favorite this postExperienced Technical Administratorhide this posting
available afternoons available mornings available weekdays education completed: high school/GED
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below you will find a summary of my work experience. For my resume, please email me and I will respond in a timely manner. I am looking for work in the greater Plano area.
Extensive customer support, troubleshooting, and technical experience as follows:
Customer support Ticketing systems File servers HDD Cloning Network connectivity Hardware repair Manage inventory PC software Windows OS TCP/IP Wireless networks Microsoft Office SQL Centos 6
Managed incoming calls and submitted help tickets for remote restaurants. Troubleshoot point of sale issues, Linux and windows OS issues, networking, configured UBNT Edgemax routers, network printers, access database to affect the point of sale frontend. Established remote connections using SSH, VPN through L2TP, VNC, and SSH enabled SQL.
Eliminated two months of backlog on a WorldView Server in a month and a half, processing 35,000 documents and receipts at SRS Distributions.
Maintained a small business network through scheduled maintenance and ensuring system stability.
Ensured customer connection stability by using Winbox and Zabbix to log into customer routers, tower backhauls and subscriber modules
College courses in computer science, Collin College, Network +, CCNA 1
Continuing Education, Udemy, C#, CCNA, Security +
High school diploma, Lovejoy High School, Lucas, Tx
Eagle Scout, Fairview, Tx
it's ok to contact this poster if you are a potential employer or other principal.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact me with unsolicited services or offers