Overall the laptop is in Great condition with some signs of wear and usage(there is some light scuffing and scratching on the lid and bottom of the unit). Everything appears to be fully functional; all keys work, sound is good, ports function, etc. It has bad hinges that push the plastic up above the keyboard when opening. If you hold the bad hinge areas while opening and closing it, it's fine. Battery only lasts about 30 minutes, but can be replaced if desired. Windows 11 Pro has been installed and fully updated, but not activated. If you want to activate it you'll have to purchase a license.