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Remote Customer Service Representative (Dallas)

Helpmates Staffing Services

compensation: $14 Per Hour
employment type: full-time
job title: Remote Customer Service Representative
We Customer Service Representatives for a 100% remote opportunity with a leader in electronic medical records retrieval! As a Customer Service Representative you will be responsible for placing calls to provider offices for audit purposes to obtain any missing medical documentation which will be entered into the company database.

Customer Service Representatives Role and Responsibilities

Perform outbound telephone calls and/or other means of contact with each facility to complete to retrieve medical records via fax, mail, through remote electronic medical record access or by scheduling a visit at the provider location

Effectively communicate with team members and external providers to ensure adherence with challenging project timelines

Complete additional tasks as required to support division


Customer Service Representatives Qualifications:

Education: High school diploma

1+ years of call center experience within the healthcare/medical field desired

Strong ability to handle fast paced training program

Ability to type 40 WPM

Medical terminology a plus

Must have your own work equipment PC/Laptop, mouse and headset to work 100% remotely

Must be computer savvy- familiar with Google Chrome and able to maneuver through multiple tabs
  • Principals only. Recruiters, please don't contact this job poster.

post id: 7748246612

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