

Brief Description
A desktop support technician will have several years experience working with Windows based computers and supporting office applications and network applications.

Responsibilities
* Respond to customer computer trouble tickets in a timely manner
* Analyze clients� technology needs and bring them to the attention of the CIO and make recommendations as needed
* Create and maintain positive client relationships
* Participation in the upkeep of information in our customer tracking database
* Able to teach users how to more effectively use their computers
* Knowledge of Windows Terminal Services and thin client operations
* Achieve goals and objectives set by your manager

Required Skills
* Team player with goal-oriented personality
* Active Listening Skills, strong sense of personal ethics, flexible, honest, mature, and self-motivated
* Excellent communication skills, problem solving ability and strong information technology skills
* Familiarity with database programs and operating systems
* Understanding of integrated health care applications
* Comfortable interacting with clients and internal team

Working Conditions
* Professional Business Casual office environment
* Regular learning environment

Needed Education, Experience and Certifications
* Bachelor�s Degree, in Information Technology highly desired
* Formal training in Microsoft-related coursework a plus
* Knowledge of database applications or networking (CISCO) a plus
* Knowledge of client management software a plus
* Consulting experience in a technology related industry a plus.

Accountability and Direction from Management
* Takes detailed instruction from project leader and follows through
* Follows established methodologies
* Makes the majority of daily decision without supervision and has the ability to prioritize short term tasks with limited input from management

Additional Requirements
* Execution of a standard non-disclosure agreement
* Execution of a standard non-solicitation and non-compete agreement

This position description describes the general nature and level of work being performed in this role. This is not intended to be an exhaustive list of all duties and indeed responsibilities may be assigned, as required, by management. In addition, other knowledge, skills and abilities may be required as necessary.

Computer Technician/Warehouse Assistant (Job ID: D-TWA31 ) ( Axiontech.com (1408 Vinylex Dr, Dalla)

2009-10-12T10:59:35-05:00

Axiontech.com
Computer Superstore in Dallas

Company�s Website: http://www.axiontech.com

Requirements

▪ Bilingual in English and Spanish

▪ Basic knowledge of commonly used PC software and hardware

▪ Good interpersonal and communication skills

▪ Pro-active self-motivated team player

Email Only. No Phone Inquiries or On-Site Visit

Customer Support (PLANO)

2009-10-10T18:33:25-05:00

We are a very small company who is seeking a candidate who has the following criteria:
- Have some Basic Computer Hardware knowledge. A+ certificate is a big plus (If you have this, we will hire you as technician instead. )
- Capable of using Internet browser/ MS Office esp. word/excel or equivalence.
- Be able to show up consistently at 9am and leave at 5pm, Mon-Fri.
- Capable of handling phone calls professionally (inbound and outbound)
- Cabaple of handling RMAs(exchanged, refunds)
- Be able to work for AT LEAST 6 months.

Starting salary is $8/hour, will move up to $8.30 after 3 months, and later depends on your performance and experience with the job.

There is no benefits for this job, except for national holidays.

Please contact us if you are interested.

Field Tech Support (DFW)

2009-10-10T10:08:56-05:00

Full Job Description: Field Service Representative
In this role you will drive to client sites assigned locations on a daily basis. You will perform on-site field service, investigate and repair computer install software, network and break fix computers.
Other responsibilities:
� Establish and maintain frequent communications with various customer personnel including management
� Provide accurate, timely and detailed field service reports, feedback on customer satisfaction, service activity and other administrative reports via computer input and hand written reports
� Present and sell field service agreements
�
Qualifications: Qualifications
To be successful in this position, you must possess:
� Ability to assess, improve, and manage customer�s service experience
� Strong analytical problem solving skills
� Excellent verbal and written communications skills with experience in dealing with customers in a positive and professional manner
� Computer proficiency with input/output of service reports and other data
� Ability to travel upon short notice
� Capability to work Early and Late overtime as needed
� Valid driver�s license is required and dependable car.
� Self-starter with an ability to work effectively with minimal direction
� Computer networking skills is preferred