We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
As a TTEC Healthcare Licensed Insurance Agent, You’ll Enjoy
•All license fees provided by TTEC as your employer
•Continuing education paid by TTEC
•Fun, talented and witty teammates
•Knowledgeable, encouraging, supportive and present leadership
•Free-spirited, theme-based employee events
•Diverse and community-minded organization
•Career-growth and lots of learning opportunities for aspiring minds
•And yes…all the competitive performance bonus opportunities and benefits you’d expect
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
On a typical day, you’ll
•Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
•Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
•Open and maintain customer accounts and information
•Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
•Resolve customer technical issues with patience and understanding
•Identify additional needs customers may have and help them to upgrade products or services
Why You? What You Bring
•Current Health insurance license
•Minimum six (6) months sales experience
•Ability to adapt and excel in a fast-paced work environment
•Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
•High school diploma or equivalent is the minimum and… with education… more is better
•Handy with MS Windows and other computer applications
•The passion and drive to make a difference
Apply Today: We encourage you to visit us at 2000 US HWY 287 Bypass, Ennis, TX 75119 Mon – Fri, 9:30 AM – 3 AM, call 972.872.2407 or apply online today
For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
As a condition of employment, TTEC requires all employees hired in the United States to successfully pass a background check, and, depending on the location and client program, to successfully pass a drug screening. TTEC is an Equal Opportunity Employer.
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