QR Code Link to This Post
We are a rapidly growing finance company that operates in partnership with our sister car dealership. We have a strong team of friendly, experienced employees and we need one more! We believe in an organized, processed driven approach to running our company that empowers you to succeed. We have been in business for over 31 years & we have low turnover. Our people are happy! All we need is you, so apply today.
About the Position
The Department Assistant functions as an assistant in our collections department. They work with other department members to update our internal systems, facilitate the flow of information within the department and as the main coordinator for outside vendors such as vehicle delivery companies, auctions & insurance agencies. The Assistant also functions as the main departmental cashier. This is the second part of the position, but crucially important as you are the face of the company to many of our customers!
This is a very important role that requires great organization, the ability to clearly articulate problems and the necessary insight to come up with solutions.
You'll do things like:
Take incoming phone calls, understand the customer's issue and get them to the right person.
Assemble our post-sales folders and assist with data-entry & title work.
Work with your team to meet collection department goals.
Process incoming mail & email.
Monitor customer's accounts for insurance issues & take action to alert the customer of any issues.
Work with our vendors to coordinate collection department needs.
The ideal candidate for this position;
Has previous experience functioning as an assistant
Is sociable with a likable personality
Has excellent basic computer skills
Is comfortable on the phone
Adapts to change easily
Has never said the phrase "That's not my job"
Able to work 10 - 7 PM five days a week
Saturday's are required. You will have a day off during the week.
Not a job hopper
2+ years of direct customer service.
How to ApplyTo apply, please submit your resume. In the cover letter section please let us know;
Why do you want this job? Be specific.
Job Type: Full-time
Salary: $13.50 to $16.00 /hour