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favorite this post technical support, ability to work from home (DFW) hide this posting unhide

compensation: Salary is commensurate with experience , willing to train also
employment type: employee's choice
internship
telecommuting okay

We are seeking to fill our remote computer technical support positions. You will have the freedom to work from home. Your primary job responsibility will be to remotely assist customers over the phone in resolving hardware and software computer problems. You will be expected to provide friendly and helpful support to resolve customer issues.

The desired candidate must have a intermediate technical background, customer service skills and be able to multitask.

Responsibilities:

- Answer incoming phone calls.
- Reply to emails.
- Respond to voicemails.
- Prioritize support tickets based on urgency.

Skill Requirements:

- Experience with computers (hardware and software).
- Listening skills.
- Effective communication.
- Team worker.
- Management of priorities.
- Friendly cheerful attitude.
- Stress management.

● You must have your own transportation.
● Must be able to pass a pre-employment drug screening and a background check.
● Must be willing to travel (can find something close to your house from 1 of our 12 locations in DFW).
• Excellent customer service skills and professional appearance
• Valid driver's license and ability to travel periodically
  • OK for recruiters to contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6782456605

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