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IT Support | HW Repairs | Networking | Software Installation | Cabling (Serving the Entire D/FW Metroplex)


EXPERIENCE matters when
it comes to solving IT issues.

Star Tech Solutions has been helping businesses in the D/FW area solve their IT issues since 1996.

We've helped folks, both small and mid-sized businesses along with residential clients, all over the D/FW Metroplex with their IT needs such as . . .
  • Hardware Repairs/Upgrades
  • Networking/Wireless Setup
  • Remote Support
  • Software Installation/Updates/Upgrades
  • Backup/Disaster Recovery Plans
  • Data Cabling
  • HDD to SDD Transfer/Data Migration
  • Visual Studio Software Developer
  • QuickBooks Installation
  • Excel Spreadsheet Creation/Modifications
We understand that the "budget bucket" is not a bottomless pit. We are experienced in helping you make real-world IT decisions that will have long-term effects for you and/or your company.

"We are your One Stop Shop for ALL Of Your IT Needs!"

The buck stops with us. We don't get the luxury of saying ...

"It's a software problem" or "It's a hardware problem"

. . . and pointing the finger at someone else.

Clients don't want to hear that!

They just want the problem solved and they want it solved YESTERDAY. Since we started from the engineering side of the business, we are the "Go To" company that gets called when everyone else has failed. With the experience we have, we've probably already solved your problem more than once. While clients can always find new ways to challenge our technical ability, there aren't too many issues that we can't solve when it comes to computers.

BUSINESS/RESIDENTIAL CLIENTS

We handle both residential and business clients. Most of our clients are small and mid-sized businesses. Our clients understand the need for top-quality service.

REMOTE SUPPORT

This is a huge part of our business these days.

Many support issues that used to require an on-site visit can now be handled remotely. Even if we've never done business with you before, we can connect remotely to your system and solve most software issues immediately without the need to make an on-site visit.

VISUAL STUDIO DEVELOPER

Since we are software developers as well as network consultants, we often use this skill to help clients achieve a competitive advantage.

Many times we have clients that need to automate a process. It takes writing custom scripts or code to get the job done. Your average computer tech isn't going to have a clue how to accomplish this!

SOFTWARE INSTALLATION/UPDATES/UPGRADES

We do everything from simple workstation setup/upgrades to complete office installations or relocations involving servers, workstations, cabling, printers, etc.

We do ALL of our own work and never farm out anything to third parties. It's the old adage . . .

"If you want something done right, do it yourself."

We take pride in how much care and attention we provide to each and every client.

We've been working with computers way before Windows was even thought about. We have used every (and I mean every) version of Windows from Windows 1.0 through Windows 11 and from Windows NT to Windows Server 2022.

As a Microsoft partner, we handle and install all Microsoft products from the simplest to the most complex.

BACKUP/DISASTER RECOVERY PLANS

Many companies don't take disaster recovery seriously enough. There just simply is no excuse in today's world of inexpensive, multi-terabyte capacity hard drives not to have an adequate backup solution in place.

We can provide a backup solution custom-tailored to your unique situation. we can help you with off-site backup, redundant hardware, RAID systems or UPS-enabled systems.

WORDPRESS BLOG/WEBSITE SETUP

We use WordPress on many of our sites so we are very familiar with the WordPress setup and plugin issues. We have done complete membership sites, e-commerce sites, photo sites and many more. We can also host your WordPress site as well.

We can get you up and running quickly so that you can handle any part or the entire website after the installation. Or, we can manage portions of the website while you manage the portions you feel comfortable with.

UPGRADES/DATA MIGRATION/SSD TRANSFER

We specialize in upgrades and data migration. In all the years we've been in the computer business we have never lost a single client's data. When we are given a system to upgrade the very first thing that's done before ever touching the machine is to make a complete backup. This is simply a smart thing to do and good insurance for our clients.

We can upgrade your existing machines with a new operating system, HDD to SSD conversion or supply you with new hardware custom designed to your exact specifications ready to be plugged in.

TECHNICAL LIAISON

If you need someone to provide an interface between you and third parties to help with getting the right services for your office such as new Internet/phone services, network attached copiers/printers please give us a call.

DATA CONVERSION

When you have data that you need to be converted or massaged into another format, we can help with that. We can programmatically read Excel files and transform the data to any format you need. Needless to say, we can also handle many other data types.

PDF FILE CREATION/AUDIO/VIDEO CONVERSIONS/POWERPOINT VIDEO PRESENTATIONS

Give us any document format and we can turn it into a PDF file.

We can take virtually any format of digital or analog media and convert it to whatever format you need. We can convert between audio and/or video formats or even convert cassette tapes, VHS and 8mm tapes to digital format.

If you need your PowerPoint presentations converted into a format suitable for viewing on any website with or without narration we can help you with that. You can even come to our office and use our professional recording equipment to narrate an existing presentation.

CAPTCHA INTEGRATION

If you know what this means, then you know that you need it if you have online forms, forums or blog comments that people will be completing. The little #$%@&'s that try to use your online forms for SPAM won't get past the CAPTCHA since most of these are BOTS (unattended, automated Robots) that try to complete the form.

HARDWARE REPAIR/UPGRADES

OK, it's no secret, this is the least challenging/fun part of our business but nevertheless, a necessary evil. Yes, hardware breaks. Sometimes we can do the repair in the field but most times we bring it back to the office for repair. Pickup and delivery service is always an option but if the client can afford the time it will certainly be cheaper if the equipment can be brought to us.

Either way, our goal is to get you back up and running ASAP.

NETWORKING/WIRELESS NETWORKS

We install anything from simple Wireless Networks to Mesh Networks to Multi-Server domain controllers and everything in between.

CABLE INSTALLATION

If we are going to take care of a client's system, we want to know that the cabling was done right. It sounds simple but most cable installers don't have a clue about what the needs of the IT department are. They simply run a cable from Point A to Point B. There is more to it than that.

If our clients need cables installed or workstations added, we will take care of all the details.

VPN/REMOTE LOGIN SETUP

For those that need help getting a VPN set up in their office or help to get their office set up with secure remote access to individual desktop machines, we can take care of that for you.

PERIPHERAL DEVICE SETUP

We can set up any and all of your peripheral devices such as printers, scanners, webcams, surveillance cameras, NAS (Networked Attached Storage) devices, media streaming devices, routers, switches, etc.

QUICKBOOKS/QUICKEN INSTALLTION

Our office has been using Quicken/QuickBooks since it was introduced in the '90s. While we are not CPAs, we can get you high up on the learning curve of both Quicken and Quickbooks accounting software.

EXCEL

If you need a spreadsheet designed please give us a call. We can do everything from basic design to spreadsheets requiring VBA/Macros.

OUR GUARANTEE

You won't find anyone else on Craigslist with this strong of a guarantee.

"If we can't do what we say we can do, you don't pay for it."

REFERENCES

We will be happy to provide you with as many references as you need on request. We will give you the owners' names and phone numbers who have known us and used our services for 25+ years.

We cover the entire Metroplex from DeSoto to Denton and Rockwall to Weatherford.

New clients can mention that they saw this ad and receive a one-time 20% discount off of our services. You can conveniently pay with cash, check or credit card using PayPal.

Give us a call today and let us help you get on with your business.


MARK BYRD
STAR TECH SOLUTIONS
(214) 702-9910

post id: 7757757019

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