favorite this postAutomotive Technician / Mechanic (Richardson)hide this posting
compensation: Starting at $30,000.00 employment type: full-time
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Automotive Technician / Mechanic
Tired of turning a wrench?
Are you an experienced Certified Technician or Service Advisor?
Do you possess great communication and interpersonal skills?
Do you excel in problem solving and delivering great customer service?
Are you tired of the physical demands of your job and the financial uncertainty?
Essential job duties:
•Verify information set-up on claims, to determine if the customer's complaint, the diagnosis, the failed parts were properly documented and justified the approved repair.
•Verify repair cost was performed within industry standards.
•Verify repair information to determine if coverage was within the limits of the service contract.
•Verify claims were processed following the policy and procedure established by A.S.I. and the insurance carriers.
•Determine if inspection usage should have been requested or was necessary.
•Verify that reference labor manuals, technical bulletins, recall, system comments, etc. were properly used and documented.
•Document all information in the database system
•Interface with customers, agents, dealers to complete all investigations of claims.
•Complete a fair settlement of claim.
•Assist other claims adjustors when needed in difficult claims.
•Contribute to team effort by accomplishing related results as needed.
• Spanish fluency/Bilingual a plus
•Current or previous ASE Certification preferred.
•Minimum 3 years hands-on automotive repair and diagnosis experience.
•Parts and Labor Guide familiarity.
•Advanced knowledge of Windows based computer programs.
•Excellent communication skills.
•Ability to read, analyze and interpret general business correspondence or technical procedures.
•Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
•Ability to work a staggered shift from the hours of 7:30 am - 7 PM with some half days on Saturday.
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